Very clean and staff very polite

I stayed in CDMX, Valladolid, and Cancún during my trip, and this was my favorite stay. The bed was extremely comfortable—I had some of my best sleep, which you’ll definitely need after long days of cenote hopping and visiting Chichén Itzá. The staff were excellent—very kind, attentive, and made the stay more pleasant overall. Parking felt very secure. Renting a motorbike is a great option if you’re planning to visit Chichén Itzá and nearby cenotes, as it gives you more flexibility to explore the area. The air conditioning worked perfectly—in fact, it got so cold I had to turn it down. I stayed for three nights and honestly wish I could have stayed longer. It was a great experience overall.

Clean rooms

A very cute traditional Mexican furniture hotel. Well located and walking distance from the center of town and Cathedral. Very clean and the staff was very nice. The only thing I can mention is that the hinges of the toilet seat were rusty and the seat was broken. Otherwise it was great for the price.

Unfortunately, our stay at this hotel was a disappointing experience. The first room we were given had two windows facing a business in the back, and there was constant noise throughout the day and night. We asked to switch rooms, and while the staff was accommodating, the second room had a large glass door that opened directly to the street, which still made it very noisy, especially at night and early in the morning. I’m giving a few stars because the staff did try to assist us, but there were several issues. We arrived 15 minutes before check-in but we were told we had to wait until exactly 3 PM to pay and access our room. Parking wasn’t available until 5 PM, so we had to return later just to park the car. Strangely, when we checked out in the morning, the front desk simply told us to open the gate ourselves to leave. Lastly, the room conditions were not great, the sheets were dirty, the beds were uncomfortable, the toilet seat was loose, and the bathroom light wasn’t working properly. Overall, it was not the experience we expected.

Bonito, conveniente y tranquilo. Una súper opción en relación calidad-precio.

Very nice finding, small boutique hotel. Perfect location. I love our room with 3 beds.

The staff were very friendly. Nice clean room, with hot water.Enjoyed a tv show in English at the end of the day.We stayed one night. Would have liked to stay longer.

Place was SUPER clean, the room was spacious and had everything we needed. The check-in and check-out staff was friendly and efficient. It would have been even better if they had provided enough towels to match the amount of guests staying (we had 6 guests, they gave us 3 towels). Thankfully we brought our own towels with us. Definitely recommend!!!

Everything was good

Staffs are nice, air conditioning good, except the blanket is too thin or it's a large white cloth

I was expecting more. The pictures are not what they show

Super simple hotel but had great bathrooms. Can be loud at night if you are an early sleeper

We were only really there to sleep but stay was good...hot water, super clean, filtered water in a glass that they refill which I appreciate rather than wasting plastic bottles, AC worked well, free parking in their private parking lot, central square is only a few minute walk away. Only thing that was annoying is the confirmation says you must contact them at least 72 hours before to confirm check in instructions - I messaged through hotels.com over a week before and then again 2 days before and they never responded. However, check in was easy, there was reception when we arrived around 630 at night and no issues.

Beautiful room that was clean. Great location too.

It was a very clean place

Liked it a lot

Very pleasant, clean, comfortable, centrally located. I will definitely come back the next time I’m in The area.

Warm welcome, lovely large clean room, close to square & near to bus station. We would definitely recommend to stay here. Hotel reception was very helpful when I’d sprained my ankle in Valladolid.

Parking lot was locked at night. Breakfast was offered on site and seems like they no longer offer this with stay.