9.2
Exceptional
From 50 reviews
Cleanliness

10.0

Room Comfort

8.4

Service and Facilites

9.4

Traveler Reviews Mercer Plaza Sevilla 5 GL

Number of reviews per page
20
40
Top reviews
Antonio
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I would like to say that my wife and I are fortunate to travel a lot. That being said this place totally stands out as one of the most customer centric places i have ever stayed at. The level of attention given to us what outstanding, from Dayron mixing fabulous drinks to Christina serving us at the breakfast. Neil, Fernando and Ignacio at the concierge desk are just are a few more names. If you want to stay in a great place and feel like the staff cares about you, I strongly suggest you give the Mercer Plaza Sevilla 5 GL a visit. The rooms are nice, the place is clean and what makes the real difference is how committed they feel to making your stay great.
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Fernando
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Bien ubicado buenas instalaciones , medio flojo el servicio .
Paige McLean
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Location
Venkateshwara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The Customer Service was awesome here. Special thanks to Iguaco, Mark, and Gador for their services at the hotel.
MICHAEL
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent location, very kind and attentive staff, highly recommended hotel
YAVE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff were amazing. /The rooftop is lovely/ The location is excellent. Plenty of excellent restaurants around. Close to everything of the attractions.
Radhika
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We had the most incredible stay at the Mercer Plaza Sevilla. The property is amazingly well located, walking distance from everywhere, the staff were incredible, super helpful and providing the best service we have ever experienced in a hotel in Europe and the rooms are lovely. We stayed at the Mercer suite, a 2 floor apartment overlooking the central square, and it was an absolutely memorable stay. We hope to be back soon!
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Dawn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Perfect location for central Seville .. comfortable clean rooms. Would highly recommend. Fantastic staff and would stay there again for sure.
Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Occasionally you will find a hotel where the staff have the right attitude to guests, never overbearing, always welcoming and polite and always ready to interact with you when you want. Anticipating what you would like with a smile. The hotel is good but the staff make it better and when it comes to good quality hotels the world over it will always be the staff that elevate the experience. The staff here are exceptional and deserve praise.
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Mark
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very elegant property great staff and outstanding restaurant.
C Torrey
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Excellent stay. The staff were so accommodating and wonderful. Loved the amenities, especially the rooftop. The most incredible location for all the sights. Will back soon!
Verified traveler
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Amazing hotel, very central and easy walking distance to main attractions. Staff were very friendly and went out of their way to assist
Ahmed
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Fantastic Hotel, fantastic location on Plaza de España, I definitely recommended Friend and Family and it will be my go to accommodation next visit
Deepak
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

One of the best services ever....best reception...goes out of the way to get things done for you...
Andres
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff was really nice and helpful. Great location. The eoom was very comfortable. Definetly would recommend it.
Dorothy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

This gorgeous hotel is walkable to incredible sites and is in a perfect location. Staff was amazing. Room and the view were terrific. Only wish we could have stayed longer!
Sergio
icon-Leisure
Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Increíble ubicación y gente
Sonia
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The property is in a great location close to dining, shopping, walkable to many areas of interest.
Rob
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

This is a fantastic boutique hotel located in the centre of everything in Seville. Would stay here every time.
Meghan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Beautiful and considerate design. The rooms are small but feel luxurious. You couldn’t be in a better location and the staff couldn’t have been more hospitable. We wish we had known about the different pillow options ahead of time and the bed was quite stiff. The robe in our bathroom still said Nobu, which was a bit odd. One of the faucets did not work, no cold water, but it didn’t impact our stay.
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Number of reviews per page
20
40