8.7
Very Good
From 203 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.7

Meal

8.6

Location

8.8

Service and Facilites

8.6

People often mention about Rosa Hostel
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Ambiance (11)
Staff Friendliness (10)
Surroundings (9)
Accessibility (9)
Wifi (9)
Hotel Area (9)
Room Space (8)
Bedroom (8)
Activity Option (7)
Check-in/out Time (7)
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Traveler Reviews Rosa Hostel

Number of reviews per page
20
40
Customer reviews
R***n
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
okay, good, complete, the hotel is clean, but a bit glaring from the light from outside during the day
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S***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
good but unfortunately the mattress is strange, not like before good but unfortunately the mattress is strange, not like before good but unfortunately the mattress is strange, not like before good but unfortunately the mattress is strange, not like before good but unfortunately the mattress is strange, not like before good but unfortunately the mattress is strange, not like before good but unfortunately the mattress is strange, not like before good but unfortunately the mattress is strange, not like before
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S***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Good minus climbing stairs, there is no elevator.
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C***l
icon-origin-TRAVELOKA
6.4
/10
Reviewed 11 week(s) ago
very noisy.. is it because it's cheap... the smell of cigarettes everywhere... the sound of people talking can be heard... not enough to rest.. maybe because it's cheap hehehehe...
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N***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
nice. and all friendly. like it
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Indah R.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 24 week(s) ago
The hotel is clean, fragrant, the staff is friendly😍
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1 people find it helpful
Accommodation's Reply
24 Mar 2025
Thank you very much for your positive comments. We are very happy to hear that you enjoyed your stay at our hotel. We will continue to strive to maintain cleanliness, comfort, and friendly service to provide the best experience for every guest. Hope to welcome you back again in the future. Rosa Hostel Management
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Satrio
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
There's no mistake, it's a cheap hotel that feels like a 5 star. Her sister is beautiful and diligent in watching her live stream.
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j***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
A very comfortable yet affordable place to stay in Lampung. Clean and simple. I believe its a new hostel. Hopefully they can maintain their quality of service.
2 people find it helpful
A***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 30 week(s) ago
can't watch Netflix have to pay for it yourself
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2 people find it helpful
A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
5.0
/10
Reviewed 36 week(s) ago
The staff was very unfriendly, not helpful at all. I ended up not staying.
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M***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
The place is great, comfortable, nice.
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1 people find it helpful
a***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
really cool, really recommended, the place is simple, just right for you to be alone, comfortable, you can do Netflix
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S***A
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 39 week(s) ago
Friendly stafs but no foods available.
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Accommodation's Reply
13 Nov 2024
Thank you for your feedback. We are glad to hear that you were satisfied with the friendliness of our staff. We apologize for the inconvenience caused by the unavailability of food during your stay. We will consider your feedback to improve our services in the future. We hope you continue to enjoy your stay with us, and we look forward to welcoming you back again in the future. Thank you, Rosa Hostel Management
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 39 week(s) ago
the only thing that's lacking is that the sheets are dirty, there is a blood-rich plaque as well, even though the deluxe one, everything else is ok, the lock is also strategic
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Accommodation's Reply
13 Nov 2024
Thank you for your feedback. We greatly appreciate your input. We apologize for the inconvenience you experienced regarding the bed linen. We will immediately check and ensure the cleanliness and quality of the linen we use. Glad to hear that you are satisfied with our location and overall service. We look forward to welcoming you back in the future with better service. Thank you, Rosa Hostel Management
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S***A
icon-origin-TRAVELOKA
8.4
/10
Reviewed 40 week(s) ago
The mattress sank in so I woke up with sore back muscles.
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2 people find it helpful
Accommodation's Reply
08 Nov 2024
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the mattress condition. We fully understand how this can disrupt your sleep, and we are truly sorry if this affected your stay. We will immediately check the mattress condition and make necessary improvements to prevent a similar incident from happening again. Your comfort is our top priority, and we will do our best to ensure our guests are always comfortable. Thank you, Rosa Hostel Management
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Rima N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 44 week(s) ago
It's a bit hot, the AC is not strong
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Accommodation's Reply
05 Nov 2024
Good afternoon Mrs. Rima, Thank you for your feedback. We apologize if the AC temperature does not feel optimal. We will immediately check and make sure your comfort is better maintained. We hope your visit remains enjoyable, and we will strive to improve the quality of our services. If there is anything else we can help you with, please do not hesitate to contact us. Thank you, Rosa Hostel Management
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S***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 46 week(s) ago
Although it is a hostel, the facilities are good, there is wifi, hot water, AC, dispenser. The hostel is new and clean, with spacious parking.
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Accommodation's Reply
09 Oct 2024
Thank you for your positive comments. It is great to hear that you enjoyed the facilities we offer. We strive to maintain cleanliness and comfort, and provide everything our guests need. We hope your next visit will be as pleasant.
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d***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 47 week(s) ago
The place is comfortable and clean, the staff is friendly 👌🏽.
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Accommodation's Reply
09 Oct 2024
Thank you very much for your compliments. We are very happy to hear that you are comfortable and satisfied with our services. Our team always tries to provide the best for our guests. Hope to welcome you back soon.
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A***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 50 week(s) ago
Great, improve the friendliness of the security staff when parking vehicles.
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2 people find it helpful
Accommodation's Reply
02 Sep 2024
Good Afternoon Sir/Madam, Thank you for your feedback. We are glad that you are satisfied with your experience at Rosa Hostel. We will immediately convey your feedback to our security team to ensure a more friendly and satisfying parking service in the future. Thank you for your attention and support. Do not hesitate to contact us if you have any suggestions or other needs. We are always ready to help. Thank you. Rosa Hostel Management.
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N***l
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 56 week(s) ago
The rooms are comfortable and clean, but unfortunately there is no lift access. So it's quite tiring if you carry a suitcase and have to go back and forth up and down the stairs.
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3 people find it helpful
Number of reviews per page
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40

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