The hotel was in an excellent location and the staff, particularly Dami (?), was very kind and helpful. The breakfast offerings were unbelievable--definitely take advantage of that. Also, make sure to take a bike to the castle. It's a lovely bike ride and easier to manage. Just really pay attention to the warnings to get there 1.5-2 hours in advance. The grounds were well kept and had a lovely view of the castle. The only thing that was a bit hard to figure out were the spa facilities and how to use them. An orientation could be helpful.

Spa was great, lots of diffetent areas to try. Amazing views of the mountains and castle from the outdoor pool. Staff were very friendly, helpful and chatty. Nice welcome drink on arrival, food was lovely in the restaurant. Great selection of teas and local produce at breakfast. Room was very comfortable with a spacious bathroom.

We had a lovely

Everything was excellent !!!

Lovely hotel in a superb location

Good

There are excellent vegan meals. Surprising and highly delicious. Our wishes were fulfilled before i knew them!

Nestled in quiet valley facing Alpine mountains with view of 19th-century Neuschwanstein Castle this hotel is a combination of rustic and modern stile with nice facilities to relax and enjoy region's timeless charm and a deep connection to its cultural roots

sign view is good for picture

Beautiful hotel, great views and great food! Thank you

This is a beautiful spa resort. The staff were extremely friendly and professional. Lovely restaurant and bar, lovely pool and spa area, free use of bicycles, and great location near Fussen, Neuschwanstein and Hohenschwangau. My wife and I really enjoyed ourselves and we would definitely return.

Room was wonderful with great view of castles from balcony. Spa was geat. Loved the steam room!

The man at the service desk was simply mean and unapologetic about our shower breaking and messing up our entire day as it took hours to fix and our baby could not nap. We weren’t offered a room or any extra care to help make it better. Left a very bad taste to a very special and long awaited trip. There were flies all around in the spa and the room was very disappointing considering the price. I thought this hotel was going to be our greatest stay on the trip and it turned out to be the worst.

The staff was very friendly and the room a delight. We wish we would have been able to stay at least another night.

Such a beautiful hotel with wonderfully decorated rooms! Loved being in the country with great views of the Neuschwanstein Castle. The staff were very friendly and the food in the restaurant was great.

Great location to visit Neuschwanstein and explore the area. Spa amenities were a welcome surprise, first class. Only regret is we didn’t have more time to spend there. Would highly recommend as the place to stay

The subtle things in the service at the hotel from all the staff. The food was I believably delicious. The views were sublime as was the people working during our stay. Breakfast with a real Frame of local honey was beyond words Thank you

We loved the location, the view from our room, the spa, and the awesome customer service! Really lovely place to stay!

Excellent hotel, staff was courteous from the beginning to the end of the stay. They even found someone who spoke Portuguese with my in laws. The room was comfortable and well designed. Dinner and breakfast were also great.

The hotel is likely one of the best in Schwangau. Having said this, the staff could be better at anticipating needs, like toilet paper (had to ask for another roll) room service (no butter or salt and pepper, and missing items). There were little things like the floor being dusty and the minibar fridge having a room temperature instead of nice and cool. The restaurant is top notch—Michelin. The view if the castles —fantastic. Quiet, good bedroom beds etc. qualified endorsement.