Took quite a long time to check in, more than half an hour. The front desk officer was not really friendly and hardly smile, probably because of the hectic situation since I went there during Lunar New Year school holidays. Requested earlier for twin bed, but only double bed available during check in. Quite a lot of mosquitoes at the hotel lobby and in our room (since we got ground floor room). Btw, I really want to compliment the ground floor housekeeping for their excellent work. The room was super clean during our first check in. On the next day, requested the housekeeping to make up our room during our day outing. When we're back, the room was impressively clean, thumbs up to the housekeeping =) The swimming pool was great compared to other hotels in Kuah, our kids enjoyed to the max. The beach was only walking distance from the pool. The food from room service were good and at reasonable price. But the breakfast buffet was low than our expectation. There were only small choices of food and the taste is not as good as the room service food. Strategic location, near to Kuah town.