Overall Ratings & Reviews Steigenberger Residence Doha

Love to stay again

We book The apartment for 3 People and it is very spacious, everything one needs at home were provided as standard in the apartment, they provided washing powder for washing our stuff on request. They cleaned the room every day, restock towels and bottle waters. Free WiFi , very supportive and welcoming staff.The foods during dining were good especially on the seafood night. However, some foods need to be hot but were cold which they staff adjusted after we complain of the cold food. Overalls, we enjoyed our stay.

It was Nice and All Employees they were helpful and friendly thanks for everyone

Fantastic hotel. Great rooms and facilities Delicious breakfast Outstanding service

Very clean and friendly staffs

We booked a 5-star, 3-bedroom suite expecting a luxurious hotel experience. However, it turned out the property is divided into two parts: one operates as a hotel, and the other consists of furnished apartments for long-term rentals. Unfortunately, the latter lacks the “hotel-like” atmosphere we were seeking. The reception area felt more like a 3-star hotel, and the residence lacked warmth—it was all ceramic flooring with no carpets, which gave it a cold, uninviting feel. Additionally, the kitchen had an unpleasant odor, and both bathroom shower enclosures were poorly sealed, causing water to spill all over the floors. Overall, it did not meet the standards we anticipated. The location was not ideal. It’s better to explore Doha from areas like West Bay or the Business District for a more convenient and vibrant experience.

The best thing about the property are the staff. Always courteous and pleasant and willing to help. The only negative was when one off our party was feeling slightly ill at dinner time and we requested that she be allowed to take some food to her room to eat later. One of the waiting staff took our request to the manager who said it was company policy not to take food from the restaurant. Understandable but this was an exceptional circumstance. All the manager could suggest was that we used room service. Very helpful!!!

A very good hotel, very good location, big undergroubd parking, I feel it was easier to park than rely on the free valet as lifts fo up to the floors from each building. It would helo if the hotel.made it clear that during night check in is at hotel part for residences ad the reception there is closed. Highlight is pool and gym , also great childrens area by pool. Breakfast was very good, albeit if you stay for many days it can get a bit boring

The service at steigenberger was amazing,service was very fast and the cleaners did a great job daily when cleaning our rooms up. Breakfast was nice and service at breakfast was also fast my family really enjoyed their stay in the hotel, I will definitely be back for another stay the next time I’m in Doha

This hotel is fairly new & I must say so good for the rate we was given would definitely go back & stay in this hotel . The staff very friendly and would go above & beyond to make sure you have a nice stay .

Amazing staff! Great property very well cleaned and lovely aesthetic! Would definitely come again!!

The staff was amazing - very friendly and helpful. They could not do enough for me and my family. Outstanding service and support from the hotel staff. I will love to back again.

The Steigenberger is a great place to stay at an affordable price compared to other hotels/resorts in Doha. We stayed as a family of 4 with 2 kids in the residences and everything was great. Cleanliness was as you would expect for a place like Doha, staff were always friendly and available to help. The only small downside I would say was the location, it is located in quite a residential area so views aren’t too great but the plus side is, you have a local hyper market less than a 5 minute walk from the hotel as well as a pharmacy. We were using local taxis to get around via the Karwa app which is a must if you are visiting Qatar without hiring a car. Most of the popular tourist locations and the main airport are within a 25 minute drive and taxis are cheaper than the UK/Uber. I would definitely recommend this hotel if you are visiting Qatar

Everything was excellent except that the AC gets a little warm in mid day

The initial conversation from when my family and I sought travel from the airport to when we arrived at the property was extremely subpar. There was no transportation nor was a vehicle called for us to arrive. No viable information was given, instead I was told that we could speak to the Concierge? My family and I eventually purchased train tickets as uber was unavailable from the airport and there were no available taxis in the vicinity, we then walked the remaining distance with 10 pieces of luggage. As well, we booked a suit which was to include four beds, I had two daughters my son and wife with me and there were only 2 beds. In totality there really was no major attempt to rectify any of the oversights and inconveniences, there were merely apologies. For a property with so much potential, I'd have to say it was an overall letdown. A saving grace would have been the gym and spa area, even then the steamroom never fully worked for my son and I and there was no availability for massage therapy.

Water came out red from faucets!!!! The apartment smelled.

Excellent hotel , really enjoyed my short stay. Staff was friendly and reception looks really good

Terrible customer service from this hotel, still awaiting a reply from the manager after 1 week of leaving this hotel, expected better from them after they closed the pool for a week from 19-26 may which is more than a few days in their words. They ruined our holiday the kids were upset and fed up and just wanted to go home, we paid for a hotel with swimming pool but didn't get what we paid for, and I have had no response from the hotel directly in form of compensation for the distress caused.

Swimming pool for the children and adults was closed for 5 days of our 7 day holiday which is appalling. This is not acceptable as this ruined our holiday as well as causing us extreme stress with our children who were not happy about not being able to use the facilities

The location was great as there was a little mall next door that had a supermarket, exchange shop. Pharmacy and good places. Supermarket was open till 2am. It was great 10- 25 min from all tourist attractions and malls. It was 20-30 min from all the fancy restaurants. Hotel itself was beautiful. Spa was great and pool was smaller than bigger hotels but still a great size. 35qr to use the facilities which was great! Staff were super helpful, especially Murad who took our group photos every night. He knew when he saw us and would be ready. It had a lovely reaturant and shisha place in the hotel. Great place for people who want to takes pictures. And for the ladies! We stayed in a 3 bedrook apartment that had floor to ceiling mirrors in each room! Winning!