Overall Ratings & Reviews Numa Madrid Script

Location, location, location! This property is steps away from two of the major museums in Madrid, making it perfect for a quick trip to the city. It was, however, one of the smallest rooms I’ve ever stayed in with hardly room for our 3 suitcases. The room also featured a shower that would barely fit anyone who is a few pounds heavier than I am. The lack of anyone onsite to help with problems was a downside as well. We never received a check-in email that was sent to a rarely used email address that left us not knowing how to get into the property. Luckily we arrived when the cleaning staff was there to help us. Also we never got an answer to our request for an early check-in that we sent through the hotels.com app. Still it was relatively quiet, despite the shared common area and very convenient. The breakfast provided at extra cost was meager given the price, and I’d opt out of it if ever staying there again.

This was one of the better hostels I’ve stayed in. It was clean, fresh and the communication through WhatsApp made everything super simple. It was close enough to everything to explore. It was great.

Check in went well but room was extremely small, especially the bathroom. The breakfast in a box was awful for the cost.

Excelente lugar! seguro, limpio y céntrico

Precioso lugar! céntrico y seguro

Excelente lugar! bonito, cómodo y céntrico

Great place ,!

I love staying at Numa properties! This one in particular is rather small. I couldn’t even open my large suitcase in the room. And the shower head did not work properly. Other than that, it is a great option to stay at!

It is expensive in correspondance with facilitiesand dimmensions but it is Madrid at the touristic area. Nice stay

Excellent hotel. Convenient location. Easy access to Taxi.

We had a lovely stay. The only problem we've experienced was a lack of hot water in the morning but the issue was addressed smoothly.

Thanks for everything my stay was amazing

We booked what the hotel had been calling a double room, that is, until we arrived, after which they started to refer to it as a tiny room. The reason being; the double room was absolutely tiny and not at all like the pictures on their advertising. However, this was not the main reason why we didn’t stay: the hotel knew ahead of time that the air-conditioning was not working but did not bother to inform us. The temperature in Madrid on our arrival was in the 30s and being in a tiny room without air-conditioning was impossible. Fortunately, Expedia were able to sort us out with an alternative, although the hotel were unable to help, especially as there is no reception desk at the property. Not a good experience.

Advertisement shows air condition in rooms. Aircon clearly don’t work and haven't worked for quite some time. Communicate with Numa to their response “We know we are having issues with the aircond in several rooms”. Maybe tell this to us before we arrive as it averages 28-30 degrees in the room at all times. Rooms fairly clean but condition bathroom was pretty worn.

The stay was good but the communication regarding the check was very poor. I did not get my check in link at all initially. I had to call them up when I reached the hotel and ask for the check in link. I had to wait for 2 hours at the main gate to check in as the link they sent did not work at all.

The property was clean, soaps and lotions were provided, the digital communication worked well, and it is in a good area. They also had a good suggestion for a ride to the airport, which we used. I recognize this is a Pension, but the three-star rating is because the room is very small, and the rates are way overpriced: over $300.00 for a Saturday night. After getting there, I realized that a 4-star hotel, Villa Real, 150 meters from the location, had true 4-star rooms and services for about the same price. We won't use this brand again, due to such small room sizes and overpricing.

Road and building under construction. Very noisy. Very noisy all the time since rooms are not sound proof. You hear doors closing and other travelers using the public kitchen. There is no lobby. Place runs like an overpriced hostel. Great location. Nice bed. Shower way too cramped

Nice location- loved view out our window. Good coffee shop next door.

What I didn't like about the property is that although there is a window in your room, it looked out into another window in the building directly across the way. However, the good part of this is at least this window opened and no noise to mention whatsoever during my stay. You can easily adapt after staying for a day. The accommodation was very clean including the breakfast common area; the breakfast choices and being able to select these ahead of check-in were most appreciated and well-represented along with the special morning postcard was a very nice touch; the hotel cleaning staff was most friendly as well as the property manager and her recently appointed new associate both helped me in opening my room safe just before checkout. Thank you again to both of you for being so helpful with getting this safe open so I could make my next connection on time. Martin :)

A Cheap, safe and well located clean and modern