7.2
Pleasant
From 145 reviews
Cleanliness

7.4

Room Comfort

7.6

Service and Facilites

8.0

Traveler Reviews Caribbean Inn

Number of reviews per page
20
40
Top reviews
Jessica
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing staff! They are super helpful and responsive. Hotel is located at a great location. Access to food and the local market that you can walk to and get fresh fruits.
Debbie - Ann
icon-with Partner
with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Stayed for 8 days and honestly I was disappointed especially the price for there isn’t worth it also when we arrived they said they was cleaning the room when they finished they told us the room was ready when we went to the room the floor had a lot of sand on the floor flies as well their complimentary breakfast was awful it’s either bread and eggs or pancakes and sausages. The bathroom had a very nasty scent I honestly visited on a business trip and trust me I couldn’t have waited for my time to come to leave this place I would never recommend anyone to stay there.
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Jai
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

after checking in. I was put into a room that was still dirty after telling a housekeeper that was right outside . I was transferred to another room but it was not up-to-date. The toilet seat was falling apart I had to screw the seat back in place myself also the room entry door was not well maintained it had a broken piece of marble tile on the floor as you enter the room not safe. I ask the staff member who came to apologise if he can put me into the initial room that I was given first after it has been cleaned I can wait because I still has a few hours until I pick my wife up from the airport. I was told there’s no cleaner available. I spent a total of 4 days and not one day any housekeeper came to at least ask if we needed a change of towels besides one came banging on the door asking us if we had a car park outside. The front desk staff was very nice overall.
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Faizul
icon-Family
Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This was the newer building across the street, but it is not properly built. The elevator was leaking, we had blackout several times. The water pressure was low and on two of the days, we could not shower because the water was completely off. Because of the rain, the entrance to the hotel was very muddy. We requested for someone to come to our room to fix a broken toilet seat. We stayed for five nights and no one came. Overall, it was not comfortable for my family and I.
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Dev
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was clean. AC was good in the room Breakfast was very good. Staff was friendly. Thanks to Anisa who helped us at Breakfast. She always had a smile. Malissa and Alvin were very pleasant throughout the booking and check-in process. All in all a very pleasant experience. Recommend Caribbean Inn.
Hemawatti
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Overall great
Anita
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good breakfast, Ac works well
nerissa
icon-
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean rooms however a little maintenance can be done.
Sooroejanee
icon-with Children
with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Yes
Derrick
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very nice
Girjanand
icon-Family
Family
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

AC was excellent. TV access was terrible - no TV for aver 3 days and no attempt to rectify. No instructions to access the safe, again no attempt to rectify. However, overall the staff was mostly very helpful.
Oscar
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Yes
Matt
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This was an unbelievable experience and I gave them all day to fix the issue and absolutely nothing was done to resolve. First TV didn’t work, front desk said it would be fixed tomorrow, nothing happened. I then asked front person today and she said oh all he had to was switch cables. I didn’t look at shower until morning absolutely discusting. No shower handle, black mold everywhere, 2 holes in shower wall with mold, then I looked more closely holes and mold behind door in bathroom and mold on towels. It was a holiday so I’d been waiting all day for cab so I asked from desk if she went and looked at room she said no three times and laughed. Asked for a refund of something and was said no it’s a holiday. Stay away from this place!
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Randhir
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Every thing and every one
Khemraj
icon-with Partner
with Partner
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Rooms need upgrading. Not worth what is being charged for. Toilet overflowing. Bath tub had mould. Safe stuck and could not open. Requested new bath towel but no one provided. Reports go unheaded and could not find manager to discuss.
Motie
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Front desk staff show lack of knowledge. I didn't get the room I reserved.
SHARON
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

We arrived in the middle of the night, check in was smooth as was check out the next morning. The room was clean and bed was comfortable. Will stay again.
Sharmela
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The room was filty the shower and tap no water very poor condatuon lightig very poor
Jeetindra
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Clean and very courteous and friendly.
erick
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Staff was amazing, nice and helpful. But looks like they lack the right Management. The rooms are nice but some of the lay out was bad. Lightning in wrong area of room. Bad blind placements. Rooms didnt get clean daily.
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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