Hotel Atlântico Tower - SOFT OPENING

Explore Hotel Atlântico Tower - SOFT OPENING
7.4
Pleasant
From 1,436 reviews
Cleanliness

7.2

Room Comfort

7.0

Service and Facilites

7.4

Traveler Reviews Hotel Atlântico Tower - SOFT OPENING

Number of reviews per page
20
40
Top reviews
Rafael
icon-
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This is the worst hotel I've even been to (and I do travel a lot). Breakfast was OK and the staff was friendly, but the property is extremely old, dirty, smelly and in horrible condition. The surroundings are just like the hotel, plus a lot of beggars and pick pockets (you should totally avoid staying in the downtown area of Rio).
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Chantal
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8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Main door to unit's closing mechanism in disrepair. Room lock safe had pieces of wall missing around it. Makeshift repairs. Not much in the way of making you feel safe/secure.
Lizmabel
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

It’s very ugly
Brian
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10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Good place e to say regarding price and location. The staff were extremely friendly and the bed was super comfortable. The hotel was very clean. The bathroom sink faucet and the toilet appeared ready to be updated.
Douglas
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

3 min. walk to tram. Helpful and obliging staff. Clean hotel. Renovated room. Tile floors in hall and thin walls meant a rather noisy stay but staff expressed genuine concern and were very accommodating. Supermarket and self-serve laundry at considerable distance.
Ramon
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Nice hotel
Dickens
icon-Leisure
Leisure
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Good
Simon
icon-Leisure
Leisure
4.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

My experience at Hotel Atlântico Tower was very disappointing, especially during check-out. I had a night flight and asked if I could wait in the lobby or use some of the facilities after checking out, as I had a long wait ahead. I wasn't even asking for a room — just somewhere to stay comfortably while I was still a guest in the country. I was also willing to consume something inside the hotel (food, drinks, etc.). Despite this, the staff were completely unhelpful and even rude in their tone. They didn’t offer any support or alternatives and made it very clear I wasn’t welcome to stay. To make things worse, they charged me to store my suitcase — something that many hotels offer as a courtesy. Their customer service was seriously lacking, and they didn’t seem to know how to handle simple guest requests. Also, during my stay, I had asked for my room to be cleaned, but when I came back later, it was exactly as I had left it — dirty and untouched. No explanation, no adjustment, nothing. It felt like they simply didn’t care about guest comfort at all. This was the last hotel I stayed at in Rio de Janeiro, and unfortunately, it left a very bad impression just before leaving the country. For the price they charge, I expected much better service and a more professional attitude. I do not recommend Hotel Atlântico Tower, and I really hope they improve their customer service and basic hospitality standards.
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David
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Internet did not work in the room but that was the only problem
Irving
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8.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

I arrived late at night. Everyone was nice, and most of the staff could speak Spanish and English in addition to their native Portuguese. The rooms were clean and comfortable. The place looked a little old, but that’s not a bad thing to me because, as I said, they were clean and comfortable. I’ll stay there in a future visit to Rio.
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Dean
8.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Pool no air
Cristian
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10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Simple and central hotel for short stay in Rio de Janeiro.
Faatauoloa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Good vibes
Linda
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

For the price it's not too bad! A positive point is that there is a restaurant in the hotel! There are no shops around the hotel!!
Marlo
icon-Friends and family with Friends
Friends and family with Friends
6.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

The hotel was very centrally located in the city center. The check in process was fairly easy so I was optimistic because the lobby looked pretty clean and modern. at first glance, The room looked clean and tidy. But there were numerous thinigs in need of repair or replacing. Most noteably, the beds. Both "double beds" mattresses were tattered, torn and riddles with holes, which wasn't hard to see because the only bedding was twin size mattress pad under a tucked flat sheet, and a second flat sheet. two black accent pillow that (without a black light) had visible crusted stains on both! In the closet was an additional, dingy white "comforter" that had seen better days and was stained. The pool, was cloudy and merky, but the bartender Fabio was amazing. The food at the restaurant was amazing but the fried chicken turned me off when I tore off a piece and busted a vein. Ew. All in all, for rhis to be a "SOFT OPENING", there were too many things unfinished and ill maintained to open soft or hard.
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Caty
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Ok
Thales
icon-Business
Business
2.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Very dirty room, old blankets and furniture.
Giovanna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

This is a good place to stay for couple days.
Jermaine
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4.0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

Roaches many many many roaches
cesar
icon-Leisure
Leisure
6.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Staff was very friendly and helpful, unsafe area, very noisy.
Number of reviews per page
20
40

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