Overall Ratings & Reviews Selectum City Atasehir

Customer Service is not up to par. Not many employees speak English - in order to communicate basic needs. Furthermore, Hotel is very old and thus have dirty carpets in the rooms, that have never been cleaned.

Customer service can be much better for a 5 star hotel. Lacks attention to detail, staff offered to do certain things like; put our beds together, provide a wake up call and take our bags down - none of which was done. Didnt feel the check in experience was particularly nice or warm. Oh, and you need to pay a cash only deposit on check which isnt mentioned anywhere.

Worst customer service. The front desk ladies were so rude and unhelpful. I booked a nonsmoking room and they put me in one when I went asked them to change it they didn’t care and what they said is that all what we got. I had to leave

As above

Windows were dirty . Receptions were not professional.. bad attitude

Would really recommend this hotel and i would cone back again

Very nice hotel with polite staff and excellent food

Best hotel in Brighton

Diring my stay there was no hot water to shover, complained 6 times and then they done something. Also they charged me more money than other people when I complained I was told the hotel eas full thats vay they charge more

I have booked the hotel for 3 days and I had to vacate 2 days before due to change in my flight so requested them for refund and they agreed to refund to my credit card and Expedia team. After I left the hotel and after two days they have denied the refund to Expedia and to my credit card. So don’t believe these guys at reception or their management team. I have placed a request for wake up call and they forgot to wake up and I could have missed my flight. No one in the restaurant understands English and you have to really struggle to converse with them and I strongly suggest not to book at this hotel.

No hot water from time to time and power outage from time to time

first day they give us a room that had Dog pooh stain on the carpet, windows ware dirty that we could not see outside. We called the reception and inform them however they send room service to clean it , after they could not clean the pooh stain they changed our room to a better room but it was very cold. also we could not make local calls from the room which was very frustrating, the internet was slow, they looked the room on us and we could not get our luggage, they shut down wifi on the check out day at 12 pm.

Very reasonable my priced hotel away from the city. This is a business hotel so expect it to be busy, locality is pretty much industrial although there’s a shopping mall close by with places to eat. . Food & general service was very good. Parking underneath makes it ideal. About an hour away from Old City whether by train or car. Only real snag I had was emails to the hotel prior to my stay were only ever answered in Turkish.

عند وصولي للفندق وجدتة مذحم جداً ولم اجد غرفة وابلغوني انها سوف تمون جاهزة علي الساعه ٢ م وانا وصلت في الساعه ١١:٣٠ص للاسف لاتوجد عوازل للغرفة ولم امدد بالفندق لانه غير مريح بسبب السرير والمخدة

Great location ,very friendly people, Very clean and luxury

It’s well located, okay with food and great helpful staff.

Staff were amazing an attentive. Great for solo female travellers, safe, comfortable and luxurious with great value for money. 10/10

The property is really nice. Clean, relatively quiet, friendly staff

The best and professional employees. They are very passionate about their job as well as providing best service to their costumers. Very pleased by their professionalism and make sure to book this hotel again

Love it there