Check in was fast rooms were amazing and hotel in a great location

Stayed 5 days cleanliness was good, staff service was good aswell, just a few different situations that was not well liked. First, the power was going out all the days we stayed then they was doing repairs and you could hear hammering going on, we also were told we could not take the pool towels to our room then we were told no breakfast food was aloud to be taken to the room but overheard another guest request some food be made and taken to their room from the free breakfast buffet.

Excelente gracias

The room was not well cleaned. The water in the shower... gets hot and cold by it selft.... for some reason, making it very uncomfortable. Breakfast provided at the hotel compared to other hotels was not good. I stayed 5 nights and 4 days and the food provided was the same thing everyday. They served chilaquiles with eggs for food..... every single day and they were really not the great.. to me the breakfast part was very poor. The waitresses were excellent... that is the only plus.

La ubicación no está mal si vas a algún evento o al parque fundidora, se encuentra justo enfrente de uno de los accesos a éste último. Pero no está caminable hacia el centro. No hay muchas opciones para comer cerca a menos que utilices transporte. Costo beneficio aceptable. El gimnasio básico pero muy limpio. Alberca pequeña pero con una pantalla gigante, ahí mismo está el restaurante de comida japonesa (7/10). El check in es lento. El área común con juegos de mesa, futbolito y jockey de aire, varias pantallas. El desayuno buffet muy básico.

Excelente ubicación para atender conciertos en la arena y/o fan fest

This hotel is all about costumer service they go an extra mile to make you feel home from the lady giving you the ticket to park , front desk and the captain at the breakfast bar (they have great food ) Mr Antonio Balderas. It is very well located and you will be away from a traffic. You won’t regret staying there.

Location and staff is great!

Loved the stay!!

Very convenient location with wonderful amenities. The outside pool with the television was perfect watching for World Cup games. The breakfast was delicious and plentiful. Just a real positive and fun vibe with the World Cup in town.

Great location and hotel for World Cup! Right across from Parque Fundidora so a short walk to the Fan Fest. Loved it!

Los empleados de almuerzo fueron muy amables La locación del hotel era muy buena El hotel estaba muy limpia

Excelente hotel en excelente ubicación. El personal es muy atento y amable. En el bufete sólo varia cada día en que el huevo es preparado de distinta manera al igual que los chilaquiles, es el mismo desayuno diariamente(huevo, chilaquiles, pan, fruta, yogurt y hot cake con jugo. Tienen café y té de refil 24/7. Tuvimos un inconveniente con el aire ya que hacía un ruido extraño al entrar el compresor que lastimaba los oídos. Algunos juegos disponibles en el lobi estaban dañados. No hay queja, solo observaciones porque disfrutamos mucho del hotel. Muy cómodo y tranquilo. Recomendado!

The hotel was perfect to the fact that the event we had planned was right across the street. The breakfast was delicious. Clean and staff was very helpful. Ingrid the staff front desk was perfect, she helped out with booking a massage and we communicated well with my not so good Spanish and her English but hey we communicated. I would stay here again if I ever go back to Monterey. P

It was great thank you for the help

Clean room, excelent location.

Close to the stadium and mall Staff was amazing from the check in to the breakfast staff

La verdad que todo esta super; lo unico que tenia mucho olor a cloro el baño, los cuartos son pequeños, pero estaba bien para lo que necesitabamos. Gracias!

everything good

Very good