Nice place with great amenities.

Great location, fair price. Missing a few basic things in the kitchen, ex. no spatula. We got very hot at night, like the AC was shutting down, and when it did restart was very loud. We found the bed uncomfortable, hard mattress and pillows. Did not sleep very well.

Seul petite amélioration à suggérer, lit king comme option serait encore mieux!

Check in took longer than it should. Otherwise, everything was great.

plenty of room in my suite for everything i brought, nice to have a balcony for morning coffee. arrived late because of a missed VIA connection in Toronto and checkin staff, evening staff and morning front desk were exceptional.

Thank you for an easy stay.

Super bien situé. L'équipement de cuisine est quelque peu limité (assiettes, ustensiles, couteaux de cuisine...)

Overall great stay. Only complaint is that parking was expensive.

TV kept conking out. Not a deal breaker but charging &75 to stay til 1:00 is!

Wonderful and spacious rooms. Great location.

Great location. Well equipped rooms, very clean.

Lovely room, lovely workers, lovely stay!

Great location for downtown Ottawa. Everything is accessible and within walking distance.

Great hotel!

This was the third time we stayed at ReStays. Good location and nice staff. This time, however, one of our two rooms smelled a bit like smoke. Very disappointing since we were told that this was an upgraded room. There were no other rooms so we had no choice but to stay in it.

Tried to use the coffee machine and it didn’t work. 1/2 of the elevators on our wing broke. Had to wait or use the stairs. No hot water at times. No extra blankets or sheets for the pull out. No extra towels. Only 1 robe. Uncomfortable bed and couch. Very thin walls. Not a lot of staff. No one came to let us in from the parking garage and no one called us back when we called.

Beautiful place. Everything you need. Great location. Excellent customer service.

NA

Very good

Great location, great setup for a family. Like a home away from home, steps from Parliament, the Rideau Canal and Byward Market.