Powder Mountain Lodge

Explore Powder Mountain Lodge
6.8
Pleasant
From 422 reviews
Cleanliness

7.0

Room Comfort

6.6

Location

7.8

Service and Facilites

8.0

Traveler Reviews Powder Mountain Lodge

Number of reviews per page
20
40
Top reviews
Milan
icon-
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff was great but the property and customers deserve much better cleaning.
Terry
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Old, old, old. Shower curtain could not be closed. Tv didn’t work. Only one coffee pod with two people in the room. Awful pillows
Teresa
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

the manger was great, he has a small dog that was the sweetest thing. Very friendly guy.will stay again
Whitney
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Property is at a good location, however it does require some up keeping and renovations. The bathroom was not that clean, empty toilet paper roll under the sink. The bathroom fan was dirty, cracked tile floors.
Ty
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room 217. The mini fridge even plugged in was not working. Cannot store food. The screen was broken along the edges. Room was clean. Needs to be updated. Did not use the pool, just came to sleep. Staff were polite when present.
Connie
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Had a great stay.
Serhii
icon-with Children
with Children
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was very dirty and the cleanliness standards were unacceptable. I had a disappointing experience and will not return to this hotel!
Tetiana
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was cozy, and the staff were friendly.
Danalee
icon-with Children
with Children
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were kind and made sure I was able to access my room after hours. The back door is open 24/7 so anyone can access the property and come right to your door, similar to a motel. The sheets and towels were clean, and NO bedbugs - I checked. The room itself is old and dated. The room seemed dirty, especially the bathroom but I couldn’t tell if it was just stained or dirty. The shower curtain was stained, the curtains were faded in areas but perhaps from heater below. Door was not super secure.
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Sukritta
icon-with Friends
with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean simple room and staff is very helpful
Tanis
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10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hotel was well located but could use some cleaning. The stairs are a bit sketchy
Carol
icon-with Children
with Children
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The place is an older motel. The Hot tub has not been working for a few months now but is still being promoted as working which is misleading. The fridge was musty, the microwave the same, the coffee machine & hot water kettle didn’t work either. The shower curtain was torn & worn from wear at the bottom. The outdoor pool dusty due to the fact that it was outdoor & the wind carried debris into it. The pool table was not open & the pantry was not stocked. The staff were excellent & pleasant to deal with but the amenities were seriously lacking.
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Michael
icon-Business
Business
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This was by far the worst hotel experience I have ever had. The moment we walked into the room, we were hit with a terrible smell that made it obvious the room had not been properly cleaned or maintained. The entire room felt dirty, run-down, and neglected. The bed wasn't even made properly, which immediately made us question whether the linens had been changed at all. There were visible signs of poor housekeeping throughout the room, and the overall condition was unacceptable. The hotel itself was in just as bad of shape as the room. Everything felt worn out, dirty, and poorly cared for. We had booked this hotel expecting a clean and comfortable place to stay, but what we found was completely different. The condition of the property was so bad that we did not feel comfortable spending even a single night there. We ended up cancelling our stay and paying for another hotel because there was no way we were going to sleep in those conditions. I am not someone who normally leaves negative reviews, but people deserve to know what they are paying for. Basic cleanliness should be the minimum standard for any hotel, and this property failed miserably. It was shocking that rooms in this condition were being rented out to guests. Save yourself the disappointment, frustration, and wasted money and book somewhere else.
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richard
icon-
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The clerk was very helpful. Outdoor pool was working. Toilet was extremely lose the screws needed a good tighten. The facility needs a renovation.
Samantha
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Extremely rude staff. The property is filthy and the rooms are even worse. DO NOT STAY HERE! This hotel needs to be condemned.
Lindsey
icon-with Children
with Children
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Our sheets had crumbs in them, mold in the bathroom, stains on the floors, the room had no heat. The hot tub and pool were both under maintenance.
Robert
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

A sense of staff
James
icon-
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I booked this room for an employee who was working out of town. The pictures he sent me show a very dirty, poorly maintained room and grounds. The photos you have on your website are not an accurate depiction of what condition this building is in. It has been removed from my list of places to have our employees stay.
Joannes
6.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

The room was not very clean and needs maintenance/complete renovation. Looks the whole complex needs a renovation/upgrade. The cost for the room, considering what was offered, was much too high.
David
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Good value.
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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