8.6
Very Good
From 144 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

9.0

Traveler Reviews Seringal Hotel

Number of reviews per page
20
40
Top reviews
Arun
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We booked this hotel for an overnight stay before our Amazon Safari pickup the following day. This hotel is in old part of downtown and in a great spot with multiple tourist attractions near by. The hotel serves good lunch and breakfast and the staff is very courteous and friendly. The local municipality closes a street on Sunday for walkers, runners, bikers etc. That is literally a block from the hotel and so I could enjoy a quick morning run there. However, I want to warn you about Mr Armstrong. He is a TOTAL SCAM, do not use his services. He greeted us in a very friendly manner at the hotel gate as he is part of the staff itself. He showed the town around to us and bunch of other sight seeings too for a reasonable price. That was all good. Then he hooked us up with another of his “guy”, Jose Carlos, in Rio. That was a big mistake. He shows fancy picture of Ford F250 Executive Tropivan. Both the driver and van are real, but ina very dilapidated state. Jose speaks good English but his hands shake when driving the big car. He is having difficulty maneuvering the steering wheel. The car shut down at Christ The Redeemer where we had to call several other guys to push the car to get it started. Just a disappointing experience and the feeling of being cheated, The hotel staff should kick him out so that he cannot solicit any other guests coming there. This is the reason I’m downgrading the hotel.
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Mahesh
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Service is great at this hotel. When my son needed medicine, staff came with me to the pharmacy to help translate. I would stay here again. Breakfast is great with lots of choices and made to order sandwich/omelette bar.
Anup
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Fantastic location. Excellent breakfast.
CYNTHIA
icon-with Partner
with Partner
10.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Very nice hotel, quick check, friendly, great breakfast!!! Good location - short walk to opera house. We Would stay here again.
kristen
icon-with Partner
with Partner
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Perfect place to stay. Close to restaurants, shopping and the theater.
Nancy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The service was very good in the rooms were roomy although a little worn and dated. The breakfast was an excellent large spread and they were very accommodating. The opera house is a block away.
Roberto
icon-Leisure
Leisure
6.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Mi habitación no tenia ventana como aparecía en la foto, el servicio solo 1 señor de la recepción de Peru me atendió los demás del staff no estuvieron atentos. Lo positivo que el desayuno estaba rico y que hay varios lugares de interés como restaurantes, teatro y bares cerca.
Kestutis
icon-with Partner
with Partner
6.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

This hotel is dated but with some charm. The first room we got had no windows and smelled like chemicals. The service is excellent, though. They provided us with a better room at the same cost, starting the second night. Their restaurant on the first floor is great. Morning breakfast (free) and afternoon meals (for a fee) are superb. The location is great, too. So, stay here if you are not picky about modern and updated everything. The city is just like this hotel, BUT the river and jungle tours are amazing.
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Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Great location, excellent service and food, old furniture but everything clean
Glenn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

A fantastic hotel in the heart of Manaus, very close to the Opera House. Very friendly and helpful staff, clean rooms and an amazing breakfast buffet! Great value too.
Colin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 221 week(s) ago

Expedia Group verified review

This hotel was far from luxury, but we felt safe there. The rooms, and common areas were very clean. And, the staff was outstanding!
Geiza
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 354 week(s) ago

Hotels.com verified review

Friendly staff
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

Good downtown location and close to everything. Shower water pressure not the greatest. Very friendly and helpful staff. Great breakfast.
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 377 week(s) ago

Expedia Group verified review

Great location that close to the opera house and many restaurants. Air conditioner was slow but eventually did its job. Water pressure was very disappointing, like not exist. Sheets were clean, but wall near the shower definitely need more cleaning. Breakfast was abundant and very tasty.
richard
icon-with Partner
with Partner
10.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

Very happy with our one night stay in this simple, well located hotel. We missed an airline connection and were unable to get there for our first night reservation. Hotels.com connected us with the hotel and without hesitation they said they would not charge us for the night. Try that with a Hilton! Well run and good breakfast included. We'd stay there again in a heart beat.
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Verified traveler
10.0
/10
Reviewed 415 week(s) ago

Expedia Group verified review

A nice hotel in a great location! The staff were friendly and the breakfast was great!
Janet
icon-with Partner
with Partner
8.0
/10
Reviewed 427 week(s) ago

Hotels.com verified review

Great location, steps away from the Operahouse. Great complimentary breakfast buffet. Great hosts.
Franklen
icon-with Partner
with Partner
10.0
/10
Reviewed 449 week(s) ago

Hotels.com verified review

This is not your chain hotel. It is on a corner 50 meters from the most interesting building in the Amazon, the Manous Opera House. The hotel is in a solid building that was previously a rubber museum. When you enter the hotel you immediately feel that you are part of the local community. We arrived at 9:30 AM from the ship which is at a walkable distance. The reception manager welcomed us and our luggage even though the room was not ready yet. He offered us the breakfast buffet and was very kind in every respect. The hotel offers breakfast and afternoon tea with all sorts of local delicacies and is popular for birthdays and church and opera goers. On leaving for the airport the next day we were again treated extremely well being allowed very late checkout without charge. The hotel general manager was always present and very kind and helpful. What this hotel lacks in luxury it makes up in friendly warmth and local hospitality. And the location is great with good regional restaurants, and historical buildings, squares, and galleries nearby. The hotel is named after the rubber tree which was the boom of the area in the last century. While the industry faded and moved to Asia, the hotel remains a solid place to stay for a visit when you are in the Amazon.
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Debra
10.0
/10
Reviewed 471 week(s) ago

Expedia Group verified review

Pleasant hotel one block from the historic Teatro Amazonas (which is certainly worth a visit!). Good buffet breakfast included. Manager was very nice about keeping our numerous pieces of luggage while we did some sightseeing while waiting for our river cruise boarding, and then he let us store luggage again at the end of our cruise before we needed to get to the airport. Older small hotel in historic area but clean and comfortable. Like most of Manaus, there is graffiti on it and nearby buildings, but we felt comfortable walking around during the day.
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Pedro
icon-with Partner
with Partner
6.0
/10
Reviewed 522 week(s) ago

Hotels.com verified review

Our stay was fair. On our first day the shower didn't work. Had to change room. Also during our stay the cabel tv didn't work on two different days. Breakfast was good and the location of the hotel was excellent in the city center. Hotel was clean and the bed was confortable.
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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