We had the family room and it was spacious with one main room with double bed and desk and separate bedroom with double bed. Was relatively clean with some dust under the beds. Modern shower/toilet rooms although quite small. Directly across the street from the train station, which was very convenient. Unfortunately, we were there on a Tuesday and the restaurant and wine bar is closed that day so we did not have opportunity to eat or drink.

Staff was very friendly and helpful Bed mattress was not good, it’s was more like a sleeper sofa mattress No elevator for those that have heavy luggage, but if you are lucky you can ask front desk to bring it up stairs Breakfast is very good with fresh food and bread

We found the room clean and comfortable although the heating/cooling unit in the room slightly noisy. An additional electric portable radiator was available in the room which maybe was there due to this issue. Staff very friendly and helpful. Using the railway station parking was only 7€ a day and only across the road so a better price than the on site price. The bar a great selection of wines as per the theme but also local beers and the normal selection of spirits.

Amazing hotel, excellent service, welcoming and professional staff, location few minutes walking to the center, rooms are wide and perfect, breakfast is excellent with all varieties ,i really recommend it very strongly for families and friends .

Nice hotel near the station, buzzing restaurant and bar and lots of wine. Breakfast was comprehensive and plentiful, staff lovely, parking in station across the road was inexpensive, town has multiple dining and drinking options and is only a short walk away.

Across the street from RR station. 15 minute walk to main Christmas markets, excellent staff. RR Station unmanned Sunday mornings, which was a hassle when my train got cancelled and i had to "wing it" to get to Brussels.

Liked the location. Dislikes included some lights not working in the room, person checking me out was clueless, absolutely no Wi-Fi signal in the room but was available in the hallway, different pieces of wall trim both in the hallway and room were hanging loose and shower barely worked. One of the worse hotels I have ever stayed at.

Great location, friendly staff.

First impression is ok. The room was very quiet. Though time shows its effects. For me as business person the breakfast was good or better, except for the timing (only as from 07:30).

Staff friendly and helpful. Room perfect. Lovely food from the restaurant.

The staff was great. The hotel was clean. The only downside, a small bathroom and no facecloth. But that seems to be a Dutch hotel thing. Stayed in 3 during my 2 week vacation.

We only stayed 3 nights but plan on returning next year for longer as the area and hotel are lovely. The hotel is clean and right opposite station. The breakfast was very nice. The one mark against it is that there is a lift, but we were told you need to get the key to use it? When my husband asked for the key on reception on our arrival, he was told the man helping us with our cases had it. A member of staff carried my case up on arrival and did not use the lift. We could not be bothered to get the mysterious key when we left, so we carried our cases down. We were going to a concert in Maastricht, along with many other people from the hotel, not travelling with us. I asked reception about return trains to Maastricht from Valkenburg Station opposite hotel and time of last train but the gentleman on reception was not able to provide any information other than where to get train tickets..............from an automatic machine on the platform. It would have helpful if the hotel printed a flyer explaining train times, especially when so man people were travelling to Maastricht for the concert from the hotel. I am sure we were not the only people to need that information. I do not want to give the impression that staff were not friendly, because they were but they did not seem to understand we needed information.

Hotel is good for short stay, I had a one person BR so cannot comment for regular rooms. Breakfast was very good!

a quite easy going & friendly people got upgraded to a spacious room with sauna & bathroom. food was very good (breakfast included) left very early in the morning- the staff got me small breakfast "to go" (unusual in the business) !

部屋は清潔でした、朝食もよかったです。室内のライトが暗すぎるので、洗面所のライトに頼りました。

Hier is een nette, eerlijke review: ★★★☆☆ De locatie van het hotel is prima en het personeel dat ons uiteindelijk hielp was vriendelijk. We verbleven hier met een groep en hadden vijf kamers en vijf parkeerplaatsen gereserveerd. Bij aankomst werden we echter geholpen door een dame die nauwelijks Engels sprak en geen Nederlands. Ze was erg onvriendelijk en snauwerig in haar communicatie. Ze bleef volhouden dat ze onze reservering, die via Hotels.com was gemaakt, niet kon vinden. Ook ontkende ze meerdere keren dat er een parkeerreservering voor onze vijf auto’s was, terwijl die wel degelijk was gemaakt. Dit zorgde voor een erg vervelende en onnodig stressvolle start van ons verblijf. Gelukkig nam een jongeman het vervolgens over. Hij stond ons netjes en vriendelijk te woord, vond de reservering direct en loste alles snel op. Complimenten aan hem voor de professionele manier waarop hij de situatie heeft afgehandeld. De kamers zijn aan de kleine kant en de schoonmaak kan beter. We zagen op meerdere plekken stofvlokken en de afwerking had netter gekund. De airconditioning werkte in onze kamer niet optimaal, al moet daarbij gezegd worden dat het tijdens ons verblijf extreem warm was. Al met al een prima hotel op een goede locatie, maar de eerste indruk werd helaas behoorlijk verpest door de onprofessionele ontvangst bij de receptie. Met een vriendelijkere en beter getrainde medewerker was onze ervaring een stuk positiever geweest.

Prettig ontvangen, schone kamers, net personeel

Voor de tweede keer het Wijnhotel bezocht, ditmaal iets groter balkon genomen. Prima kamer, lekkere wijntjes. Het weer viel wat tegen dus het buiten terras was dicht, maar binnen is het ook gezellig. Locatie is 10+, recht voor het station waar je in een zucht in Maastricht of Aken bent. Echt een aanrader, ook als je in Maastricht wilt verblijven waar de hotels veel duurder zijn.

De kamer was leuk ingericht naar een specifiek wijnthema. Ontbijt was heerlijk. Personeel was vriendelijk.

Grootte van kamer is prima. Maar er ontbreekt wel wat inderhoud aan de badkamer. Deur van douche mist eem dtrip waardoor deze erg lekt. Massagestralen dasrvan werkt de helft ook niet. En jammer dat de kamer 2 eenpersoonsbedden heeft. Met sauna en badkamer en suite zullen er alleen stelletjes gebruik van maken en dan is een kingsizebed geen overbodige luxe.