Yello Hotel Harbour Bay

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Overall Ratings & Reviews Yello Hotel Harbour Bay

Traveloka (171)
Other sources (43)
9.3
Exceptional
From 171 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.3

Meal

9.0

Location

9.4

Service and Facilites

9.2

People often mention about Yello Hotel Harbour Bay
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Distance to City Center (15)
Staff Friendliness (14)
Ambiance (14)
Family Friendly (13)
Room Space (13)
Bedroom (13)
Hotel Area (13)
Surroundings (12)
Wifi (12)
Bathroom (11)
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Traveler Reviews Yello Hotel Harbour Bay

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Customer reviews
R***a
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Business
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10.0
/10
Reviewed 4 week(s) ago
The hotel staff is helpful and friendly. The view from the room is also really nice. Yesterday we had a view of the ocean.👍🏻
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1 people find it helpful
Accommodation's Reply
03 Oct 2026
Yello! Dear Valued Guest, Thank you for your kind review. We're delighted to hear that you had a great stay and enjoyed our ocean view room, as well as the helpful service from our staff! We sincerely look forward to welcoming you back on your next visit. Best Regards, Fanny O Tulandi General Manager YELLO Hotel Harbour Bay Batam
M***d
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Staff was wonderful, the room very clean.
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Accommodation's Reply
03 Oct 2026
Yello! Dear Valued Guest, Thank you for your kind review. We're delighted to hear that you found our staff wonderful and enjoyed a very clean room during your stay! We sincerely look forward to welcoming you back on your next visit. Best Regards, Fanny O Tulandi General Manager YELLO Hotel Harbour Bay Batam
L***k
icon-Leisure
Leisure
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10.0
/10
Reviewed 8 week(s) ago
Nice and cozy hotel in downtown Batam
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Accommodation's Reply
22 Sep 2026
Dear Valued Guest, Thank you for sharing your experience. We are delighted to hear that you found our hotel nice, cozy, and conveniently located in downtown Batam. It was a pleasure having you, and we look forward to hosting you again on your next trip. Best Regards, Fanny O Tulandi General Manager YELLO Hotel Harbour Bay Batam
SURYA D. S.
icon-Business
Business
icon-origin-TRAVELOKA
6.1
/10
Reviewed 18 week(s) ago
I booked 2 king size bed rooms, but 1 room became a twin bed room 517, with the hotel receptionist's commitment to combine the twin beds into a king size, in fact it was not carried out according to the commitment.
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Accommodation's Reply
01 Jul 2026
Dear Mr./Ms. Suriya D.S. Yellow! Thank you for taking the time to share your feedback regarding your stay at Yellow Harbour Bay Batam Hotel. We sincerely apologize for the inconvenience you experienced regarding the room type you received. We understand your disappointment that one of the rooms you booked did not meet your requirements, specifically a king-size bed, especially after our team promised to provide twin beds but this was not the case. This certainly does not reflect the standard of service we strive to provide to all our guests. We are deeply sorry that we were unable to fulfill our promise, causing inconvenience during your stay. We have forwarded your feedback to the front desk and housekeeping departments for evaluation, to ensure better and more consistent communication between departments, and to follow up on guest requests in the future. Thank you for your valuable feedback. We hope to welcome you back again and provide a better stay experience that meets your expectations. Sincerely, Fanny O'Tulandi, General Manager, Yellow Harbour Bay Batam Hotel
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A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Very satisfying service and not disappointing.
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Accommodation's Reply
01 Jul 2026
Dear Valued Guest, Yellow! Thank you so much for your positive review of Yellow Harbour Bay Batam Hotel. We are delighted to know that our services met your expectations and provided a pleasant stay. Guest satisfaction is our top priority, so comments like this are a great encouragement to our entire team to continue providing friendly and excellent service. Thank you again for your trust and support. We hope to welcome you back to Yellow Harbour Bay Batam Hotel soon for another memorable stay. Sincerely, Fanny O'Tulandi, General Manager, Yellow Harbour Bay Batam Hotel
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ronny k.
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Leisure
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9.4
/10
Reviewed 18 week(s) ago
Located in the harbor complex, there are many hotels and restaurants. If you want to catch a boat to Singapore or Johor, it's just a short walk away. The hotel is small but comfortable and clean, but it lacks a swimming pool or gym.
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Accommodation's Reply
01 Jul 2026
Dear Ronnie, Yellow! Thank you for taking the time to share your experience at Yellow Harbour Bay Batam Hotel. We are delighted to hear that you appreciated our hotel's excellent location in the Harbour Bay area, offering easy access to the Harbour Bay Ferry Terminal, a wide variety of restaurants, and convenience for guests traveling to Singapore or Johor. We also appreciate your appreciation for the comfort and cleanliness of our hotel. Furthermore, we thank you for your feedback regarding the swimming pool and fitness center. We understand that these facilities can enhance your stay, and while they are not yet available, we will take your suggestions into consideration for future development. Thank you for your continued support and trust in Yellow Harbour Bay Batam Hotel. We look forward to welcoming you back for another comfortable stay on your next visit. Sincerely, Fanny O'Tulandi, General Manager, Yellow Harbour Bay Batam Hotel
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F***o
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10.0
/10
Reviewed 22 week(s) ago
Friendly staff, clean rooms, varied food.
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Accommodation's Reply
09 Jun 2026
Dear Valued Guest, Yellow! Thank you for taking the time to write a review about your stay at Yellow Harbour Bay Batam. We are delighted to hear that you were impressed with the friendliness of our staff, the cleanliness of your rooms, and the variety of food we served. Such positive feedback encourages our entire team to strive to provide the best service to all our guests. We hope to welcome you back on your next stay and provide you with a similarly memorable experience. Sincerely, Fanny O'Tulandi, General Manager, Yellow Harbour Bay Batam
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D***n
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8.5
/10
Reviewed 26 week(s) ago
Clean rooms, very varied breakfast.
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Accommodation's Reply
28 May 2026
Dear Valued Guest, Yellow! Thank you for taking the time to write such a positive review. We are delighted to hear that you were impressed with the cleanliness of your room and the varied breakfast options we offered. Your satisfaction and comfort are always our top priority. We hope to welcome you back to Yellow Harbour Bay Batam again for another memorable stay. Sincerely, Fanny O'Tulandi, General Manager, Yellow Harbour Bay Batam
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Verified Traveler
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10.0
/10
Reviewed 37 week(s) ago
There are beautiful sea views and jogging tracks.
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Accommodation's Reply
20 Feb 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that you enjoyed the beautiful ocean views and the jogging track around the hotel. Our location is designed to provide a comfortable atmosphere for guests, whether they are relaxing or exercising during their stay. We hope this experience enhanced your enjoyment of your stay with us. We look forward to welcoming you back to Yellow Harbour Bay Batam again. Sincerely, Fanny Tulandi, General Manager, Yellow Harbour Bay Batam
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W***u
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Transit
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9.7
/10
Reviewed 42 week(s) ago
The hotel facilities are relatively new, and cleanliness is well maintained.
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1 people find it helpful
Accommodation's Reply
20 Feb 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that you found our hotel facilities to be relatively new and well-maintained. We are committed to maintaining high standards of quality and cleanliness for the comfort of all our guests. Your compliments motivate our entire team to continue striving to provide the best possible service. We hope to welcome you back to Yellow Harbour Bay Batam in the near future. Sincerely, Fanny Tulandi, General Manager, Yellow Harbour Bay Batam
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D***y
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9.4
/10
Reviewed 44 week(s) ago
Good to stay and spend your holiday here
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Accommodation's Reply
20 Feb 2026
Dear Valued Guest, Thank you for your kind words. We’re delighted to know that you had a good stay and enjoyed spending your holiday with us. It’s always our goal to create a comfortable and enjoyable atmosphere where our guests can truly relax and make the most of their time. We truly appreciate your support and look forward to welcoming you back to Yello Hotel Harbour Bay Batam for another memorable holiday. Warm regards, Fanny Tulandi General Manager Yello Hotel Harbour Bay Batam
K***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 46 week(s) ago
Near to Ferry Terminal and convenient location. Thank you!
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Accommodation's Reply
20 Feb 2026
Dear Valued Guest, Thank you for your kind review. We’re glad to know you enjoyed our convenient location, especially being close to the Harbour Bay Ferry Terminal. Our strategic location is indeed one of the highlights that helps make our guests’ trips easier and more efficient. We truly appreciate your feedback and look forward to welcoming you back to Yello Hotel Harbour Bay Batam on your next visit. Warm regards, Fanny Tulandi General Manager Yello Hotel Harbour Bay Batam
K***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 46 week(s) ago
Easy check-in & great hospitality, thank you!
1 people find it helpful
Accommodation's Reply
20 Feb 2026
Dear Valued Guest, Thank you for your lovely review. We’re delighted to hear that you experienced an easy check-in process and enjoyed our hospitality. Creating a smooth arrival experience and delivering warm, attentive service are always our priorities, so your kind words truly mean a lot to our team. We look forward to welcoming you back to Yello Hotel Harbour Bay Batam for another pleasant stay. Warm regards, Fanny Tulandi General Manager Yello Hotel Harbour Bay Batam
MICHELLE A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 46 week(s) ago
Everything was good, but on the first day I stayed, it seemed like the bed wasn't clean or something, I had itching all over my body all night, but after I asked for help changing the sheets, the next day it was fine.
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Accommodation's Reply
20 Feb 2026
Dear Michelle, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your overall stay. However, we apologize for the inconvenience you experienced on your first night due to the uncomfortable and itchy bed, which certainly did not meet our high standards of cleanliness. Thank you for informing our team immediately so that we could change the linens and make you feel comfortable the following night. We have forwarded your feedback to the housekeeping team for evaluation and future quality improvement. We hope to welcome you back again and provide you with an even more comfortable and memorable stay. Sincerely, Fanny Tulandi, General Manager, Yellow Harbour Bay Hotel, Batam
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a***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 49 week(s) ago
Our crew is very happy to stay at Yello Hotel Batam, always stay here every time we go to Batam.
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Accommodation's Reply
20 Nov 2025
Dear Yello! Thank you for taking the time to write a review and rate us on Traveloka. It is a very valuable thank you. Thank you again and we hope to welcome you back again. Be Cool & Stay Yello! M. T akbar - General Manager
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N***4
icon-origin-TRAVELOKA
9.7
/10
Reviewed 50 week(s) ago
Nice hotel and good facilities
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Accommodation's Reply
12 Nov 2025
Dear Yello! Thank you for taking the time to write a review and rate us on Traveloka. It is a very valuable thank you. Thank you again and we hope to welcome you back again. Be Cool & Stay Yello! M. T akbar - General Manager
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S***a
icon-Leisure
Leisure
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8.8
/10
Reviewed 52 week(s) ago
The hotel location is very strategic, hotel facilities are OK, service is also OK.
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Accommodation's Reply
03 Nov 2025
Dear Yello! Thank you for taking the time to write a review and rate us on Traveloka. It is a very valuable thank you. Thank you again and we hope to welcome you back again. Be Cool & Stay Yello! M. T akbar - General Manager
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F***a
icon-Business
Business
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9.7
/10
Reviewed 52 week(s) ago
If I may suggest adding more variety to the food menu Great offer👍👍👍👍👍
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Accommodation's Reply
01 Nov 2025
Dear Yello! Thank you for taking the time to write a review and rate us on Traveloka. It is a very valuable thank you. Thank you again and we hope to welcome you back again. Be Cool & Stay Yello! M. T akbar - General Manager
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A***p
icon-Business
Business
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10.0
/10
Reviewed 53 week(s) ago
good, suitable for business trips and holidays as well as entertainment.
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Accommodation's Reply
01 Nov 2025
Dear customer, Thank you for taking the time to write a review and rate Traveloka. We are honored to have you as our guest. Thank you again for your support and we look forward to welcoming you back. Stay healthy and best regards, General Manager M. Takbar
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R***a
icon-Business
Business
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8.5
/10
Reviewed 53 week(s) ago
Always stay here, easy access to everywhere.
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Accommodation's Reply
22 Oct 2025
Dear Yello! Thank you for taking the time to write a review and rate us on Traveloka. It is a very valuable thank you. Thank you again and we hope to welcome you back again. Be Cool & Stay Yello! M. T akbar - General Manager
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Number of reviews per page
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