I was stranded and didn’t get a code for the doors i tried contacting both hotels.com and the owner both was busy. i ended up leaving birmingham and going back to london.
Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia