9.1
Exceptional
From 135 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.4

Meal

8.3

Location

9.2

Service and Facilites

9.3

People often mention about Ascott Star KLCC Kuala Lumpur
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Staff Friendliness (9)
Ambiance (8)
Bedroom (7)
Bathroom (7)
Surroundings (6)
Accessibility (6)
Family Friendly (6)
Wifi (6)
Room Space (6)
Distance to City Center (5)
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Traveler Reviews Ascott Star KLCC Kuala Lumpur

Number of reviews per page
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40
Customer reviews
E***k
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
I was supposed to take the other hotel with similar name in the city. However, I had no regret at all. The room is quite spacious, as seen in the pics in the internet, equipped with living room, dining room, kithen island with hob (though I didn't have time to use one), microwave, toaster, coffee maker, dining cutleries, drinkable tap water, and washing+drying machine. Recommended fot those traveling with family.
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Accommodation's Reply
12 Jul 2025
Dear Valued Guest, Thank you so much for choosing to stay with us, even if it was by chance! We’re delighted to hear you had no regrets and enjoyed the spacious room with all its amenities. It’s great to know the kitchen facilities and washing machine were convenient for you, especially for family travel. We truly appreciate your recommendation and hope to welcome you and your family back soon! Warmest Regards, Atira Lyani ROSLI | Guest Service, Senior Manager
F***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Apartment-like facilities, clean and modern.. complete eating and cooking utensils
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1 people find it helpful
Accommodation's Reply
28 Apr 2025
Dear Valued Guest, Thank you so much! We're glad you had a very good experience. Hope to see you again soon! Warmest Regards, Atira Lyani ROSLI | Senior Manager, Guest Service
T***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
Lack of varieties of breakfast, Thanks
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Accommodation's Reply
04 Mar 2025
Dear Valued Guest, Thank you so much for your fantastic review! We're thrilled to hear that The Ascott Hotel exceeded your expectations and that you enjoyed the welcoming staff, luxurious rooms, and top-notch amenities. It’s great to know our location worked perfectly for your city exploration. We truly appreciate your recommendation and can’t wait to welcome you back for another memorable stay! Warmest Regards, Atira Lyani ROSLI | Senior Guest Service Manager
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 31 week(s) ago
The 2-bedroom premier is very cosy. Really felt at home - dining table for family, cutleries (no need to buy disposable ones), washing machine & dryer and many more. Staffs are friendly and will make an effort to acknowledge you when you return there (was greeted with ‘welcome back’). Both of our toilets bidet were leaking and it were changed immediately after our feedback to the hotel. They never missed housekeeping (even when you pressed the ‘makeup room’ switch in the late noon). Would be great if shopping malls are within walking distance though you can easily order a ride from there. Nevertheless, we are truly impressed by everything else there and will definitely be returning soon.
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3 people find it helpful
Dony G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Clean and comfort hotel for family
1 people find it helpful
Accommodation's Reply
10 Dec 2024
Dear Dony G , Thank you for your kind words! We're delighted you enjoyed the great views during your stay. It's always a pleasure to hear that our guests appreciate the unique scenery we offer. We hope to see you again soon! Warmest Regards, Atira Lyani ROSLI | Senior Guest Service Manager
E***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 34 week(s) ago
It's really good, and I will definitely come back again because it was so comfortable staying here.
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Accommodation's Reply
27 Nov 2024
Dear Guest , Greetings from Ascott Star KLCC! Thank you for sharing your feedback on your recent visit. We are truly pleased to hear that we have met your expectations in terms of our comfortable apartment. We look forward to welcoming you back for another seamless experience soon. Warmest Regards, Atira Lyani ROSLI | Senior Manager, Guest Service
Fahruzi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
Amazing hotel! You can get everything just stay this hotel.
2 people find it helpful
Accommodation's Reply
24 Oct 2024
Dear Fahruzi, Thank you for sharing your feedback on your recent visit. We are truly pleased to hear that we have met your expectations in terms of our comfortable apartment. We look forward to welcoming you back for another seamless experience soon. Warmest Regards, Atira Lyani ROSLI | Manager, Guest Service
I***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
Good staff. Nice experience. I will come back.
2 people find it helpful
m***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 54 week(s) ago
They had food very less less les not much option with that kind of luxury hotel.
1 people find it helpful
M***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 60 week(s) ago
Nice place when you visit Kuala Lumpur, walking distance to KLCC, definitely come here again
+2
4 people find it helpful
Ly Huy H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 63 week(s) ago
Great, enthusiastic staff. Beautiful swimming pool.
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1 people find it helpful
M***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 64 week(s) ago
5 Minutes to Klcc suria, affordable price 😘.
2 people find it helpful
Suhendi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 65 week(s) ago
New hotel and very well maintained cleanliness. Complete facilities include washing machine + refrigerator + iron. Highly recommended to try, can get a really good photo of the twin towers on the 99th floor sky view. We will come back if we go to Malaysia. Thanks Ascot star Klcc.
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1 people find it helpful
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Zulfikar
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 66 week(s) ago
Nice hotel, clean and big room space. Strategies location on KLCC, suitable for familiy staycation or business trip.
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sisilia
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 71 week(s) ago
So far lokasi, uk kamar dan suasana bagus semua, tp kamar mandi agak ada bau dan air panas suam kuku aja, breakfast standard banget dan tidak banyak pilihan, jadi next pilih non breakfast aja.
1 people find it helpful
Andre S. R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 75 week(s) ago
Really enjoy stay for a night at Ascott Star KLCC. Everything is good and running well. All staff is friendly and helpful
1 people find it helpful
faisal b.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 81 week(s) ago
Fast check in, Room Good View, Pool Amazing and Lift Very Fast.
1 people find it helpful
Irman F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 88 week(s) ago
Comfortable, strategic location, clean, responsive staff.
2 people find it helpful
Accommodation's Reply
12 Nov 2023
Dear Irman, Thank you kindly for sharing your stay experience with us. We hope to welcome you back to Ascott Star KLCC should your travels brings you back to KL! Kind regards, Peter Banyan - Operation Manager
ina
icon-origin-TRAVELOKA
8.5
/10
Reviewed 93 week(s) ago
Kamar baru, bersih dan moderm lengkap dengan kitchen dan alat makan, petugas saat check in sangat ramah. 8 menit berjalan kaki ke Suria KLCC
4 people find it helpful
Accommodation's Reply
11 Oct 2023
Dear Ina, Thank you for the wonderful review, we truly appreciate your business and your trust in us. We are happy to hear that our team members and service levels met your needs and expectations. We look forward to welcoming you and your family back to Ascott Star KLCC in the near future. Kind regards,Peter Banyan
Abdi M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 100 week(s) ago
It's great to be able to stay at Ascott KL, a very extraordinary place.
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Accommodation's Reply
21 Aug 2023
Dear Abdi, Thank you for the wonderful review, we truly appreciate your business and your trust in us. We are happy to hear that our team members and service levels met your needs and expectations. We look forward to welcoming you and your family back to Ascott Star KLCC in the near future. Kind regards,Peter Banyan
Number of reviews per page
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