We had the pleasure of staying at Altstadthotel Weisses Kreuz for one night, and it was a fantastic experience from the moment we arrived. The staff were incredibly warm, welcoming, and professional, making us feel at home straight away. Check-in was quick and effortless, and the complimentary welcome drink was a lovely touch that really set the tone for our stay. Although we were only passing through and stayed for one night, we were genuinely impressed by the hotel’s hospitality and charming atmosphere. It’s clear that the team takes great pride in looking after their guests. We will definitely be back, and next time we’ll be staying much longer. Thank you to everyone at Altstadthotel Weisses Kreuz for making our visit so enjoyable. Highly recommended!

Very clean rooms, staff excellent & free drink upon checkin was awesome!

The hotel is located at the city center. The staff is really nice, but the rooms are not that clean if you are picky.

The hotel is very centrally situated in the old town. It can be tricky to find as the hotel sign is beneath a terrace of shops - it’s very close to McDonald’s! The reception is actually on 6th floor - staff are friendly. We had a fantastic room - Mozart suite. Rooms are reasonably priced - we went in July. The only issue is the AC - it doesn’t do much and Innsbruck is hot in the summer!

Rooms are small like many city hotels. Biggest problem is lack of cool air conditioning so it was very warm in the room. There is no public area either outside or inside ( other than the bar) to sit and relax. Breakfast is not included and it is high cost to opt for it so you have to walk outside to a cafe.

Excellent, friendly staff with great breakfast. Cannot beat the location, literally next to all the historic spots - you can easily walk to everything.

This is a stunning hotel, tucked away in the old town area. The hotel was immaculately kept, breakfast was fresh with a great choice on offer. Our room was spacious and had everything was required. Its location is perfect, a 10 minute walk from the railway station and only yards from the main historical sites. We loved our short stay in Innsbruck and we couldn’t rate the hotel any higher.

Staff was great, luggage storage lockers that actually have a lock and key on them. Room was cleaned daily, my only complain was the bathroom was very open to the room, almost no privacy

This hotel had a lot of charm and was located in the square facing the famous golden roof. It’s a perfect location for visiting Innsbruck for the first time. It’s walkable to everything. We had a lovely stay

Beautiful friendly and helpful staff. Fab location and lively stylish evening lounge. Would definitely stay here again

Nice rooms, clean and essential. Breakfast was indeed high level both for taste, presentation, and à la carte options included.

Hotel is right in the middle of City Center! Great location! Everything at your footsteps. Hotel staff is so fantastic! Hotel bar is so fun, charming, upbeat! Great breakfast, rooms are good. Will definitely stay here again!

Bel hôtel bien situé , chambre propre avec un balcon bien aménagé agréable pour les fins de journée. Air climatisé qui ne fournissait pas , mais merci à l’employé de l’hôtel qui nous a fourni un ventilateur en plus :) beau petit bar à l’étage supérieure… un bel endroit

Neat, clean and comfortable room. The staff were very helpful. The hotel was in a great walkable area close to everything. We enjoyed our stay.

Great location. Staff is very helpful and courteous. Rooms are spacious and very clean.

The staff was excellent and very helpful. Location is amazing

An absolute terrific staff that goes above and beyond. The location is perfect.

Great location. Clean and newly remodeled rooms. Staff like Lucas And Victoria were amazing and very gracious. We will be back!!!!

Clean room. Breakfast was wonderful. Evening bartender was excellent. Overall lovely staff.

Staff were very friendly and welcoming. The welcome drink and travel pass was much appreciated. The room was very comfortable and clean and we would stay here again if we were in Innsbruck.