It was a very relaxed atmosphere, the staff were kind and respectful to English speaking guests, all guests. The property is beautiful by the lake. It was quiet and relaxing. We loved it!!

Great stay location and friendly helpful staff.

A bit older, mostly because no AC but it is being installed apparently. Room was older but clean. The view from the balcony was stunning. Great location for visiting places as Interlaken, Thun and others are all less than 30 minutes away. We never used the restaurant but it was always busy. I would highly recommend a stay here.

Allocated parking space in the small car park. The view from the swimming pool was spectacular. Amazing location for dinner and breakfast.

Very good hotel and very good staff almost very friendly and wonderful experience con't wait to come back 👍

Great views and clean rooms

This hotel has the best view of the lake I have ever seen, I was in awe when I stepped out on my patio! I could have sat there for days! The staff are very friendly and helpful! The rooms and property are showing their age (a little), but the staff and the views are well worth going here.

Absolutely superb place with a great restaurant and welcoming staff

Excellent facility. Wish coffee in room would be free!

Hotel was nice , clean, old style , easy accessibility to bus and train. Good location and view. Only didn’t have Air conditioner so was hot at night. But they gave us 2 fans and it kept the room cool

Great lake view room!

Property was not value of money. It was a old propertyn Less facilities in the room.

Pretty good room and was clean. Nice view of the lake. Had trouble with the outlets as many of them did not fit the adapters for CH. Not updated. Needs some upgrading. Highest priced room of our 3 week Europe trip.

The hotel is made up of 2 places- both are very much in need of an updating. Only a few lights in the room and one plug. We changed our rooms to have a lake view, which was amazing!! Each room needs its own small fridge and new towels need to be purchased. No shampoo, only soap. The best parts of our stay was the views of the lake, the small town and close proximity to bus stops and train stations.

The hotel was excellent. We had a Lakeview room. The bathroom did have an odd smell of sewer, but we didn’t care, The area around the pool was under construction, but we did use it. I’m sure it’ll be nice once it’s done.

there was nobody available at night to complain about very noisy people next door that did not settle down until after 2 am. Swimming pool was not completely remodeled. Jacuzzi was closed for remodeling. Guests were required to pay for coffee pods to make coffee in rooms. Guests were required to pay for Billiard table. No refrigerator in the room - we needed it to keep medicine cool. Location was good - we had a rental car. Mountains' views are excellent.

Friendly staff, nice location. Room is simple but the amazing view makes up for the rest. Clean but worn down if you look in corners. Pool view is great looking straight forward, look to the left its a street/ parking, to the right the restaurant terrasse. If feels miss placed, full of mould in cealing and walls. The humidity feels all the way to the hotel corridor.

Nice view of the lake, but not much for amenities. Woman at the desk was of little help in advising us of how to get to area attractions. The restaurants food was poor quality and ridiculously expensive for the quality. I would not stay there again, nor recommend it to others.

The check out process was hell, staff was incredibly rude. Also the pillows are so thin its like sleeping on a sheet it was awful, definitely not worth the money.

Very disappointed . At check in we are told tap water is safe and then when we ask for a glass of water at the restaurant they charge $4 !! Nespresso machine has no capsule - have to purchase capsule at front desk , ask for empty cup , that’s another $5. All hotel guests are given guest pass for complimentary local transportation -we only found out at check out and were told that we did not ask for it. ( Hello - shouldn’t it be offered regardless ) , we could have saved $100 on local buses. The rooms are old , hotel needs some investment. On the plus side , the view is breath taking ,quiet , serene, totally memorable.