5.6
Fair
From 374 reviews
Cleanliness

5.8

Room Comfort

6.0

Location

5.0

Service and Facilites

6.6

Traveler Reviews Norfolk Motel

Number of reviews per page
20
40
Top reviews
David
icon-
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The motel is very outdated. The room smelled of heavy smoke. It was a non smoking room. Had to ask for towels both days I was there. No service in the room for the next day. The shower spay was awful with no adjustments. The room needs a complete over haul. It was a last minute booking, I will look elsewhere the next time.
Daniela
icon-with Pet
with Pet
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was a cold night. The heating didn’t work very well and the room was very cold. The mattress was good, but the pillows were not comfortable. The room was clean, parking right in front of the room. It was quite and check in was good. I arrived late, but they have service after 8pm I just needed to call. They also offer soda and chips for an extra charge (just at reception). Pet friendly
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Charlotte
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great staff, great price.
jeff
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Good enuf
Alex
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

I found the place to be run down and way over priced.. i paid 206$ for 2 nights and i regret it. I probably could have and i definitely should have went somewhere else. I was looking for a cheap place to stay for a couple nights but after i booked the reservation and got there i found out i could have stayed at a way nicer place just down the rd for 30$ more.. it was not clean something fell down and rolled under the bed and when i went to grab it there was a big sticky spot from where something was spilled and was never cleaned the tv did not work and you could hear everything going on in the rooms besides us. This place should be alot cheaper for the quality of the rooms compared to other motel/hotels. It is not worth 103$ a nights it was only worth half thay in my opinion if i could get a refund i would take it. If mu car would've been fixed i would of went somewhere else but i had to wait to get it fixed and unfortunately had to stay there... it was a -5 star motel horrible dirty run down and way over priced do jot stay there it is not worth the price
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Mushimbi kalenga
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

The room was clean and tidy
MICHAELANGELO
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

C’était très tranquille
Simranjit
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Clean well nd tidy
Chelsea
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

We did not see any evidence of bugs of any kind - like we had read in reviews. The young fellow at the reception area was friendly, welcoming and truly hard working and cares that all guests have a good experience with the hotel. It's old, dated, and furniture is a mish Mash - but you can see renovations and updates are underway. I would stay again.
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James
2.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

You get what you pay for. So so dirty... the fella at the front desk was very nice. Room was gross, mould on bathroom ceiling walls filthy stained sheets and NO SMOKE ALARM... most of the tenants appear to be permanent... just saying.
Carla
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Very quick check in, easy access to the walking bridge, all that we needed for a quick nights stay. Renovating … and doing a great job of it!
Natalie
2.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Not great, kinda scary how the top lock was broken off so I couldn't lock it.
Abderrahmen
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Good motel nice peoples
Laura
icon-with Partner
with Partner
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

It was all right I mean you get what you pay for. I’m a little pissed off that I paid a portion to Expedia that wasn’t taken off my bill at the accommodations. It was only $32 and some change but why was I charged the full amount when I got to the motel. Clear instructions would be great. The smoke detector went off when my husband went to have a shower and there wasn’t a reason for that. Full-size towels would be nice and there was a bit of like a chemical smell. I understand that might be from cleaning, but it was a lot overall though it was average at best not bad, but not amazing.
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tina
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

If you want to have a comfortable bed o stay, here is a good choice.
John
icon-Leisure
Leisure
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

I liked that a room was available but I was confused about the check in. I paid our credit card bill when I booked the room and was then told that I was going to be charged the amount on check in. If that is standard, perhaps you should ensure that this is included on the booking page. The external appearance of the motel was very rundown, especially in the back. Sheets and towels were not changed during my stay. That being said, I would stay here again for a night or two because of the price and location.
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Ryan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

I stayed here for one night but I wouldn’t stay again, it was very dated and that isn’t really a problem, it was ok for cleanliness (it was vacuumed but corners and ledges covered in dirt) but the big issues were with the room itself. The bed was very uncomfortable, the bed side lamp was unplugged, realized this was because it didn’t seem to have an on/off switch, there was no TV available (although the office said this was a Rogers service outage so may not be the motels issue), the shower desperately needs a new shower head, the bathroom door doesn’t latch closed.
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Beatris
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Absolutely disgusting. Never again. I know you get what you pay for. But don’t do it lol trust me.
Gordon
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

The property is under construction
Katia
icon-Leisure
Leisure
6.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The check-in was straightforward and customer service was satisfactory. The room itself was clean but outdated and in need of repairs. The bathroom floor was cracked and seemed like it was sinking where the toilet was. The motel is on the freeway so you could hear cars passing by. Luckily it's not a very busy road.
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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