CIGNO Ermita Hotel Boutique

Explore CIGNO Ermita Hotel Boutique
9.8
Exceptional
From 121 reviews
Cleanliness

10.0

Room Comfort

10.0

Service and Facilites

10.0

Traveler Reviews CIGNO Ermita Hotel Boutique

Number of reviews per page
20
40
Top reviews
Steven
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This was a four-night solo trip to Mérida, and I couldn't have been happier with my accommodation choice. A well-appointed room with a firm mattress, a great shower with a high showerhead, and a second door to the suite providing direct access to the rooftop deck with its pools for cooling down in the afternoon. It includes an in-room refrigerator and safe as well. The restaurant in the hotel was great for when I wanted to stay in for breakfast or dinner and they also have a few agave spirit flights on the menu for those who like that sort of thing. The streets of Mérida were safe, safe, safe for walking and exploring day and night. The location of the hotel is about a twenty-minute walk from the Cathedral or potentially a forty-minute walk further afield up the Paseo de Montejo, but I found breaking up these longer walks with stops at bars and restaurants really make the area very accessible by foot. For a quicker outing, the street vendors setup by the Parque de la Ermita de Santa Isabel and the great cocktails (and dinners for that matter) at Bar de Barrio just down the street provide for a more "in the neighborhood" option. Back at the hotel, my airconditioning went out one night but was quickly reset by the staff while I ate my breakfast. Every member of the staff is truly lovely and really dedicated to making your trip to Mérida comfortable and memorable.
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Daniel
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Lovely property with great food and helpful staff. Room was very comfortable. Would highly recommend and return.
Caroline
icon-with Friends
with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Beautiful hotel with amazing food and a great rooftop. My two friends and I stayed here for a wedding in Merida.
Alexis
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Delightful hotel and experience. Food is excellent and the staff are warm and helpful
Mary DIXON
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Absolutely beautiful hotel. Service was excellent We were surprised at every turn. A little far from the main part of town but worth the walk Would recommend highly
Howard
icon-with Partner
with Partner
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Yes
Adam
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The hotel is beautiful, and the team is very warm and welcoming. I loved that parking was included, and the rooftop felt very private for a day in the sun by the pool. After we booked the hotel, we realized that many of the food spots that we wanted to try were quite a distance from the hotel (35-45 minute walk), which is just something to be aware of if you're booking this hotel! Plan to walk or Uber a lot.
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cauthen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Could of been an amazing hotel but had few shortcomings that ruin the premium feel of the hotel. Charged for nespresso pods and water inside room. Hotel breakfast is $25pp
Mike
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

An amazing hotel experience.
Cheryl
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

We absolutely loved our time in Merida and staying at the CIGNO Hotel was perfect for us. A little removed from the Centro of town but easily walkable and completely safe, day or night. The hotel was absolutely lovely. 10 spacious rooms, excellent staff and food. We enjoyed breakfast each morning and had two dinners as well. The margaritas are exceptional. The entire staff is pleasant, helpful and knowledgeable. Would highly recommend and would definitely stay here again while visiting Merida!!
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Rachel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The staff were extremely kind and the property is absolutely beautiful! Would definitely come back and stay here again :)
Valeria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The hotel is really nice and the staff are great. Just bear in mind that in Mérida you almost always need a car to get around and the hotel is not near restaurants or busy areas, so you will definitely need a car or a taxi.
Dorwyn
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

It was wonderful
Isabelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Wonderful hotel and staff. Wish there was more to see do closer to the property.
Dominick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

My wife and I went here for a weekend get away. The room and hotel itself was very quiet, chic, modern with a Yucatan vibe. All around amazing stay and will definitely come back here in the future.
Heidi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Highly recommend this beautiful property for your next visit to Mérida
Paul
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Amazingly beautifully restored property that will take your breath away. Only 10 rooms. It is in an older neighborhood and we arrived at night. There wasn't much else going on in the immediate area... it's not an entertainment or restaurant district, so you would would not expect this gem to be tucked away in the middle of the block. Book it. You won't be sorry.
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Marisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Loved this place and plan to go back!
Claudine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Property was beautiful and safe. The parking next to the hotel was great.
Veronica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

This was a very nice hidden gem. Very close to shopping, restaurants and overall a wonderful experience. I want to mention that there were a few people who stood out that made our stay wonderful. Michelle & Jenny (concierge)- who were an absolute pleasure , and they both provided excellent service and addressed our concerns promptly. Victor - made excellent recommendations for breakfast and was a phenomenal server- Housekeeping staff were exceptional, and kept our place very clean and tidy. We had a few hiccups, but some of it was due to the obnoxious guests, and that you can’t help, however tje CIGNO Staff handled it professionally and dutifully. This place a quaint and a tucked-away-oasis and I’d highly recommend booking a stay at the CIGNO for a beautiful and tranquil visit. Thanks again for everything!
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Number of reviews per page
20
40

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