Jenna's River Bed & Breakfast

Explore Jenna's River Bed & Breakfast
9.4
Exceptional
From 448 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.6

Traveler Reviews Jenna's River Bed & Breakfast

Number of reviews per page
20
40
Top reviews
Lee
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

⭐⭐⭐⭐⭐ Our stay at Jenna’s Bed & Breakfast was one of the highlights of our trip to Lake Atitlán. From the moment we arrived, The staff made us feel incredibly welcome with their genuine kindness and hospitality. They went above and beyond to ensure we were comfortable and had everything we needed, and they were always happy to share helpful local recommendations (Lino the tuctuc driver) The property was spotless, peaceful, and beautifully maintained, with breathtaking views of the lake and surrounding volcanoes. Waking up each morning to such a stunning setting was unforgettable. Breakfast was absolutely delicious—fresh, homemade, and prepared with care. It was the perfect way to start each day before exploring the area. If you’re looking for a relaxing, comfortable, and authentic place to stay at Lake Atitlán, Jenna’s Bed & Breakfast is an outstanding choice. We left feeling like guests who had become friends, and we can’t wait to return. Highly recommended!
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Dan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were amazing! Wonderful views and superb food at the restaurant.
Maritza
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Me gustó todo muy bonita vista muy buena atención!!
Neil
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A really beautiful property with a great view of the lake and the volcano. Reasonably priced.
OLAF
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

the food was great
Briana
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful views
Ami
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I loved this place with an amazing view. The staff was super friendly and helpful. They offered to pack up our breakfast as we were leaving before breakfast was served.
marie
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Wish the spa had more extended hours
Marvin
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff and food were amazing. Thank you for everything.
Jaleah
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

It was clean and so cute. Keep in mind, it’s a yurt, not a sandals resort. There is no elevator; you’ll be climbing up and down dozens of stairs. It kind of felt like glamping with concierge. This was a positive for me, but it’s good to be realistic about what kind of experience you’ll have. There are bugs, you will probably find them in the bathroom. Not from a lack of hygiene, you’re staying in the middle of the forest. I used shower shoes. The staff is amazing. The rooms are cleaned every day, the bartenders are awesome, and the included chapin breakfast is really good. They have a pool, and there is an incredible view of the lake from your patio. You can also WhatsApp the staff at any time and they will assist you (extra attention to your room, restaurant resy, shuttle set-up, etc). I enjoyed my stay, I would stay here again.
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David
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This place is located in one of the best mountain areas, and having such beautiful views made my wife and me very happy with everything we saw. Jenna’s River Bed & Breakfast was spectacular, and the staff were incredibly special and welcoming. They are truly amazing. I recommend this hotel 100%. And the breakfast super good.
kathryn
icon-with Partner
with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This property is beautiful however we felt like it was maybe too much for the owners to maintain as the pool was dirty and looked a bit more run down than pics show. The biggest concern we encountered was that you are locked into the property. There is just one gate you can get in and out of and you have to get staff to open it for you. The issue that happened to us is after 8pm to 8am the staff leaves and only 1 security guard remains on site. The morning we wanted to leave early to catch a boat at 630am we went to leave but none was there, the security guard, who knew we were planning on heading out early, was sent home in the middle of the night due to an emergency and the phone number for the staff we were told to call if needed just rang with no answer. Finally we had to climb over the fence to get out. After sharing our concerns with their manager we were credited some back but then yelled at and scolded that they felt we were not nice by complaining. I've never been treated like that ever either traveling or back home in USA. They also promised to decorate our room as I wanted to suprise my partner for our anniversary but they did not do that either and did decorate for our dinner the next night after I had to remind them. There are so many beautiful places to stay in that area that I would NOT come back to jennas or recommend to anyone based on the level of service they demonstrated. Mistakes happen of course but apologies and showing they value your business 💯
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NERY
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Tuvimos la mala suerte de bajar y subir muchas escaleras, somoa personas mayores. Una botellita de agua como complemento. La comida sabrosa y la limpieza impecable
Juan Becerra
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Me gustó su tranquilidad y panorama muy tranquilo
Ximena
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Everyone was very lovely.
Edvin
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff was helpful and amenities decent, but there is construction noise next door and on the road.
Ana
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nuestra estadia en Jenna's fue excelente, fuimos bien recibidos y acomodados desde un inicio. El desayuno requisimo y fresco, la cena en restaurante Sirio deliciosa y el bar muy bien manejado por Alejandra y Fernando. El lugar es apacible, y el personal es muy amable listos para hacer recomendaciones que mejoran la experiencia.
Manish
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great location overlooking Lake Atitlan! Staff was very helpful and friendly. Food and drinks were too notch! Would highly recommend this place!
Gisannette
icon-
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Stayed at Jenna's and let me tell you... amazing! Incredible experience. The staff was amazing, professional, friendly, respectful and attentive! They were the best part of my stayed... great bartender Alejandra is known in the whole town, Fernando worked the bar and restaurant and he was amazimg too, the food was delicious (THEY MAKE EVERYTHING FROM SCRATCH INCLUDING KETCHUP AND SYRUP FROM SCRATCH). Location was stunning, this view is incredible! The rooms are cozy besides the bugs (I am scary lol, plus the place its up at the mountains) they are no complaints, but I feel like maybe a little bathroom upgrade would do the place good. I recommend!
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Sonny
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Awesome
Number of reviews per page
20
40

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