Staff was not very helpful. The hotel is brand new and pristine. Very nice. However, the lighting controls don’t work well. Super confusing.

The staff was the best of any hotel I have stayed at. Very attentive and truly tried to anticipate all our needs.

Everything was excellent, the staff amazing.

Everything was perfect!

Beautiful new hotel But to much traffic to get in and out. And the school in front makes to much noice 7am with a microphone!!! And the other thing that bothers me was that at 11am the air conditioning was regulated to 23 degrees, so the room gets very hot!!!!! Horrible!!! We called the front desk every morning and they didn’t do anything.

Staff

The service wow. The room clean and cozy !

Very new hotel in a great location

Hotel needs a bit more organization

Nice room. Pleasant staff. Good service in El Chapulin restaurant.

Exceeded expectations

Room did not have sugar included in coffee bar, and specific request for sugar via a note to staff was not honored.

Everything !

Very nice room, new hotel, good ubicación like it very much

Great service and Installations

Many problems during the stay

Modern and beautiful design everywhere you look.

Wonderful Hotel

Great location

Excelente servicio , limpio y elegante