Just checked in, entered the room. First, the room smelled of cigarettes, even though I had booked a non-smoking room. Then there were no towels and mats. I called the receptionist and they said they would be sent at 6. I was half screaming that I wanted to take a shower and there was no mat, but I still had my towel. It didn't stop there, when I was showering, the water wouldn't flow, it was clogged, and it flooded. In the end, I cleaned the drain hole myself, it was covered in moss, lots of hair, and dirty. Finally, my complaint was accepted by a man whose name I forgot. Thank you for listening to my complaint to the man who was on duty at the hotel on Saturday night. But if I want to stay here again, I firmly say no. This once is enough.