Loved this hotel. It's was conveniently located and in close proximity to what we wanted to do during our very short stay - explore the main square and environs and visit the Living Gingerbread Museum. We arrived before the hotel's scheduled check-in time but the front desk staff informed us our room was ready and allowed us to take possession. We did not incur an additional fee. The room was so cozy and comfortable. We loved the warm esthetic accomplished by mixing white walls with partial exposed brick, accompanied by soft, warm, adjustable, lighting from a floor and table lamp. The bed was so comfortable and we got a great night's sleep. The bathroom clean and functional. We especially liked the rain shower hand coupled with a handheld wand. The included breakfast wasn't anything spectacular but it was more than good enough with a mix of the standards - coffee, tea, juice, bread, pastries, a selection of cured meats, eggs made to order, etc. The only bad thing about our stay at this hotel was that we had to leave. It's unlikely we'll return to Torun but if we did, we'd definitely stay at this hotel again.

It was an excellent hotel with great food. Our room was unfortunately not finished with incomplete painting and desk installation.

Breakfast was lovely,staff all lovely, especially the lady on

The breakfast was amazing. Room was small but immaculate and great for solo travel. Lots of great restaurants and very walkable

Nothing

.

It was great no problems

Over all was ok but unfortunately there was some hiccup. Ac wasn’t working and they didn’t even have portable fan units that you can use in case of ac unit issues. Also in bathroom there was no any shampoos or body wash! Definitely would not recommend it for more than one night stay

If you are looking for a place to stay close to the old town then this property is an excellent choice. Only 5 mins or less you are in the town square and can enjoy many nice restaurants and cafes among the beautiful scenes of the city. The hotel is very clean, modern but has a rustic charm. Staff are very friendly and accommodating. The breakfast offers a large selection of options both hot and cold to meet anyone’s requirements. And the wellness spa was very relaxing. 5 stars in my books!

The staff was very kind. The hotel is central to all attractions. We requested two bed and got one which was literally on the floor.

Nice breakfast. Great location in the old town. Paid parking in front. Only thing is a bit small room. Would definitely stay again

The Hotel Nicolaus is very close to the centre of Torun. The building has been nicely renovated and our room was a good size. But a couple of things let it down in it’s 4 star rating - Only 2 towels and no bath mat or hand towel in bathroom. Several things didn’t work in room - 2 lights and tv remote. Cleaning is by a system in room which lights up when u request cleaning. we did this but room still wasn’t cleaned. Staff were often not around and didn’t appear very happy to be there. ( may just have hit a bad day) I loved the boutique feel of hotel but it just missed the mark on a couple of things. However, stay wasn’t spoiled by this.

Clean, contemporary hotel with friendly and professional staff. The location is perfect- right next to Copernicus house, so you can time your visit without queuing. Highly recommended!

Hotel is clean and new, however the room design is terrible, slender one side of the room.

Quite modern hotel which I like. However in the bathroom there is very limited space on the tiny shelves and only one tower hanger near the sink. The breakfast buffet was lovely with many choices, with fresh fruits which was great as I am vegetarian and eat fruit for breakfast. I stayed there 4 nights and once my room wasn't cleaned which was disappointing. However the receptionist brought me fresh towers, tea bags, water bottles and shower gel. She also changed my bin when I asked. That's why I gave 4 stars.

Torun is beautiful but this was the most disappointing hotel on our trip for a 4star hotel. The staff seemed inexperienced. They wanted us to ask for our room to be cleaned (4 star!) using a computer system they did not explain. The manager seemed to resent our complaint when they failed to clean the room and found it difficult to apologise for our treatment when giving us a partial refund. I hope they improve.

Great, except one thing...for price I paid to stay...parking (I had to pay extra money for my car) should be included in this price.....

Light bulbs burnt out in room. No daily clean towels provided. Had to request from front desk. Location was good for our trip. Easily walking to all restaurants and museums.

Hotel has a perfect location,close to old town

Very bad Service