Tap didn’t work but friendly desk clerk

Friendly staff but very dated and was a tad dirty

Great

The reception team were really accommodating and kind to all of us. The rooms are very basic, but in a great location.

Room was disgusting! Very very dusty, dirty pillows, dirty spoon and cups, bath looked like a mechanic just washed in there, no heating, spoken to reception and the lady was very helpful, they shown us. Another room in same condition but the toilet was leaking. Asked for a refund and told 3-5 working days... That was last Sunday, week later still nothing! Hotels. Com not been helpful either no response! I'm not a fussy person but I've never seen anything like this place! Went to the next door hotel to a clean room with heating.

Nice hotel on the seafront, easy access to the beach and promenade. Staff very helpful and friendly; nice reception area with beach view and easy parking (booked in advance). Clean room, although no sea views, but only stayed one night and didn’t matter much. Will definitely book again.

The staff were amazing, very friendly and helpful. Parking was really good and right outside the front door. The location is great and within easy walking distance of town and the beaches. However, the hotel is very tired, the rooms need a complete revamp and more than a lick of paint. I’d stay here again, but I’d bear in mind that it’s definitely not a luxury hotel and you get what you pay for.

As usual

Great sea view, room a bit rough around the edges, staff was lovely

A nuce hotel is slightly dated

Staff member was rude , hotel wasnt very signposted , very outdated , lift very unsafe, toilet made loud noises all night , on a positive note for £30 would in an emergency stay again

The hotel is looking very sad and tired. There are stains and signs of damage pretty much everywhere you look and the entrance lobby smelt like a sewer for some reason. I was encouraged to leave my key in the drop box on the front desk but only once did the staff ask for any proof of who I was when I came to pick up the key later in the day, which didn't feel very secure. Parking outside the hotel is very limited and charged at £10 per day, which seems a bit steep in my opinion. The bed was absolutely knackered and there was a large gap under the door, which let in light from the hallway. All in all a very tired and sad state of affairs indeed. The staff were all very pleasant and friendly but the hotel itself is in dire need of some TLC.

No hair dry no shampoons . I had shower in small toilet so I left door open and smoking alarms was going on for very long time then for not knowing reason that alarm wakes me up again two times in my room at morning ( it was just above bed ) so very loud small rooms but clean and close to shops which is nice , lift only take you on u floors but u need walk dawn from floors

Had a lovely 2 night stay at The Beresford Hotel. My daughter and I shared a sea view twin room with ensuite. On arrival it looks quite run down and parking isnt great and is limited, however if you get a space they print a sign stating your name and reg number for £5 per night. This ensures you a parking space. We had an Assistance Dog and a retired Assistance Dog, who is now old and nothing was too much trouble and thevwere made to feel welcome, along with us. The beds were comfortable and the room was well equipped, personally the small table and chairs were brilliant for me as I like to write. The bathroom was clean and had all you needed. The seaview was amazing and the cost of thr room was fantastic. We will be returning again soon. Thank you.

Clean room, Great staff, accommodating all requests and smiling all time. Polite and friendly. Sadly the Hotel is very poor in terms of how is kept and maintained. The lining paper on walls or ceiling is peeling off, the mould on the shower glass, the furniture in general is rusty and old: the carpet, the ceiling lights everywhere are not properly attached and weirdly pending from the ceiling with spiders inside too. All colours are towards grey or brown, so not great atmosphere or mood. No bar present so we couldn't have a coffee or something else in the Hotel to drink. Again, the staff is great because are very helpful but for the price we paid (180£ and more), honestly, is not worth at all what we had, apart form the sea view. It's definitely not a 3 stars Hotel, I would rate it just as 1 star. The premier inn just beside on the same dates had a cost which was half the price we paid: if I knew it beforehand I would have booked there. I feel I have been frauded for the price I paid.

ok this is not the fault of the staff but more the fault of Expedia ..when we booked the hotel it was a last minute thing having already been badly let down by BOOKING .CON ..the hotel is very tired and worn rooms are very grubby and dated with stained carpets everywhere peeling paint etc .it was more on the lines of a DHSS HMO .. it was advertised as having a restaurant and bar ..NO it doesn't .the staff were as helpful as you possibly wish for and actually gave us the choice of 3 different rooms as we were there and really couldn't be bothered with trying to find anywhere else we settled for the best .the beds were extremely comfortable ( surprisingly ) and the view was terrific .we managed I think because we had so much trouble with booking .com we just accepted it .

Spider web in the room! Dirty carpets .. Worst part is the broken bed !!! The mattress just sags into the cot! Terrible !

This is not the hotel that Iv been to ,an going to for years it has changed hands Lift not working explanation was it has a blip an needs an engineer, workmen in doing work back an forth thro the hotel , expensive for a room an no other facility’s No heating in the hotel at all it was bad weather all doors open ,hotel cold no atmosphere just dead No entertainment no evening meals no drinks bar coffee tea only in your room this is not a hotel it is a B an B don’t be fooled by this hotel as it isn’t one

Room 47 Bedroom was disgraceful.Carpets were filthy. Kettle cable too short to reach from socket to table ,had to leave it on floor. Toilet water from cistern dipping constantly. No alcohol served in hotel .Also no pork allowed to be served for food. Check there is no dance events scheduled as we were not informed so noise till 3 am . Fire alarms went off twice in the night and once in the morning.

Really lovely staff