Friendly and efficient staff. Close to many sites and good restaurants. Would definitely stay here next time.

Clean and quiet

Hotel was perfect. As with most city centre Hotels parking is limited

Lovely room, great shower. More tea bags would be nice!

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2nd stay at the Parkgate. Fantastic hotel in the centre of Cardiff. The only downside is the parking situation. Much easier to get the train in and walk over to the hotel.

Amazing hotel and fantastic location

Very good thermal spa and afternoon tea

Large room with everything you need for a lovely stay.

Great hotel and central to everything, check in staff are lovely and friendly Stay here whenever we come over

Best hotel I’ve ever stayed in

Fantastic service as soon as we arrived. Room was beautiful, well equipped with Toiletries and coffees and tea. Breakfast was beautiful

Great stay, easily accessed from Cardiff Central station. Friendly welcome on arrival, comfortable room and excellent breakfast the following morning.

Wonderful stay

Always a good stay

N/A

Excellent all round

This impressive hotel is perfectly situated in the heart of Cardiff, and very easy to find. No parking available although there are 2 NCP car parks within a couple of minutes’ walk. Very clean throughout with excellent amenities and very polite and helpful staff. I’d happily book here again.

I recently enjoyed a fantastic 3-night stay at The Parkgate Hotel Cardiff, and I must say, it was an exceptional experience from start to finish. Having traveled extensively across the country and stayed in many top hotels, this one truly stood out. The room was comfortable and beautifully appointed, offering everything I needed for a relaxing stay. The food was delicious and thoughtfully prepared, while the staff were friendly, attentive, and professional throughout my visit. The bar was also a great spot to unwind, with a wonderful atmosphere and excellent service. I would highly recommend The Parkgate Hotel Cardiff to anyone looking for a top-class stay – it genuinely exceeded all my expectations!

Didn't use the spa