I booked a suite with a jacuzzi and overall a great room, but the electronic shower panel kept getting stuck and had to be reset before use (electric plugs in the closet)

we booked with expedia and their email stated everyone in our travel group 7 adults had a 1 hour free spa experience, when we checked in the hotel said no we were not able to have this. l questioned this and showed them the email but they denied it, l feel they should have honoured this, we booked 4 rooms for 4 nights, not a pleasant check in welcome. Breakfast was very good and the hotel shuttle to the beachclub was very convenient.

Hotel moderno, habitaciónes comidas a 600 metros del centro histórico. La piscina y el gym son muy pequeños. La atención del personal es muy buena y con una sonrisa. Al momento del check el 5 de junio a las 11 am, la señorita que nos atendió fue super amabable, no así su compañero que estaba sentado a su lado en el front desk, que fue descortés. Pero fue la excepción. Alexandro por la noche super amable y atento también.

Very cool hotel and central. Clean room, good amenities and amazing breakfast. Highly recommend!

The location of the property is perfect. 100 away from the bridge connecting to the historic town of Galippoli. The hotel looks new, very nice interior design of the rooms, bathrooms as well as public areas. The staff at the reception as well F&B and housekeeping was very friendly and attentive. It’s good to stay in a non-big chain hotel especially in Italy.

Всё замечательно.понравилось всё.персонал на высоком уровне и все приветливые.расположение замечательное,в самом центре.завтрак замечательный.в комнате есть,всё что нужно.вот только брать деньги за парковку и ещё в низкий сезон - это уже слишком.кроме этого - жалоб нет.обязательно вернусь.

Really nice hotel in a very convenient location. Wonderful, pleasant, helpful staff ! Highly recommended. A+

Friendly staff, good location for centre. Room comfortable and clean but no view. Free parking on street close by.

Great location and hotel amenities.

Great location, hotel modern and clean. Service focused in all aspects. We had a suite and accessed the mini bar as we thought it was included, (there were no prices) so fair assumption. On checkout turns out the water and everything was chargeable... there is also no clothes dryer in the room (which is needed for wet clothes from the pool or beach).

We loved the spa facilities and the modern room. The cleaning crew did a great job in ensuring the room was clean. However , I didn’t like the smell of the cleaning chemicals in the room. Despite keeping the windows open, the smell still lingered for hours. The breakfast was adequate.

We stayed here for a weekend visit in southern Salento. The staff were wonderful, hospitable and truly helpful. For example, one sunny morning they took our breakfast up to the roof deck where where we enjoyed the delicious food and the gorgeous view of the Ionion sea. The hotel seems new and it shows in several ways. The shower in the room is like a warm tropical rainfall. The spa is lovely and has a hot tub, steam bath, and a dry sauna. We were delighed with our stay.

Absolutely amazing hotel!

Nice, new hotel, close to the old city. Great breakfast.

We stayed here for 3 nights while on holiday in Italy and absolutely loved it. Super convenient location to the old city and main strip of shopping/restaurants. The staff was truly so incredible - particularly one of the young gentleman at the front desk (for his name) and Adriana (might have gotten this wrong as well). Would happily stay here again on our next trip to Gallipoli!

Overall hotel is nice ! Shower and jaccuzi in suite are great. ! The pool on roof is very small . The staff is very young sometimes things said are not accurate . Quoted me one price for upgrade fee then 10 mins later said manager said it’s double the fee 100 plus euros a night … Overall stay was great !

Staff were amazing and incredibly helpful, they booked restaurants for us every night and arranged a trip to a beach club. The hotel is in the perfect location, 10 minute walk to the old town

This property is new with a spacious studio room. Adequate breakfast. Options for other food offerings were available but not all morning staff were offfering the service. Staff are polite and helpful overall though. Parking service was appreciated as was the concierge service for booking a beach day with transport, and some restaurant recommendations. The chairs in the room are uncomfortable with short backs. The windows need to be cleaned. The building itself is well appointed and pleasant. The rooftop pool is comfortable and service is attentive through what’s app.

Ficamos na suite e tivemos uma experiencia inclusa no Spa. Tudo muito bom. Café da manha excelente, funcionários muito prestativos.

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