Gorgeous location and beautiful views (particularly from the breakfast room). The room was comfortable and modern. The front desk staff was super super helpful and couldn't have been more friendly and welcoming to us.

Its location is perfect. Right next to a bus stop to the station, right behind it is a grocery and department store. Get a room with a view of the lake, it’s worth it! Breakfast is also very good, lots of variety.

A great place to stay right in the heart of the action. If you’re arriving/leaving by train the No 4 bus calls into a stop mètres from the front door.

Excelente hotel, muy bien situado, con buen desayuno. Si es 3 estrellas pero está muy bueno, localizado en la vía Nassa, con vista al lago de Lugano.

The Room was amazing with a wonderful view to the Lake and perfect location, dining option, etc… I love it

This is my third stay; always a excellent stay in a terrific city.

A very good place to stay for a few days in Lugano, right in front of the beautiful lake and in the best area of the city for exploring on foot. The staff were extremely kind, and the room was very comfortable, except for the bathtub, whose base is curved rather than flat, making it somewhat unsafe in terms of maintaining balance.

If you can afford it, get a lake view. Absolutely worth it.

Wonderful hotel! We enjoyed our third floor room with balcony with a view of the lake. Staff are very helpful!

Very good location with walking distance from center city and restaurants.

Yes

Beautiful views, great location and wonderful breakfast!

Best location in Lugano with the best view of the lake. Staff very polite and professional. Very clean and modern. I would definitely go back

Nice area, nice stores

Amazing breakfast included. Great location to center square

Amazing breakfast. Very nice facilities and helpful staff. Really enjoyed being on the waterfront.

Great views from room!

Wow! What a great hotel. Very European feeling. Super staff (shout out to Antonio at the front desk for above and beyond customer service). Great view of lake. Easy walk (and funicular) from train. Great breakfast, wonderful city. Would definitely recommend and stay there again!

The location of the hotel is ideal. The view from my hotel room was fantastic. The breakfast was very good and the service was excellent. There are plenty of shops and restaurants, all within a couple of minutes walk. For further destinations, such as the main train station, a bus can be taken via the bus stop located a few seconds from the hotel.

Wonderful icon hotel. The view was incredible! Room was comfortable and clean. Staff was very friendly and helpful.