Great location in Gros. Staff were very friendly and helpful. Room was clean and comfortable.

Perfect position for walking into old town. Very friendly staff and room was spotless with all the normal facilities. No idea why it’s a one star.. perfect for a visit to San Sebastián

Excellent location, clean and attractive rooms and helpful staff who provided suggestions for our stay.

Great hotel, friendly staff, and everything was great

Great experience from everyone , thank you!!

Excellent proximity to the train station and the old town. Comfortable single room. Good communication prior to check in.

Lovely hotel in a great location for accessing both the old and new town. Staff were wonderful and gave great recommendations of where to go and places to eat!!

Quite, clean, the location is great, overall the staff was friendly.

Cute little hotel. Very clean and beds were comfy. Within walking distance to the bus station.

The hotel is in an excellent location- very easy to old town, the other parts of the centre and Gros. It was lovely walking to the beach in the morning for breakfast! The staff were very helpful and booked us taxis etc. The room was big, modern and clean, with a huge bed. The only improvement I would suggest is tea and coffee in the room (but it was still good to have it downstairs).

All amazing, the staff, the room. Great location. All you that you need for a great days in San Sebastián, in this place you can find on it.

Good location

Great room, great staff!

Great hotel in a great location. Staff were lovely.. only problem was as we were on the ground floor.. sleep interrupted by people arriving late at night as not great sound proofing. Great to have on tap coffeee and nice seating area at the front unfortunately cleaner set off alarm in morning which also effected sleep.. otherwise good place to stay for the price.

Clean room, staff, shops bearby

Great location. Helpful staff and very clean!

Large, comfortable and clean rooms, really helpful and friendly staff, and conveniently located across from Center/old town and near both beaches. What a gem of a hotel. Thanks for making our stay so comfortable and easy!

Great staff very helpfull… coffee and snacks on the house. Close to a rail road but we did not ear anything… location is awesome. 5-10’ away from the old town and beach.

Likes: proximity to bus station, old town, food. All within walking distance. Also walkable to a hiking trail. Check in process was very efficient all done online. Provided key code access and wifi details via WhatsApp. Host was very helpful with providing information of popular restaurants both in old town and gros area. Nice common area with coffee machine and snacks. Very relaxing to sit and do some work or for some quiet time. Dislikes: room was cozy but no natural light. Is a lot darker than shown in photos. Hence why the common area may be more comfortable. Also probably due to the old building, sound proofing was quite poor.

The public spaces and the staff were fantastic but the rooms are tiny. I read the reviews and saw this was a common comment but they are super small. Great stay with a great location with a 5 minute walk to the old town.