Overall Ratings & Reviews ATLANTIC Hotel Heidelberg

Deborah was very helpful during breakfast buffet.

Good location and breakfast is amazing.

Great location and central with the train station. Very nice accommodations as well.

Impressed with the hotel. Will definitely stay again when I’m in the area.

Although the hotel was located next to the train station, the sound proofing was effective. Check-in was a bit odd since reception desk is not on the level of the main entrance (from street). In-room AC didn't seem functional, so we ended up with the window open - listening to the train station sounds anyway.

It was a bit dusty, like the room hasn't been used in a while. I also couldn't figure the thermostat, if there was one. Over all though, it was a pleasant stay.

Good experience

Room stifling hot, no thermostat. No shampoo or conditioner just a hair and bodywash in one. Sheets like sandpaper. Gym not open before 7am

I booked this property last minute due to a change of plans and I was impressed at the experience. I was quickly checked into my room. The hotel is very modern and clean. It is conveniently located next to the central train station.

TV had a Chromecast but its volume didn't go high enough to actually use it.

Next to Heidelberg HbF and it is easy to access there. The facility is new and clean !

Beautiful hotel! We were very surprised at how nice it is! The room was huge and even had a walk in closet. They provided lovely full bottles of shampoo, conditioner, body soap, lotion etc. I don’t usually like hotel products but these were delightful. They even had robes and slippers. The location is steps away from the train station which was very convenient for traveling by public transportation 100%. There wasn’t a balcony but there were doors that opened like a balcony with a safety wall. It let in lots of fresh air, you just couldn’t walk out. It was also very clean and fresh, beds are comfortable. I would absolutely recommend this hotel.

They allowed me to check in early, but housekeeping kept breaking into the room every hour or two to finish whatever they were doing. Overall very clean and comfortable.

All around good !

Everythig was okay except for the billing experience. They billed me before arrival for authorization, then billed me again at arrival for authorization, and then finally when checking out, billed me once more. This created a lot of confusion and worry for me that I would actually be charged twice or three times for the stay. Even though I paid for breakfast for all of the days I was there, they didn't have my name on the list and I had to go through the explanation each morning. The billing for breakfast is also weird, which might create problems later with reimbursement from my business. Finally, at checkout I was asked whether I had eaten a specific item from the minifridge, which I had not.

Hotelservice war gut. Zimmer waren modern und sauber. Frühstück allerdings mit 28€ nicht gerechtfertigt.

Alles super! Gutes Hotel

Hotel liegt direkt am Bahnhof. Die Altstadt ist ungefähr 2km zu Fuß entfernt. Wir vermissten Persönlichkeit und Flair in diesem Hotel. Es war alles okay, aber wir würden es nicht nochmal buchen.

Sehr schön, sehr sauber, sehr nettes Personal, aber für 4*S ist es einfach nicht gut genug mit zu wenig Initiative. Bademäntel erst auf Anfrage zu erhalten ist mäßig und ein Betttuch mit 2€ Münzen großem Loch unter dem Kissen müsste dem Team auffallen. Als Gast merkt man es leider zu spät.

Luftkonditioneringen i rummen fungerade mycket dåligt båda gånger vi bott på detta hotell