This is a wonderful hotel.The location was great and the staff helpful professional and excellent. The Dining area is lovely, offering a buffet breakfast, lunch and dinner at set times with balcony views.Easy access to transport to get around. .A excellent stay.

The staff was great. The rooms were nice and clean and well prepped. The breakfast was fantastic for a hotel breakfast. The location is convenient however finding the entrance and offloading our stuff was confusing, having never been to Bilbao before. You can either goes into the underground parking lot and pay a little - although it's not immediately obvious the lot serves the hotel - or pull over on the side of a busy, narrow street that was undergoing construction. But once we were in the hotel it was a good experience. We'd stay there again.

Easy to get to the hotel and around Staff was helpful Could be a bit cleaner some hairs on wall at the bathroom

The best and more convenient hotel experience in Bilbao, and for a good cause!

Good location to get around the city

Large room.

Nice place to stay with comfortable rooms and good meals

Great location and relevantly still new.

Clean room, the apples in the lobby were a nice and appreciated gesture. The location was a little out of the way for our ventures, but safe and allowed us to park the car nearby.

Excellent hotel. Value for money. It is in the same building as the San Mamés station. Super clean and modern. Loved it.

Great room, close to busses, very clean

Everything was great. Only problem was our air conditioning wasn’t working and it was super hot that day and night. Did complain about it, as it was so late when we checked in they couldn’t do anything. Staff were kind and helpful. Would stay here again next time, hopefully the air conditioning will work.

Super clean , modern. Excellent location at central bus station

The hotel is conveniently located above the intermodal, providing quick access to the bus terminal and associated parking. It's close to the San Mames stadium and there are a lot of food options within walking distance. The room was clean and comfortable with proper air conditioning. The bathroom was also great, with a build in bidet for the toilet. Our room had a view of the city towards San Mames Stadium - beautiful! I would definitely stay here again and recommend others to do so!

Very comfortable clean room - huge bed with excellent mattress and pillows. Good sound proofing. Good breakfast. Very clean.

there was banging at 8am which sounded like banging pipes

Hotel was very convenient whilst attending the European Rugby Finals and exploring Bilbao. Rooms were perfectly adequate for our needs though the configuration of the bathroom area was slightly unusual! Breakfast on our first morning was very basic so we ate elsewhere after that (Definitely recommend the nearby Bramar). Staff attitudes were quite mixed!

Landed in Bilbao and started our trip here before heading to Los

Great room. Nice and spacious with very comfy beds. Tea/coffee making facilities along with hairdryer and complimentary toiletries such as toothbrush & shaving kits. Room was clean with towels changed daily. Really good selection of food for breakfast in buffet style. Hotel is on top of the bus station and on tram stop. Look up when you arrive to locate hotel before google maps send you round in circles! Perfect location for a sports event at the stadium. Just a 2 minute walk. Bars and coffee shops around too.

A really pleasant, clean and central hotel that accommodated me and my bicycle for a couple of days. Fresh and with a pleasant breakfast / dining area.