I have stayed here many times and always choose it as my place to stay. The staff are always welcoming and helpful, the rooms are excellent, clean and comfortable. The location is great for what I need with easy access to ferries, marinas and train station. Many local restaurants and supermarkets nearby and a laundry on the corner. Superb.

Overall my stay was decent. Hotel is very close to trains and port, which was great. Staff was nice. Hotel status & amenities were mid at best.

Breakfast was good.Friendly Front Desk Staff,Room too small

Very clean and kind place

Clean room and quiet, near to the station

Location really handy close to the metro, room very clean and comfortable. What say about the staff? Simply friendly, supportive and respectful!

Clean rooms

Our room was small but very clean and shower was good. There was kettle. Bed is comfortable.

Great location for the port, rooms clean and very comfortable

Fantastic location close to the ferry boats and both the Metro (Blue) train line and the Electric (Green) train line stations. Phenomenal staff, who were very helpful, kind, courteous and professional. Hotel itself is new, with spacious and modern clean rooms, with good Internet, ample workspaces, and even a small gym. Incredibly happy with the experience and plan to use this hotel every time

Staff

Staff was polite and efficient. Location for port is excellent. Parking for check-in was a problem but not much they can do about it. And they solved the problem.

The balcony offered a nice view, the hotel was good as well. However, the area is loud-difficult to sleep.

Clean rooms and very helpful staff

It was very noisy, especially at night. The bathroom drains smelt bad. There were small hairs around the sink and dust motes around the hotel. We were misinformed about breakfast and nearly missed the poor offering on the first morning and then we were given an awful breakfast box (dry sandwich, melba toast, cake slice, boiled egg, orange juice carton) on the second day which I couldn’t eat due to being GF. My husband also found it inedible. Coffee was terrible and not even water offered at breakfast. Wish we hadn’t bothered paying for breakfast and bought earplugs instead! On the plus side, the location for the metro and ferry was good and the roof garden was nice when it wasn’t raining. Staff were pleasant despite the misinformation.

A lovely little hotel with 24-hr friendly front desk staff who spoke English very well, and were very helpful with orientation of the area! I highly recommend this place, and would be happy to stay here again!

Very nice customer service

Panoramic room at top floor eas great

N/A

We had a suite with separate bedroom and it was absolutely lovely. Very clean. Checking in was a breeze, and the staff were very pleasant and spoke English incredibly well.