8.7
Very Good
From 13 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.6

Meal

8.6

Location

8.0

Service and Facilites

8.6

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Four Points By Sheraton Desaru

Number of reviews per page
20
40
Customer reviews
G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 4 day(s) ago
It was not the best experience, upon checking in: - Shower drainage has hair on it when we checked in. - There was also hair on the toilet floor. - The room curtain were so long it was dragging on the floor - The pillows smell of sweat or grease - Wardrobe has an unpleasant smell - There was no where to place your toiletries in the shower area, we had to put our toiletries (face wash etc) ON THE FLOOR. - Breakfast spread was good however not the best, same hot items for 3 days. No changes. - There was no serviette or napkins during Breakfast. We had to ask for some from the Bar counter
Read More
Find this review helpful?
Profile Picture
Risky A. C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Big, cozy & tidy… Want to come here again for the kids to swim..
Translated by Google Icon
See original
Find this review helpful?
Hazriq I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
I first tried this hotel in 2022 when my needed me to be in that area, and had been there 2 or 3 times per year for work. My recent visit was with my family, as I missed the environment to be there.
Find this review helpful?
S***L
icon-origin-TRAVELOKA
9.1
/10
Reviewed 41 week(s) ago
There 's a lot of eating establishments around the hotel. Even though the hotel is a distance away from the beach, the hotel staff took us in the van to shuttle us there. There 's a printout of the timings and a booking system so we thought we had to follow the timings. However, in our second day, a staff helped us shuttle to the beach despite not booking. So I'm not too sure how the booking system worked but we were thankful for the kind staff who shuttled us there. Spacious room, value for money. Breakfast was good, not exceptional, but good enough.
Read More
1 people find it helpful
Tong J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 53 week(s) ago
Very good condition and also very nice and will come back again.
Find this review helpful?
B***t
icon-origin-TRAVELOKA
6.8
/10
Reviewed 63 week(s) ago
เป็นการเาพักครั้งแรก เช็คอินบ่าย3โมงครึ่งพนักงานแจ้งไฟดับให้รอตรงล็อบบี้ก่อน รอจน3ทุ่มไฟยังไม่มาคือรอต่อไม่ได้แล้วเรามากับเด็กเล็กแจ้งขอรีฟันทางโรงแรมแจ้งบอกได้
Find this review helpful?
Sahana B. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 134 week(s) ago
Perfect hotel for our family stay during election. Will definitely come again in the future.
1 people find it helpful
Ng Sui H.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 154 week(s) ago
Comfortable room with all the necessities. The only lack point is the balcony with poor view.
Find this review helpful?
You’ve read all the top reviews.
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved