BALAM Playa - 15 Th. Ave

Explore BALAM Playa - 15 Th. Ave
6.4
Pleasant
From 378 reviews
Cleanliness

6.2

Room Comfort

6.0

Service and Facilites

6.4

Traveler Reviews BALAM Playa - 15 Th. Ave

Number of reviews per page
20
40
Top reviews
Héctor
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, personal really helpful. But parking place. I won’t recommend if travel with car. Other than that good place to stay
Adam
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

For the price I paid ($20 USD / night) it was a decent stay. The rooms were cleaned thoroughly, the staff were friendly for the most part. The beach advertised is not swimmable, as there was massive amounts of rotting seaweed on the beach. Perhaps, it was a seasonal/temporary thing form a storm, but it wasn't possible to swim there. The area was a nice touristy district, with lot's of familiar American restaurant chains, as well as authentic Mexican restaurants. There is no Uber in Carmen, so you will have to use Taxis to get around. The complimentary breakfast was only toast and coffee, but there are several places open nearby for breakfast. All in all it was a decent stay.
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Adam
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

For the price I paid ($20 USD / night) it was a decent stay. The rooms were cleaned thoroughly, the staff were friendly for the most part. The beach advertised is not swimmable, as there was massive amounts of rotting seaweed on the beach. Perhaps, it was a seasonal/temporary thing form a storm, but it wasn't possible to swim there. The area was a nice touristy district, with lot's of familiar American restaurant chains, as well as authentic Mexican restaurants. There is no Uber in Carmen, so you will have to use Taxis to get around. The complimentary breakfast was only toast and coffee, but there are several places open nearby for breakfast. All in all it was a decent stay.
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Raymond
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Tout est beau et parfait
Tracy
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

No beach close by. The pool was small and had sketchy looking wires too close to the pool. People running up and down the halls was loud. Breakfast was a piece of toast and a glass of Tang type orange juice and a coffee. The place was a disappointment.
irfan
icon-with Friends
with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The location is great only the washroom needs update. That's all
Cedrick
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Wow, a small hotel that might not look like much at first glance… I highly recommend booking room 19. Why? Two large doors that open directly onto a super cozy terrace, with a rooftop pool and a view of 15th Avenue. Close to everything! The hotel staff are friendly and very welcoming. We truly invite you to discover this little paradise: charming, warm, and wonderfully peaceful. But is not a beach front
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Wilbert
icon-Family
Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Bait and switch! This place is nothing but an old broken down hostel pretending to be a hotel. They advertise private beach and private beach bar that doesn’t exist they are blocks away from the beach. They advertise breakfast included it’s not even a full continental at sweet bread and coffee and what used to be the communal kitchen. The gaps on the doors and the windows do not keep pests out and do not keep air-conditioning in. We booked the room for four people we were given no soap and two tiny bottles one shampoo one conditioner and two towel towels. When we asked for more we were literally told no that’s all they will provide. There are gaping holes behind the air-conditioning unit for pest to get in. Everything is rusted and dirty there is no bathmat towel and the showerhead comes so far out the floor floods no matter what you do. There’s no hand towels no washcloths for your face. The full-size fridge is not it’s a mini fridge and it barely works. The full-size refrigerator is in the communal kitchen from when it used to be a hostel. The electrical wiring is bad the bathroom light kept going in and out so you could be taking a shower in the dark and have to wait for it to decide to work again. No remote was provided for the supposed free premium streaming services. When we asked for them to switch the box we were told they could not do it. The lady in the office didnt care the only bright spot was Gabby from housekeeping. Not even on my brokest day would I stay again
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Oksana
icon-with Partner
with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Was no electricity for several hours. Not possible to stay in room without AC.
Carter
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Th
Kazuhiko
icon-
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good place.
Patricia
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The staff was magnificent, great location.
Hilary
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean room Great staff Great location
Mario
icon-with Partner
with Partner
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Bathroom door was broken TV didn’t work very noisy all night. Bathroom mirror was stained very old hotel.
Chris
icon-
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Located in busy downtown district, very close to 5th Av. Wonderful service, very friendly.
Brent William
icon-
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Yes
Georgina ann
icon-with Children
with Children
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The location for the hotel was great, resturants and shops close, nice to have a pool, the rooms were run down, the breakfast is a slice of toast and butter and jam, unless u pay for eggs, most of the staff were very nice and accommodating and the walk to the beach is just 2 blocks away,
Andrea Jean
icon-with Partner
with Partner
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Beach was 5 blocks away so there was no beachview!!!!
Patricia
icon-with Children
with Children
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

One of the rooms was unclean, with blood on the bed, walls, and doorknob. The staff claimed it was likely paint, but it didn't look like paint. There was broken glass on the floor (not safe for our kid), and the staff refused to inspect it or replace the room. We were relocated to another room for just one night, but we'll have to return the next evening. Deciding that the hotel didn't seem safe, we checked out and searched for another hotel. I won't recommend this hotel to others.
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Kevin Scott
icon-with Partner
with Partner
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Pictures are not what you get sheets smelt like they were never washed windows in bathroom were missing shower leaked so bad the whole bathroom got wet when you showered they was no breakfast and pool area was gross…had no parking herd soccer being played all night ledt 2 days early found another hotel to stay our last 2 nights very disappointed and no private beach access
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Number of reviews per page
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