This was the highlight in terms of hotels of our trip. We booked 2 rooms not realizing the "room" was actually its own building with a lower level, mezzanine living room and top floor, and our family would have been able to stay in the same place (something to consider). The hotel picked us up from the bus station, which was super helpful. And Mt Fuji greeted us in the morning! I only wish we'd stayed 2 nights here, it was really really beautiful!

Nice view but too remote. There are a lot of rocky stairs to climb up to the hotel. Only 3 male staff are there and they are helpful. The shared bathroom looks scary as the light is dim and very quiet.

The staff was very friendly and a lot of stuff to do in the hotel. The view was amazing. We got to see Fuji from our room and Hot Springs.

Great place to stay as secluded quiet location was needed after a few days in Tokyo! Lovely Onsen which can be booked out privately! Staff are amazing and will drive you to restaurants/ konbinis so you can relax.

Excellent view of Mt. Fuji. Onsen was beautiful. Room was spacious and clean. No shower in the room, fyi. Amazing shuttle service and driver. Overall a wonderful experience.

Great experience with a perfect view of Mount Fuji! Staff is welcoming and nice! They go above and beyond!

A great room with amazing views of the lake and Mount Fuji. The staff were incredibly friendly and helpful, including giving lifts to local restaurants and the bus stop. The Onsen shared the same views. A vey tranquil place to stay.

No amenities really, but lovely view of the lake (& Fuji on a good day!)

Beautiful Mt Fuji views from our suite. The most incredible and responsive service from the front office staff who provided efficient and timely transportation by shuttle to nearby bus/transportation stops as well as to dinner and even the conbini one night when the only restaurant that was open (Jan 1) was full. It is definitely a food desert in that area, but we made do just fine. We enjoyed the shared onsen which was not busy at all.

Quite an unusual and interesting set up all together.

We had an amazing stay here. The staff went out of their way to take care of us. It is a beautiful facility. They transported us back and forth to the bus stations and the convenience store. They did a load of laundry for us as well. We rated our 2 nights in Hakone high on our list of favorites from our Japan trip. Thanks Hakone Shichifukuso for helping make great memories.

Great room with a beautiful view. Friendly helpful staff. Note that there is no shower in the room (it is part of the baths downstairs)

The hotel was much more remote than I expected. I arrived late, and the staff were very kind to pick me up at Tōgendai Station and help me get to the property. However, it can be quite difficult to reach on your own after dusk. In the morning, I tried calling a taxi to get to Sengokuhara, but it wasn’t easy to arrange one in this area. There are also no convenience stores or restaurants nearby, so it’s best to buy anything you need before arriving. On the positive side, the public bath was very relaxing, and the morning view of the lake and mountains was beautiful. Overall, a peaceful stay — just be prepared for limited access and amenities around the hotel.

Overall is was a good experience? The place was clean, the room was nice and spacious. And amazong balcony view of the Halone valley. But staff was very absent and the place felt desolate. Nobody did room service during my stay. Also I didnt use the hot bath as the water didnt look the cleanest? Also it is in a beautiful but isolated area. It you have a car, it was fine.

Super clean and very friendly staff

Wonderful stay, lovely view of Mount Fuji. Went above and beyond to help with it hire car issue, lovely friendly helpful people. Thank you

Great stay, the staff were really helpful. Offered pick-up and rides to nearby Togendai station. Relaxing location. Onsen with a view of Mt. Fuji. We lost an earring, but the staff found it after we left and offered to send it to out next stay. We are thankful!

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Driver was prompt and gave us local recommendations

Wonderful place to visit.