Overall Ratings & Reviews Hot Chipilin

Very nice and accommodating staff. The room and facilities were great and beautiful.

We enjoyed very much the convenient location of this property to the city center. We’re very grateful to Claudia for her assistance in helping us with local information and connecting us to local attractions and transport. She welcomed us with a smile and was a pleasure to be around.

Claudia was helpful. They have much difficulty with English, here. We needed our AC unit turned down because it was so cold, and they turned it off. We could never seem to explain we needed it turned back on, but at a more comfortable temperature. Be aware that if you stay here, you may have some communication issues that will effect your comfort. Breakfast was okay.

Wonderful! They let us stay an hour past check in and made the best breakfast’s.

Un poco de más opciones para el desayuno por lo demás bien gracias

Super friendly staff. Felt at home.

The most horrible experience ever. Not a single night table to put things like the phone and wallet , the main door do not open widely and also the door in the shower , the shower was absolutely baddd, but the worst part is that the bunk beds did not have safety fence so in few words no one can sleep on top of those bunk beds because they may fall and have a serious accident. Never go to that place.

Our room was in the basement so in the morning I couldn’t see the sunlight. Staff refused to let us store our bags there after check out while we waited for the next hotel check in— they said we would have to pay for an additional night to hold bags. Shared bathroom with no hot water in the sink. It was clean and breakfast was good but not worth the price.

During my recent stay in Antigua, I found the staff at Hot Chipilin to be exceptional. They were friendly and willing to go the extra mile. The room was clean, comfortable, and quiet. It was a welcome respite from the day’s activities. I would like to thank the staff for making my vacation such a pleasant one.

El hostal es muy sencillo, y la verdad me perdí en varias ocaciones para encontrarlo, y que tienen un restaurante con el mismo nombre. Trata de usar Google maps ya que Maps de Apple no funciona en esta locación. Yo elegí el basic room y a diferencia de lo que dice en la aplicación esta si incluye un baño privado dentro de la habitación y toallas de baño. Lo que no había y quizás no puse atención es aire acondicionado, solo tiene un pequeño ventilador pero no es suficiente, sobre todo en estos meses que hace mucho calor y a pesar de que por la noche el clima es mas fresco el cusrto se conserva caluroso porque solo tiene una pequeña ventana muy arriba. el lugar esta muy cercano a las calles principales por lo que ew facil encontrar todo tipo de negocios cerca

The listing is misleading. We booked a “standard” room and when we got there we were told we needed to share a bathroom (that is not “standard” when it comes to hotels), and the room was in a windowless basement. It was also dirty and smelly. . We could only be there long enough to book some place else. The lady at the front desk was unhelpful and did not even bat an eye when we informed we were leaving due to the poor conditions and it not being what we thought given their listing. Made us lose our money and spend twice for the same stay. Not recommended.

Great location. The room was quiet and the bed was good. I really enjoyed the breakfast. The staff were very friendly. The wifi was good. A very nice inner courtyard. Very good value.

This is a fantastic place to stay convenient to everything in Antigua. The only update would be to set quiet times as the common areas are small and it will be nice to have breakfast without having someone blasting their cell phone.

Justo lo necesario que pagas, excelente servicio al cliente. Ubicación perfecta

Great location, Great customer service, very small room. No ventilation, humidity around 80%, not too bad but not too good. Breakfast was very good.

This is the first time I ever stayed at a hostel and o was pleasantly surprised. Our room was down these metal stairs which was weird but awesome and private at the same time. Staff was excellent

The second level to see the volcanos. I was hoping to have a tv in the room.

Buena relación precio y calidad

Céntrico y accesible a todo, pero la reservación que hice no correspondía con la habitación que me daban, hice el reclamo y accedieron a cambiarme la habitación.

Muy agradable, cómodo y limpio