Staff rude, room was not clen, kitchen was told off limits.

I would not stay here again. This place was dirty there were mold in various places mostly in the bathroom. When you walk in it smelt bad possibly from the mold. Smelt worse in the bathrooms and kitchen. The host was nice but there was confusion about our arrival. It is very difficult to figure out how to check into the place and get into the house when you get there, It is not clear at all. The area is not ideal not very nice and extremely noisy at night but is close to the metro.

The pictures on the website are missleading and not representative. The restroom are filty and full of molds. We had to argue in order to have towels.

It is listed as a hotel but is barely a room. There was a shared bathroom which was not well maintained. Essentially it is a slumlord type floor of an apartment that is shared. It says free parking, but it is just street parking on a different road from the hotel, and is only free from the late evening until 9 am. There was not reception but a person that came about 15 minutes after I called (much longer than he said he would be there). There was a family that came the next morning, and they were waiting more than 20 minutes for him when we left. I still book flights with expedia, but this is the first time I am unsure about booking hotels with the site - I'm just very surprised that this place could advertise on the website, and that it could so falsely represent itself.

Very good

This was the worst ever stay in my life! The owner was very disrespectful, and had a big attitude. He cancelled my reservation on the night of my arrival from North America saying that there were bed bugs in the room. My check-in was supposed to be at 2pm, but when we arrived, I found out that he cancelled my room and I was offered a smaller room with no window, and instead of 4 beds, he only gave us 3 single beds and a mattress on the floor (for 4 of us). We felt as if we were living in a prison! When we asked for a partial refund, he told us that he could sell this room for three times as much as I payed for it. I did not end up getting any money back! I was told that the website was wrong and the check-in was actually at 3pm. We booked this room over 6 months ago, and as soon as we booked it, there was no option to cancel my reservation. Also, I sent him an email 2 months before my stay, and he never answered me. Stay away from this place as much as you can. If would have to rate this place, I would give a 0/100. This is not a guest house, this is a ghost/scare house on so many levels.

Check in stops at 11, which is crazy for a hotel. So we had to sleep at the airport because our flight was delayed an hour

you have your own room, everything else is upsetting., no tv , no stove, no washer , no dryer, shared bathrooms, this is a hostel not listed on the website! only a bed you can sleep and get out ! at least has water and electricity1

Really Bad !

False advertisement , This is a hostel , not a hotel , promise washer, dryer and stove ! None of above working ! Refrigerator is working , 2 shared, bathrooms ! No television ! Only internet ! Friendly service with no money back ! Stay was ok overall!

Chambre propre, très bien située pour le métro

Location in the city was good but the locks were questionable.

La habitación se veía descuidada, el anfitrión no estaba y tuve que localizarlo; después de varias llamadas atendió y fue a recibirme, tardó una hora, hacía frío

The room had a terrible smell, and the whole place was very dirty. We had to wait about 20 minutes for it to be cleaned because it was in such bad condition. There was no air conditioning or windows, the smell was unbearable, and the sheets were clearly not changed. You can hear all the noises from around because the door is not sealed, and the staff member at the front desk was talking loudly on the phone, which made it even worse. Overall, a very unpleasant experience.

Muy viejo

Hicimos la reservación en línea en una habitación “comfort”, cuando llegamos, la realidad fue totalmente distinta, ya que era una habitación sin ventilación ni una sola ventana. Tenía dos pequeños ventiladores que no servían para absolutamente nada. Las camas estaban excesivamente duras, y las almohadas horribles. Desde que llegamos el anfitrión, nos explicó las reglas de la casa, y a los pocos minutos entró gritando a nuestra habitación que quien se había bañado, ya que había agua en el suelo. Le expresamos que no habíamos sido nosotros y se fue bastante molesto. Nos cobraron un impuesto que no venía documentado en la página y fueron aproximadamente €50 que es solamente nos aceptaron en efectivo. Los baños estaban bien, aunque toda la casa tenía un olor raro en general. En las imágenes para la reserva, se muestra una cocina y la lavadora, aunque en realidad no puedes utilizar nada mas que el refrigerador y el microondas y no hay un solo espacio para sentarse. Recomendaríamos no quedarse en esta habitación, ya que en verdad no hay forma de qué pueda ventilarse, y es muy incómodo estar aquí.

O prédio deixa muito a desejar em temos de limpeza, o quarto não tinha janelas, era quente e só tinha ventiladores pequenos que não aliviavam o calor do verão em Lisboa. Não foi uma boa experiência, definitivamente.

Horrible

.

Prices in Lisbon have risen and the bad quality acomodation like this is even expensive. Host was rude, e.g. At check in, I was told to step away from door entrance until my booking and identity was confirmed. No towels in rooms. When I asked for some I was given towels smelling of curry! (they were stored in the kitchen!). Door knob came off and window had trouble closing down. Avoid. Many properties are now taken by foreign owners that take advantage of Lisbon popularity and only care about filthy profit. In the 90s you would get a warm welcome from portuguese hosts and good quality affordable acomodation. Nowadays unfortunatelly not so much anymore.