8.8
Very Good
From 115 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.7
Meal
8.8
Location
8.7
Service and Facilites
8.8
People often mention about Ndalem Kraton Hotel
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Staff Friendliness (15)
Ambiance (13)
Check-in/out Time (11)
Bedroom (11)
Surroundings (10)
Wifi (10)
Bathroom (10)
Hotel Area (10)
Family Friendly (9)
Distance to City Center (7)
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Traveler Reviews Ndalem Kraton Hotel
Number of reviews per page
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40
Customer reviews
DI
Dzakiyyah I. N.
8.5
/10
Reviewed 6 week(s) ago
The hotel staff have a good attitude, the place is also clean, but if the price is cheaper, I think the hotel will be crowded
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Accommodation's Reply
22 Jul 2025
Dear Our Value Guest, Mr./Mrs. Dzakiyyah I. N. Warmest Greetings from Ndalem Kraton Hotel. Thank you for your visit to Ndalem Kraton Hotel and for your review. We will continue to improve our products and services so that we can continue to provide the best for every guest. We look forward to welcoming you back to Ndalem Kraton Hotel and ensuring that your next visit will be even more memorable. Best regards, Ndalem Kraton Management.
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SN
Suluh N.
Transit
8.5
/10
Reviewed 8 week(s) ago
check-in is fast and hassle-free. clean room, small bed size. AC is cold.. room is quite clean with hot water. friendly staff
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Accommodation's Reply
09 Jul 2025
Dear Our Value Guest, Mr./Mrs. Suluh N. Warmest greetings from Ndalem Kraton Hotel. Thank you for your visit to Ndalem Kraton Hotel and for your review. We will continue to improve our products and services so that we can continue to provide the best for every guest. We look forward to welcoming you back to Ndalem Kraton Hotel and ensuring that your next visit will be even more memorable. Best regards, Ndalem Kraton Management.
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Edwin
Business
10.0
/10
Reviewed 9 week(s) ago
Nice, clean, comfortable, cold AC, hotel hot water is also available.
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Accommodation's Reply
02 Jul 2025
Dear Our Value Guest, Mr./Mrs. Edwin b. H. Warm Greetings from Ndalem Kraton Hotel. Thank you for visiting Ndalem Kraton Hotel and for the review you have provided. We will continue to improve our products and services so that we can continue to provide the best for every guest. We will welcome your next visit to Ndalem Kraton Hotel and we ensure that your next visit will be more memorable. Best Regards, Ndalem Kraton Management.
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Priska K.
8.2
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly.
The accommodation is comfortable and clean.
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Accommodation's Reply
30 Jun 2025
Ear Our Value Guest, Mr./Mrs. Priska to. Warm greetings from Ndalem Kraton Hotel. Thank you for your visit to Ndalem Kraton Hotel and the review you have submitted. We will continue to improve our products and services so that we can continue to provide the best for every guest. We will welcome your next visit to Ndalem Kraton Hotel and we ensure that your next visit will be more memorable. Best regards, Ndalem Kraton Management.
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Q***Y
Business
10.0
/10
Reviewed 9 week(s) ago
The hotel staff is very friendly, making customers feel satisfied.
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Accommodation's Reply
30 Jun 2025
Dear Our Value Guest, Mr./Mrs. Q*Y. Warm greetings from Ndalem Kraton Hotel. Thank you for visiting Ndalem Kraton Hotel and for the review you have provided. We will continue to improve our products and services so that we can continue to provide the best for every guest. We will welcome your next visit to Ndalem Kraton Hotel and we ensure that your next visit will be more memorable. Best regards, Ndalem Kraton Management.
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C***a
Leisure
8.2
/10
Reviewed 12 week(s) ago
nice, cool room, friendly service and clean place
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Accommodation's Reply
10 Jun 2025
Dear Our Value Guest, Mr./Mrs. C*a. Warm greetings from Ndalem Kraton Hotel. Thank you for visiting Ndalem Kraton Hotel and for the review you have provided. We will continue to improve our products and services so that we can continue to provide the best for every guest. We will welcome your next visit to Ndalem Kraton Hotel and we ensure that your next visit will be more memorable. Best regards, Ndalem Kraton Management.
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D***i
Business
8.5
/10
Reviewed 13 week(s) ago
So far so good, people in charge really helpful.
1 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Our Value Guest, Mr./Mrs. D*i. Warm greetings from Ndalem Kraton Hotel. Thank you for your visit to Ndalem Kraton Hotel and the review you have submitted. We will continue to improve our products and services so that we can continue to provide the best for every guest. We will welcome your next visit to Ndalem Kraton Hotel and we ensure that your next visit will be more memorable. Best regards, Ndalem Kraton Management.
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Nindrijo S. P.
8.1
/10
Reviewed 21 week(s) ago
Strategic location, there is also a free waterpark. Only the bathroom door cannot be closed.
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1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Our Value Guest, Mr./Mrs. Nindrijo SP Warm Greetings from Ndalem Kraton Hotel. Thank you for your visit to Ndalem Kraton Hotel and the review you have submitted. We will continue to improve our products and services so that we can continue to provide the best for every guest. We will welcome your next visit to Ndalem Kraton Hotel and we ensure that your next visit will be more memorable. Best Regards, Ndalem Kraton Management.
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R***a
Staycation
10.0
/10
Reviewed 23 week(s) ago
The hotel is very comfortable and the food is delicious. My family and I felt at home staying here. Thank you to the staff and management of the Ndalem Kraton hotel 👍
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Accommodation's Reply
22 Mar 2025
Dear Our Value Guest, Mr./Mrs. R*a. Warm greetings from Ndalem Kraton Hotel. Thank you for your visit to Ndalem Kraton Hotel and the review you have submitted. We will continue to improve our products and services so that we can continue to provide the best for every guest. We will welcome your next visit to Ndalem Kraton Hotel and we ensure that your next visit will be more memorable. Best regards, Ndalem Kraton Management.
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N***a
Leisure
10.0
/10
Reviewed 24 week(s) ago
Very lucky to have a hotel like this in the Krian area.
Affordable price ✅
Facilities ✅
The surrounding area is very quiet in the morning
Cleanliness and overall are very good,
It is also highly recommended for family vacations because there is a waterpark that is free.
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1 people find it helpful
Accommodation's Reply
22 Mar 2025
Dear Our Value Guest, Mr./Mrs. N*a. Warm greetings from Ndalem Kraton Hotel. Thank you for visiting Ndalem Kraton Hotel and for the review you have provided. We will continue to improve our products and services so that we can continue to provide the best for every guest. We will welcome your next visit to Ndalem Kraton Hotel and we ensure that your next visit will be more memorable. Best regards, Ndalem Kraton Management.
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R***i
10.0
/10
Reviewed 24 week(s) ago
Affordable price, no half-hearted facilities.
Comfortable, clean, perfect for family and sibling vacations.
highly recommended because there is free access to the waterpark for 3 people per room.
thank you to all the staff and Ndalem Kraton Hotel, next time will come here again hehehe
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Accommodation's Reply
22 Mar 2025
Dear Our Value Guest, Mr./Mrs. R*i. Warm greetings from Ndalem Kraton Hotel. Thank you for your visit to Ndalem Kraton Hotel and the review you have submitted. We will continue to improve our products and services so that we can continue to provide the best for every guest. We will welcome your next visit to Ndalem Kraton Hotel and we ensure that your next visit will be more memorable. Best regards, Ndalem Kraton Management.
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MI
Muhammad I.
Transit
6.7
/10
Reviewed 27 week(s) ago
The room is rented out for short periods for people to do dirty things, so it is not suitable for bringing elderly people and children, as it is unhealthy for the eyesight.
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Accommodation's Reply
16 Mar 2025
Dear Our Value Guest, Mr./Mrs. Muhammad I. Warm Greetings from Ndalem Kraton Hotel. Thank you for your visit to Ndalem Kraton Hotel and the review you have submitted. In response to the above, we would like to inform you that our hotel is general in nature and regarding the length of stay of guests is the authority of each guest who comes, because our hotel does not provide short time prices, This is the information we can provide so that there is no misunderstanding regarding the information in our hotel, We will continue to improve products and services so that we can continue to provide the best for each guest. We will welcome your next arrival at Ndalem Kraton Hotel and we ensure that your next visit will be more memorable. Best Regards, Ndalem Kraton Management.
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D***l
Business
6.2
/10
Reviewed 29 week(s) ago
It is unfortunate that the hotel only offer room with 1 single bed (only for 1 adult). There is room with 2 single bed (for 2 adult) available but not listed in app. You have to pay extra to upgrade to room for 2 adult. Traveloka should restrict the room listed only for 1 adult because it could be misleading to book 1 room with only 1 single bed for 2 adult like typical hotel that could accommodate 2 adults per room
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1 people find it helpful
Accommodation's Reply
05 Feb 2025
Dear Our Value Guest, Mr./Mrs. D*l. Warm greetings from Ndalem Kraton Hotel. Thank you for your visit to Ndalem Kraton Hotel and the review you have submitted. In response to this, the availability of the room in question is not listed on the application booking, due to the limitations of the number of rooms in question. However, we will continue to improve our products and services so that we can continue to provide the best for every guest. We will welcome your next arrival at Ndalem Kraton Hotel and we ensure that your next visit will be more memorable. Best regards, Ndalem Kraton Management.
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MF
Muhammad F. M.
Business
10.0
/10
Reviewed 47 week(s) ago
Very friendly staff, complete facilities, clean.
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Accommodation's Reply
07 Oct 2024
Dear Our Value Guest, Mr./Mrs. Muhammad FM Warm Greetings from Ndalem Kraton Hotel. Thank you for visiting Ndalem Kraton Hotel and for the review you have provided. We will continue to improve our products and services so that we can continue to provide the best for every guest. We will welcome your next visit to Ndalem Kraton Hotel and we ensure that your next visit will be more memorable. Best Regards, Ndalem Kraton Management.
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R***i
10.0
/10
Reviewed 53 week(s) ago
Highly recommend staying here. Room & Bathroom: Very clean and well maintained. Overall Staff: Very friendly. Lobby: Comfortable. Facilities: Free waterpark, cafe, space area, jogging track, pantry, private cinema & gaming and many more. Suitable for family or personal vacations. An interesting experience that I got at Ndalem Kraton Hotel. Next time I will come back again. Continued success Ndalem Kraton Hotel
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2 people find it helpful
Accommodation's Reply
29 Aug 2024
Mr./Mrs. R*i. Warm greetings from Ndalem Kraton Hotel. Thank you for visiting Ndalem Kraton Hotel and for the review you have provided. We will continue to improve our products and services so that we can continue to provide the best for every guest. We will welcome your next visit to Ndalem Kraton Hotel and we ensure that your next visit will be more memorable. Best regards, Ndalem Kraton Management.
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F***y
5.4
/10
Reviewed 54 week(s) ago
Good place for couple not for family stay. Ac too hot, bedroom drainase bad.
1 people find it helpful
Accommodation's Reply
22 Aug 2024
Dear Our Value Guest, Mr./Mrs. F*y. Warm greetings from Ndalem Kraton Hotel. Thank you for visiting Ndalem Kraton Hotel and for the review you have provided. We will continue to improve our products and services so that we can continue to provide the best for every guest. We will welcome your next visit to Ndalem Kraton Hotel and we ensure that your next visit will be more memorable. Best regards, Ndalem Kraton Management.
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w
wigati
Leisure
8.8
/10
Reviewed 54 week(s) ago
Away from the crowd, quiet atmosphere, complete bathroom amenities, bed sheets are always changed with each guest change, unfortunately there is no breakfast. Free entry to the waterpark. If I go to Surabaya again, I will stay here again.
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5 people find it helpful
Accommodation's Reply
22 Aug 2024
Dear Our Value Guest, Mr./Mrs. Wigati. Warm greetings from Ndalem Kraton Hotel. Thank you for your visit to Ndalem Kraton Hotel and the review you have submitted. We will continue to improve our products and services so that we can continue to provide the best for every guest. We will welcome your next visit to Ndalem Kraton Hotel and we ensure that your next visit will be more memorable. Best regards, Ndalem Kraton Management.
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MH
Muhammad H.
10.0
/10
Reviewed 55 week(s) ago
The room is quite comfortable, only the water is small when taking a shower in the superior room
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1 people find it helpful
Accommodation's Reply
22 Aug 2024
Dear Our Value Guest, Mr./Mrs. Muhammad H. Warm greetings from Ndalem Kraton Hotel. Thank you for visiting Ndalem Kraton Hotel and for the review you have provided. We will continue to improve our products and services so that we can continue to provide the best for every guest. We will welcome your next visit to Ndalem Kraton Hotel and we ensure that your next visit will be more memorable. Best regards, Ndalem Kraton Management.
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R***k
Leisure
10.0
/10
Reviewed 62 week(s) ago
The place is clean and comfortable, not noisy
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Accommodation's Reply
27 Jun 2024
Dear Our Value Guest, Mr./Mrs. R*ke. Warm Greetings from Ndalem Kraton Hotel. Thank you for your visit to Ndalem Kraton Hotel and the review you have submitted. We will continue to improve our products and services so that we can continue to provide the best for every guest. We will welcome your next visit to Ndalem Kraton Hotel and we ensure that your next visit will be more memorable. Sincerely, Ndalem Kraton Management.
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RS
Rizky S.
Staycation
8.8
/10
Reviewed 66 week(s) ago
The hotel staff is friendly, the rooms are clean, the AC is cold and the smart TV has Netflix access.
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Accommodation's Reply
11 Jun 2024
Dear Our Value Guest, Mr./Mrs. Rizky S. Warm Greetings from Ndalem Kraton Hotel. Thank you for your visit to Ndalem Kraton Hotel and the review you have submitted. We will continue to improve our products and services so that we can continue to provide the best for every guest. We will welcome your next visit to Ndalem Kraton Hotel and we ensure that your next visit will be more memorable. Sincerely, Ndalem Kraton Management.
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Number of reviews per page
20
40
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