Grands Orchid Hotel

Explore Grands Orchid Hotel
9.0
Exceptional
From 222 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.8

People often mention about Grands Orchid Hotel
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Distance to City Center (20)
Staff Friendliness (19)
Bathroom (19)
Bedroom (18)
Ambiance (17)
Hotel Area (17)
Family Friendly (16)
Wifi (15)
Accessibility (14)
Surroundings (13)
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Traveler Reviews Grands Orchid Hotel

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40
Customer reviews
m***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The hotel staff is very friendly, and the environment is clean.
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F***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The room is okay, but the AC is not cold.
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L***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Overall, it's okay. Clean, fast check-in, hot water, and cool AC.
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Z***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Hotel staff is friendly, clean, quiet.
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y***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.6
/10
Reviewed 12 week(s) ago
I was fooled by the exterior. This isn't even worthy of being called a hotel. I wanted to leave frozen food, but there was no freezer, and there was no solution. I took two rooms for the kids to share, and asked for a key strip, but they didn't give it. Luckily, the water was running smoothly. Breakfast was minimal and ran out at one point, so we had to leave the hotel for breakfast.
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Andreas
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
For this class and location, it was okay. It does not have a non-smoking floor.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
The staff is friendly, and the breakfast menu should be able to cater to all guests' needs without exception. All guests should maintain order and quiet in their rooms to avoid disturbing neighboring rooms with music, singing, and the like, as this is a hotel for some of the guests staying there.
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Eko P. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Quite comfortable, good service, location close to the city
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D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 23 week(s) ago
Check-in was easy, the facilities were good, the parking was spacious, and it was close to downtown Lahat. Breakfast was included in the affordable price. I stayed for two days, and the breakfast was varied. However, on the second day, some of the menu items ran out, and it took a while to be refilled. Overall, it was okay. Recommended.
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Y***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Hotel is suitable for transit and comfortable
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R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
A comfortable hotel to stay in
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2 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 25 week(s) ago
Fast check-in/out process, friendly reception staff, stable wifi
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y***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 26 week(s) ago
Breakfast portions may be increased, cannot have breakfast
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Cintia M.
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 30 week(s) ago
Breakfast was just fried rice without any taste, without any filling, just fried rice, side dish was just boiled egg. The price for my stay was 300 thousand, not worth it.
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Rahmat E. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
The hotel is clean. The staff is very friendly, and the location is easily accessible because it is close to Lahat City.
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F***a
icon-origin-TRAVELOKA
6.2
/10
Reviewed 35 week(s) ago
How can I give a review if I haven't even stayed there yet? Yesterday I wanted a refund, the date was wrong, but I couldn't.
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Ririn A. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 35 week(s) ago
The room is very comfortable, the location is also quiet
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Upik D. E. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 49 week(s) ago
Spacious parking, comfortable for families.
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1 people find it helpful
M***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
The staff was friendly, and the room was exceptionally clean. Asking for a cleanup and replacement was necessary. The TV could probably be more varied, as my kids love cartoons and other shows. Otherwise, everything was excellent.
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FERZA A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 50 week(s) ago
The hotel staff is very friendly and efficient, the hotel atmosphere is cool and comfortable, very reasonable for the price offered, maybe in the future we can increase the variety of breakfast
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1 people find it helpful
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