9.6
Exceptional
From 699 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

Traveler Reviews Pullman Lyon

Number of reviews per page
20
40
Top reviews
Emilia
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Loved staying here, very convenient as it is right next to the train station. Super friendly staff. Beds were comfortable. Overall it was a great stay, would definitely recommend and if I'm ever in the area again, I wouldn't hesitate to stay here again.
Roger
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Jack at the front desk put my mind at ease. Traveling alone in a foreign country/language can be rough but he was happy and friendly. Great location and accessible to everything Lyon has to offer. Train station pretty much in the same building. Lyon is a beautiful City. Don’t try to park a car though.
Marian
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff at the hotel were very friendly and helpful. We enjoyed our stay very much. Location of the hotel is very convenient being right Next to the Lyon Art-Dieu Station.
Jenny
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My first time at Pullman. The hotel is exquisitely decorated, pristine, the staff is beyond welcoming. It’s would stay here every time.
Adrian
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good modern and quiet hotel.
George
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Fantastic hotel from start to finish. All the staff were fantastic, especially Alen who checked us in, a great asset to this hotel. I'd highly recommend this hotel. 10 out of 10
George
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Fantastic hotel. Fantastic staff, Alen on the front desk is a great asset to the hotel,extremely helpful. Very clean modern hotel from start to finish. 10 outta 10
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Really nice modern hotel right near the station. Our only complaint was a rancid smell coming from the drain in the bathroom. A real shame because it was a lovely stay otherwise.
Gareth
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Helpful receptionists.
Elijah
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed for 3 nights, everything was great! Great location, great staff (we were taken care by Alen), and great room.
Samantha
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Best hotel we ever stayed. Service outstanding! Even had a play area for the little one. AC in this heat was perfect! Very lux
Michael
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We are so pleased with property, and over the moon at the kindness and helpfulness of the staff! I would love it if all the hotels in all the places we stay would be so gracious as the Pullman Lyon staff. Merci beaucoup!
Halina
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

AC struggled a bit during heat wave but otherwise greatly enjoyed hotel and the location could not be more convenient for train and metro!
Ashlea
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Beautiful hotel very good location right beside the train station and a huge mall with lots of great restaurants and stores. Very helpful staff who were so accommodating and understanding. I'm very grateful to have stayed at this hotel!
Ying
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very good!
sheri
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Best breakfast buffet we've ever had. Nice hotel. Enjoyed our stay. If your driving though finding the parking structure is very confusing. And you cant pull up in front of the hotel to unload. Good location if your taking the train. Station is right next door
TONTON
icon-with Children
with Children
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Je suis arrivée à l'hôtel autour de minuit pour le check in après un long voyage en voiture avec ma famille. Aussitôt arrivé, l'accès à l'hôtel était fermé. J'ai appelé la réception sur le haut-parleur qui était à l'extérieur, les 2 agents qui étaient à la réception ont refusé de m'ouvrir la porte principale de l'hôtel. En dépit du fait que j'avais la famille avec moi dehors en attente, et le fait que je leur avais informé que je venais d'arriver pour faire le check in, ils ont refusé de me donner accès, me demandant tout d'abord mon nom que je devais communiquer de l'extérieur sur haut-parleur. C'est une expérience horrible que je n'ai jamais vécu dans n'importe quel hôtel. Ce n'est pas du bon service à la clientèle. Pullman Lyon peut faire mieux pour valoriser ses clients.
Read More
Roman
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean room
WALLY
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Jack at reception was amazing!!!
yu
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great staff, super friendly
Number of reviews per page
20
40

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