Horison Resort Dieng

Explore Horison Resort Dieng
9.1
Exceptional
From 551 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

9.1

Service and Facilites

9.0

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Staff Friendliness (138)
Surroundings (114)
Ambiance (112)
Bedroom (110)
Taste (110)
Variety (106)
Hotel Area (103)
Accessibility (93)
Bathroom (93)
Room Space (81)
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Traveler Reviews Horison Resort Dieng

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20
40
Customer reviews
Neny k.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 hour(s) ago
The location is easy to reach, the hotel area and guest rooms are very comfortable, and the staff are friendly.
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Lita S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
The staff is friendly, the accommodation is okay.
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m***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The room was quite large, and we got a promotion for a balcony. The bathroom was large, but the toilet smelled a bit. There was hot water. The room didn't have air conditioning, but it was still cool. The window had a mountain view.
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Accommodation's Reply
10 Jul 2026
Dear Gentlemen/Ladies, Thank you for the opportunity to review Horizon Resort Dieng and for allowing us to respond to your review regarding your stay at Horizon Resort Dieng. We are very sorry that you were dissatisfied with the facilities and cleanliness of our room. We understand that this was not the standard we expected. We have discussed this issue with our team and will take steps to improve and prevent such issues from happening again in the future. We hope to welcome you back in the future and provide you with a better experience. Thank you for your valuable feedback and comments. We will continue to strive to improve the quality of our service. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng
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Shofia S. a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The hotel is so cool, especially at night. And from the restaurant where we had breakfast, the view of the mountains was so amazing, oh my God.
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Accommodation's Reply
08 Jul 2026
Dear Ms. Sofia, Thank you for your positive review of your stay at Horizon Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the room, the service, and the views at Horizon Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with another excellent experience. Thank you for trusting Horizon Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng
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Bambang
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Don't forget to stay at Horison.
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Accommodation's Reply
08 Jul 2026
Dear Mr. Bambang, Thank you for your positive review of your stay at Horizon Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the room, the service, and the views at Horizon Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with another excellent experience. Thank you for trusting Horizon Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I don't regret staying here, if I go to Dieng, it seems to be the main choice for staying, access to many tourist spots nearby, if I go to Dieng, I must stay here again,
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Accommodation's Reply
08 Jul 2026
Dear Gentlemen/Ladies, Thank you for your positive review regarding your stay at Horison Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the rooms, the service, and the views at Horison Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with another excellent experience. Thank you for your trust in Horison Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horison Resort Dieng
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The hotel is very nice, with beautiful exteriors both inside and outside the rooms. The views from the rooms are also beautiful. It's just a shame the bathrooms aren't separated into wet and dry areas, and they smell a bit damp. Otherwise, it's very nice. The staff are also very friendly. I love it.
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Accommodation's Reply
08 Jul 2026
Dear Gentlemen/Ladies, Thank you for the opportunity to review Horizon Resort Dieng and for allowing us to respond to your review regarding your stay at Horizon Resort Dieng. We are very sorry that you were dissatisfied with the facilities and cleanliness of our room. We understand that this was not the standard we expect. We have discussed this issue with our team and will take steps to improve and prevent such problems from happening again in the future. We hope to welcome you back in the future and provide you with a better experience. Thank you for your valuable feedback and comments. We will continue to strive to improve the quality of our service. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Recommended hotel for chilling.
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Accommodation's Reply
08 Jul 2026
Dear Gentlemen/Ladies, Thank you for your positive review regarding your stay at Horison Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the rooms, the service, and the views at Horison Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with another excellent experience. Thank you for your trust in Horison Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horison Resort Dieng
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Revika K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Everything was fine, strategically located on the Dieng main road. Breakfast was very varied, with plenty of choices, even Indomie noodles. The only downsides were the unimpressive view from the balcony, and a small cockroach in the room. Cleanliness needs to be improved. And the mini zoo is currently closed.
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Accommodation's Reply
08 Jul 2026
Dear Gentlemen/Ladies, Thank you for taking the time to review Horizon Resort Dieng and for allowing us to respond to your review regarding your stay at Horizon Resort Dieng. We are very sorry that you were dissatisfied with the facilities and cleanliness of your room. We understand that this was not the standard we expect. We have discussed this issue with our team and will take steps to improve and prevent such problems from happening again in the future. We hope to welcome you back in the future and provide you with a better experience. Thank you for your valuable feedback and comments. We will continue to strive to improve the quality of our service. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly service, clean rooms, and a pleasant atmosphere.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Thank you for your positive review of your stay at Horison Resort Dieng! We are delighted to hear that you were impressed with the cleanliness of the rooms, the service, and the views at Horison Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with an equally wonderful experience. Thank you for your trust in Horison Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horison Resort Dieng
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The room was comfortable and well-appointed. There was no air conditioning, but it was cool enough. Breakfast was varied and delicious.
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Accommodation's Reply
08 Jul 2026
Dear Gentlemen/Ladies, Thank you for your positive review regarding your stay at Horison Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the rooms, the service, and the views at Horison Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with another excellent experience. Thank you for your trust in Horison Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horison Resort Dieng
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Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Maintain the friendliness of the staff
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Accommodation's Reply
08 Jul 2026
Dear Gentlemen/Ladies, Thank you for your positive review regarding your stay at Horison Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the rooms, the service, and the views at Horison Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with another excellent experience. Thank you for your trust in Horison Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horison Resort Dieng
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Ridwan A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Friendly staff helps guests who come, standard room size with eco-friendly feel, without AC it is already cold because of the location in the highlands, breakfast is quite good but needs to be added to the menu variety.
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Accommodation's Reply
08 Jul 2026
Dear Mr. Ridwan, Thank you for your positive review of your stay at Horizon Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the room, the service, and the views at Horizon Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with a similarly excellent experience. Thank you for your trust in Horizon Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng
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J***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, but the restaurant is a bit of an effort to get to the ground floor, but the restaurant is comfortable and the view is nice.
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Accommodation's Reply
08 Jul 2026
Dear Gentlemen/Ladies, Thank you for the opportunity to review Horizon Resort Dieng and for allowing us to respond to your review regarding your stay at Horizon Resort Dieng. We are very sorry that you were not satisfied with our facilities. We understand that this was not the standard we expect. We have discussed this issue with our team and will take steps to improve it to ensure that such an issue does not occur again in the future. We hope to welcome you back in the future and provide you with a better experience. Thank you for your valuable feedback and comments. We will continue to strive to improve the quality of our service. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng
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e***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
Got a room with a direct mountain view, it was so cool. The ladies and gentlemen were all friendly and helpful. The bathroom sink was tiny, and when the faucet was on, the water spilled everywhere. The pillows were comfortable and super big. The location was perfect, 20 minutes to town and another 20 minutes to Dieng.
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2 people find it helpful
Accommodation's Reply
28 Jun 2026
Dear Gentlemen/Ladies, Thank you for your positive review regarding your stay at Horison Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the rooms, the service, and the view at Horison Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with another excellent experience. Thank you for your trust in Horison Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horison Resort Dieng
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
A very nice hotel. The staff are very friendly and responsive.
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Accommodation's Reply
22 Jun 2026
Dear Gentlemen/Ladies, Thank you for your positive review regarding your stay at Horison Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the rooms, the service, and the view at Horison Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with another excellent experience. Thank you for your trust in Horison Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horison Resort Dieng
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s***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.2
/10
Reviewed 5 week(s) ago
This is my umpteenth time at this hotel, I won't give a long review like the previous one. The main thing is related to Hospitality Service, here it is still as good. The FO team from Security, Concierge, FO are all good and friendly to help. Likewise, the FB team is also good and only attention, amenities set up and food presentation when ordering a la carte need to be improved. And it's a shame that the breakfast restaurant had to move downstairs and honestly it's not that far from being decent and comfortable. Likewise, the buffet selection is limited with a declining presentation in my opinion, it's true that when I stayed occupancy was low, but that doesn't mean the quality is also low, right? Not to mention the set up has also decreased from the previous one on the upper floor near the rooftop. Especially for the elderly, and less friendly to children. As for the room, it is considered better than before, especially the bathroom which is fresher and well-arranged. Yes, hopefully the next time it can be better and I still recommend this hotel in Dieng, because previously I tried staying in a villa/cabin in the Dieng area and it turned out the real thing was not as good as the photos. It's better to just take the ones that are certain so that our vacation or other needs aren't disrupted. Thank you.
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3 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Gentlemen/Ladies, Thank you for the opportunity to review Horizon Resort Dieng and for allowing us to respond to your review regarding your stay at Horizon Resort Dieng. We are very sorry that you were not satisfied with our facilities, food, and beverages. We understand that this was not the standard we expect. We have discussed this issue with our team and will take steps to improve to ensure that such issues do not occur again in the future. We hope to welcome you back in the future and provide you with a better experience. Thank you for your valuable feedback and comments. We will continue to strive to improve the quality of our service. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng
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Oktami P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff are friendly and nice, only the toilet smells a bit musty.
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Accommodation's Reply
17 Jun 2026
Dear Mr. Octami, Thank you for the opportunity to review Horizon Resort Dieng and for allowing us to respond to your review regarding your stay at Horizon Resort Dieng. We are very sorry that you were dissatisfied with the facilities, cleanliness of your room, or the bathroom. We understand that this was not the standard we expect. We have discussed this issue with our team and will take steps to improve to ensure that such problems do not occur again in the future. We hope to welcome you back in the future and provide you with a better experience. Thank you for your valuable feedback and comments. We will continue to strive to improve the quality of our service. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng
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Rendy A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The room was absolutely gorgeous, and I happened to book one with a balcony. The view from the room was also incredibly beautiful.
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1 people find it helpful
Accommodation's Reply
17 Jun 2026
Dear Randy, Thank you for your positive review of your stay at Horizon Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the room, the service, and the view at Horizon Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with a similarly excellent experience. Thank you for your trust in Horizon Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng
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Felly N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
We checked in with Reni and Aziz. They were very friendly and helpful. As soon as we entered the lobby, we were greeted by the bellman and given a welcoming drink. The room was nice and had a view of the mountains. It was very comfortable. Surprisingly, there were animals, so the kids were very happy. We saw guinea pigs, rabbits, and horses. If I return to Dieng, I will definitely stay at Horison Resort Dieng.
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Accommodation's Reply
17 Jun 2026
Dear Ms. Felice, Thank you for your positive review of your stay at Horizon Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the room, the service, and the view at Horizon Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with another excellent experience. Thank you for trusting Horizon Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng
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Number of reviews per page
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