Clean room, staff and breakfast

Delicious breakfast.

This place is too expensive for what they offer. The building itself is very old; the hot water takes a long time to warm up; the rooms feel dirty and outdated. While it's close to the airport, the main plaza, and other attractions, the city is so affordable that you can easily get around with Uber. The location is poor. The noise from the street, the bar, and the casino makes it impossible to sleep. The pool is the only good feature, but be prepared: since it's the only pool in the area, outsiders are allowed to use it during the day, and it gets very crowded, especially on weekends. Despite all these issues, the staff is amazing. They were the only reason it was somewhat worth staying here. However, this is not a 4-star hotel.

Good

Good location and the staff very helpfull

Check-in was quick and easy, room was clean and the air conditioning worked great. We ate in the restaurant for supper and it was absolutely amazing! The pool looks lovely, but we did not have time for a swim. We had to leave early for an excursion and they had a packed breakfast ready for us, which was lovely. The chocolate cake was amazing. Checkout was also easy and quick. The location was close to the grocery store that had a bank machine. This hotel met our needs very well and the price was great!

Super

The roim was clean, bed and pillows were very comfortable and the staff were very helpful.

Ambiente demejorado

Clean room, very kind staff

Good breakfast, not just the classic eggs and bread breakfast. More attention to it

Best hotel north of Lima on the way there my taxi driver called it the Caesar’s palace of Peru! I loved the hotel it had great food and you get a free drink for staying

Yes I had

Room needs updating. The curtains are not like black out shades. Main complaint is the noise from the music in the bar on Fridays and Saturday nights. I could not sleep until 1:30 am.

Breakfast buffet was supposed to run until 11 am, closed at 10:30. Towels were not without blemish, but was charged extra for dirty towels. charged extra for having breakfast brought up to suite. they had an event going on and lots of noise. be caeful on weekends, and just be ready to pay extra.

The staff were absolutely excellent. Great breakfast - get the extra hot dish they will offer you at the table! Food at the hotel is all wonderful.

Good place to stay. It is clean and the staff is very friendly and always ready to help.

People were very kind and friendly and clean

Good customer service. The facility needs urgent renovation .

Excellent customer service