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Horison Sentani

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Overall Ratings & Reviews Horison Sentani

Traveloka (402)

9.2

Exceptional

From 402 reviews

Provided by travelers on

Cleanliness

9.2

Room Comfort

9.2

Meal

9.1

Location

9.2

Service and Facilites

9.2

People often mention about Horison Sentani

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工作人員友善度 (61)

臥室 (58)

浴室 (54)

可訪問性 (51)

入住/退房時間 (51)

用餐氛圍 (51)

房間空間 (49)

口味 (48)

飯店區域 (46)

菜色多樣性 (46)

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Traveler Reviews Horison Sentani

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Customer reviews

Verified Traveler

8.8

/10

Reviewed 6 week(s) ago

It's really good to stay near the airport.

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b***n

10.0

/10

Reviewed 7 week(s) ago

Steady and friendly and satisfactory service

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N***h

8.5

/10

Reviewed 8 week(s) ago

The hotel staff was friendly. The pick-up was also very good. On time.

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M***d

Leisure

8.8

/10

Reviewed 10 week(s) ago

the room is very clean and all the staff are friendly

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Verified Traveler

10.0

/10

Reviewed 10 week(s) ago

Friendly, comfortable, close to the city, close to the airport, food is just order-in, and if you eat out, there are lots of options. Awesome.

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m***a

Business

9.1

/10

Reviewed 12 week(s) ago

Friendly staff, clean and location close to the airport.

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M***h

10.0

/10

Reviewed 13 week(s) ago

Ordered a smoking room but was given a non-smoking room, given a torn towel... enough to know... otherwise it was great

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N***a

Transit

9.7

/10

Reviewed 14 week(s) ago

Close distance to Sentani Airport

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S***y

8.5

/10

Reviewed 15 week(s) ago

The service is pretty good, but there are still some shortcomings. Hopefully, it will improve in the future. 😊🙏🏾

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nelly d. s.

Staycation

10.0

/10

Reviewed 15 week(s) ago

This was my second stay here, and it was a great experience. This time I was with six friends, and they were very happy. The food was delicious, and the staff were very friendly and helpful.

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T***y

Transit

8.5

/10

Reviewed 16 week(s) ago

The hotel staff is friendly during check-in and check-out.

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I***o

9.7

/10

Reviewed 17 week(s) ago

overall good. but internet connection should be improved. see you again

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Accommodation's Reply

27 Aug 2025

Dear pur Respecful guest. Warmest Hospitality Greeting from Hotel Horison Sentani. Thank you for taking the time to give a review and share your good experience at Hotel Horison Sentani and staying with us people who care about providing our best service, thank you for the feedback that you have given, regarding the wifi that we need to improve, of course this will be our motivation in the future to provide the best service and facilities for your visit and your family in the near future. Best regards. Hartanto. General Manager

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Y***l

Transit

8.5

/10

Reviewed 18 week(s) ago

Easy access to the airport and near convenience stores

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Accommodation's Reply

27 Aug 2025

Dear pur Respecful guest. Warmest Hospitality Greeting from Hotel Horison Sentani. Thank you for taking the time to give a review and share your good experience at Hotel Horison Sentani and staying with us people who care about providing our best service, thank you for the feedback that you have given, regarding easy access to the airport and near convenience store, of course this will be our motivation in the future to provide the best service and facilities for your next visit and family in the near future. Best regards. Hartanto. General Manager

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Siti L.

Transit

9.1

/10

Reviewed 19 week(s) ago

It was fun… The staff were polite and friendly, the food was delicious, the room was clean and it was a pleasure to use the stairs… I hope to stay at this hotel again.

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Accommodation's Reply

18 Aug 2025

Dear Mrs. Siti L. Warmest Hospitality Greeting from Hotel Horison Sentani. Thank you for taking the time to give a review and share your good experience at Hotel Horison Sentani and staying with us, people who care about providing our best service, thank you for the feedback you have given, regarding our facilities and friendly, polite staff and delicious food, of course this will be our motivation in the future to provide the best service and facilities for your and your family's next visit in the near future. Best regards. Hartanto. General Manager

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M***i

8.5

/10

Reviewed 20 week(s) ago

The hotel staff was friendly, the room was comfortable but the refrigerator was broken.

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Accommodation's Reply

04 Aug 2025

Dear Our beloved guest. Warmest Hospitality Greeting from Hotel Horison Sentani. Thank you for taking the time to provide a review and share your experience at Hotel Horison Sentani and staying with us, people who care about providing our best service, thank you for the feedback you gave regarding the friendly staff and the refrigerator that was not working, of course this will be our motivation and evaluation, in the future we will provide the best service and facilities for your next visit and your family in the near future. Best regards. Hartanto. General Manager

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E***y

Staycation

9.1

/10

Reviewed 20 week(s) ago

The hotel is comfortable, the staff are friendly.

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Accommodation's Reply

04 Aug 2025

Dear our Lovely guest. Warmest Hospitality Greeting from Hotel Horison Sentani. Thank you for taking the time to give a review and share your good experience at Hotel Horison Sentani and staying with us people who care about providing our best service, thank you for the feedback you have given, regarding the facilities and services, the comfort of our best check-in process, of course this will be our motivation in the future to provide the best service and facilities for your next visit and family in the near future. Best regards. Hartanto. General Manager

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l***a

Business

10.0

/10

Reviewed 20 week(s) ago

still with the wifi trouble.its on and off without realizing,i just cant wkwk.but the ambiance and others still the best,the light into the room is my favorite.

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Accommodation's Reply

04 Aug 2025

Dear our Lovely guest. Warmest Hospitality Greeting from Hotel Horison Sentani. thank you for staying with us and give your kind feedback during stay in our hotel we do apologize for inconvenience about wifi trouble during stay in our hotel and thank you for your kind feedback about the ambience and others we look forward to waiting for you for upcoming reservation in the near future kind regards Hartanto. General Manager

Rudy A.

Business

8.8

/10

Reviewed 21 week(s) ago

In my experience, the employees are friendly.

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Accommodation's Reply

04 Aug 2025

Dear Mr. Rudy. Warmest Hospitality Greeting from Hotel Horison Sentani. Thank you for taking the time to provide a review and share your good experience at Hotel Horison Sentani and staying with us, people who care about providing our best service, thank you for the feedback you have given, regarding the facilities and services, the comfort of our best check-in process, of course this will be our motivation in the future to provide the best service and facilities for your and your family's next visit in the near and future. Sincerely. Hartanto. General Manager

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Aida F.

8.5

/10

Reviewed 21 week(s) ago

Friendly staff, clean rooms, hotel near airport and good service.

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Accommodation's Reply

04 Aug 2025

Dear Mrs. Ida F. Warmest Hospitality Greeting from Hotel Horison Sentani. Thank you for taking the time to give a review and share your good experience at Hotel Horison Sentani and staying with us, people who care about providing our best service, thank you for the feedback you have given, regarding our facilities and services, comfort, friendliness, our best check-in process, of course this will be our motivation in the future to provide the best service and facilities for your and your family's next visit in the near and future. Best regards. Hartanto. General Manager

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H***l

8.5

/10

Reviewed 22 week(s) ago

Friendly staff, free shuttle to the airport, and the most comfortable transit hotel

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Accommodation's Reply

22 Jul 2025

Dear our Lovely guest. Warmest Hospitality Greeting from Hotel Horison Sentani. Thank you for taking the time to give a review and share your good experience at Hotel Horison Sentani and staying with us, people who care about providing our best service, thank you for the feedback you have given, regarding our facilities and services, our best comfort, of course this will be our motivation in the future to provide the best service and facilities for your and your family's next visit in the near future. Best regards. Hartanto. General Manager

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Horison Sentani

Overall Ratings & Reviews Horison Sentani

9.2

9.2

9.1

9.2

9.2

Traveler Reviews Horison Sentani

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