The hotel and my room were fantastic, both clean and well set up.

Excellent room, lovely staff and fabulous breakfast!

Excellent room at the top though had to be careful to avoid head on beams on occasions !!! Very clean everything provided, superb shower. Good breakfast

What a little gem! Wonderful staff, nice touches in our room, clean and comfortable. Wonderful little town also.

Fabulous rooms, staff and area. What's not to like, I'll be staying again if in the area. Thanks for a food stay

Excellent service First class quality food Highly recommended

Excellent wine list Clean room with lots of nice touches- fresh flowers, complimentary gin

Super friendly staff, lovely upmarket rooms, more than happy with the whole experience

Very welcoming staff! I had a very early morning and they arranged food for me to take. Sloe gin and whiskey room will be something I’ll try on my next visit

I was here from Australia visiting relatives in the area and they chose this Hotel for me.The room and facilities were excellent and the staff were outstanding in their customer service.

Excellent htl, great staff, fantastic food

I really enjoyed our stay. We were visiting castles after a long overseas flight. The hotel was conveniently located. The staff was delightful. Dining was excellent as was the pub.

We loved it, such a perfect stay in a beautiful building. Great breakfast, great drinks. Great place overall

What a super hotel, the staff are so welcoming and nothing too much trouble. Special thanks to the lady who helped with our bicycles, explained everything and showed us to our room (sorry we didn’t get names). Our room was bijou but perfect with some nice chilled music on arrival, a fab coffee machine along with quality tea bags, delicious shortbread and even a complimentary tipple. Comfortable bed and excellent shower - we loved the room names too.

We needed somewhere in westerham and this fitted the bill, very nice, easy to find easy to park, breakfast was 10/10 , the food (evening) looked fantastic, what I saw coming out, we didn’t eat as we went to a private party function, my only gripe was for me personally the mattress was to soft

This is a really good hotel and the staff are truly wonderful. My only issue was the room temperature as it was a hot summer day. I accept the hotel is over 300 years old and I understand the issues with installing A/C, I just mention this for future visitors. If it’s not too warm, don’t drive past this hotel.

Beautiful room with almost everything you could wish for. My only gripe was the only mirror in the room to do hair and makeup was in the hall/alcove between bathroom and bedroom. Needed a mirror over the dressing table. However I always travel with an extension lead so I survived. Really would recommend.

Nice hotel and staff

We stayed in Idris. While comfortable and clean, there is almost no storage in the room and it's not really suitable for anyone over 5ft10in due to a low beam. While the breakfast service was frendly we felt it could have been more proactive towards the wants of the guests. For instance a couple clearly wanted a window table that had not been cleared. However, while this was observed by the staff, they were clearly expected to use the tables that were laid. This was not the only incident where it appeared that staff acted in ways that were more to do with minimizing the work-load than giving the customers the nicest experience.

Second time staying here and never lets us down. Nothing is too much trouble, everyone goes above and beyond. Such lovely people and a beaytuful place.