Hello Mr. Kak, Thank you very much for your review. We are delighted to hear that you enjoyed our friendly staff, comfortable rooms, and the entertainment options, including the DJ and live music. We hope to welcome you back to Mimaru Jakarta Hotel again. Sincerely, UD R., General Manager

Hello Mr. Kak, Thank you very much for your review. We are very pleased to hear that your overall experience was good. However, we apologize for the inconvenience caused by the music from the rooftop that reached the 7th floor. This feedback is very important to us, and we will review our volume settings and operating hours to ensure guest comfort. Thank you for your understanding, and we hope to provide a more comfortable experience on your next visit. Sincerely, Yudi R., General Manager

Good morning, Madam. Thank you for your trust in Mimaru Hotel Jakarta. All our rooms are equipped with hot water. We sincerely hope to welcome you again in the future. Sincerely, UD R., General Manager

Hello Mr. Kak, Thank you very much for your review. We are delighted to hear that you enjoyed the simple, themed, and clean concept of this hotel. We hope to welcome you back to Mimaru Jakarta again. Sincerely, UD R., General Manager

Hello Mr. Kak, Thank you very much for your trust and for your second stay. We are delighted to hear that you enjoyed the amenities such as the complimentary welcome drink and ice cream, as well as the breakfast. We are also pleased to hear that our staff and security personnel provided friendly service. We greatly appreciate your support in maintaining and improving the quality of our service. We hope to welcome you back to Mimaru Hotel Jakarta again. Sincerely, UD R., General Manager

Hello Mr. Kak, Thank you for your review and feedback. 🙏 We apologize if the room size did not meet your expectations and felt cramped. We understand that room comfort is important to the guest experience. Your feedback is very valuable to us for future improvements, both in terms of room information and comfort. We hope to provide a better experience in the future. Sincerely, Yudi R., General Manager

Hello Mr. Kak, Thank you very much for your review. We are delighted to hear that you felt comfortable and enjoyed the atmosphere and our rooftop restaurant. We hope to welcome you back to Mimaru Hotel Jakarta again. Sincerely, UD R., General Manager

Hello Mr. Kak, thank you so much for your detailed and friendly review. We are delighted to hear that you enjoyed the hotel's location on the main road, making it very convenient for travel. Your compliments on the team's prompt service, the variety of food, and the amenities such as the complimentary welcome drink and ice cream mean a lot to us — keeping the children happy is also a pleasure! The rooftop restaurant, which can be enjoyed from morning till night, is another favorite of ours, and we are glad you enjoyed it. Furthermore, hearing that the rooms are so comfortable that they make you feel right at home makes us happiest. We hope to welcome you back to Mimaru Jakarta again. Sincerely, UD R., General Manager

Hello Mr. Kak, Thank you very much for your review and feedback. We are very pleased to hear that you were satisfied with the friendliness of our staff. However, we apologize for the unpleasant experience in the restaurant area. We understand that your communication is very important in maintaining a comfortable experience for our guests. We will share your feedback with the relevant team for evaluation so that we can provide even friendlier and more memorable service in the future. Thank you for your understanding, and we hope to provide you with a better experience on your next visit. Sincerely, Yudi R., General Manager

Hello Mr. Kak, Thank you for your review and feedback. We are pleased to hear that our location is convenient and suitable for your activities. However, we apologize if the room and bathroom were a bit small. Additionally, we greatly appreciate your suggestion regarding increasing the variety of the breakfast menu. We will take this into consideration for future improvements. Thank you for your understanding, and we hope to provide you with a better experience on your next stay. Sincerely, Yudi R., General Manager

Dear Mr./Ms./Mr./Mrs. ..., Thank you very much for your review and feedback. We are delighted to hear that you had a pleasant time. We apologize for the issue with the toaster. We will resolve this problem immediately to ensure smooth operation in the future. Thank you for informing us. We hope to welcome you back to Mimaru Hotel Jakarta again. Sincerely, UD R., General Manager

Good morning, sir/madam. Thank you very much for your trust. Although this is your third time staying with us, we are very happy to hear that you are always satisfied with our service, enjoying the complimentary ice cream and the varied breakfast every day. We are also pleased to hear that the convenient location of Mangga Besar train station and surrounding amenities such as convenience stores added to your comfort during your stay. We hope to welcome you back again on your fourth visit to Hotel Mimaru. Sincerely, UD R., General Manager

Hello Mr. Kak, Thank you very much for your review. We are very pleased that you enjoyed your stay, especially the convenience of ordering food and the free ice cream. We hope to welcome you back to Mimaru Hotel Jakarta again. Sincerely, UD R., General Manager

Hello Kak, thank you so much for your wonderful review! 🤍✨ We are delighted to hear that the room was cool and comfortable, the bathroom was okay, the smart TV was fun, and the breakfast was delicious. We are glad that Hotel Mimaru was a great choice for a short break during the hot Hari Raya holiday 🙌 and also famous for its funny and important "green switch"! We hope to welcome you back to Hotel Mimaru Jakarta again. Sincerely, UD R., General Manager

Hello Mr./Ms. Kak, Thank you so much for your honest and detailed review. 🙏✨ We are very pleased that you felt comfortable and were impressed by the friendliness of our team, from security and reception to the Asakusa team, as well as the quick responses from the staff. However, we apologize for some unpleasant issues, such as the limited parking space, the confusion regarding room types, and the recent cleanliness situation that may have caused you discomfort. This is very important to us, especially the importance of maintaining high standards of cleanliness. We will take your feedback into consideration comprehensively, both in terms of cleanliness maintenance and providing clearer information about room types in the future. Thank you for your trust, and we hope to provide an even better experience on your next visit. Sincerely, UD R., General Manager

Hello Mr. Kak, Thank you so much for your detailed review. We are delighted that you enjoyed our minimalist hotel concept with its comprehensive amenities, from smart TVs, hot water, air conditioning, water dispensers, to high-speed Wi-Fi. We are also pleased to hear that our location is convenient and suitable for your activities. We hope to welcome you back to try other room types at Mimaru Jakarta again. Sincerely, UD R., General Manager

Hello Mr. Kak, Thank you for your review and feedback. We are pleased to hear that the rooms were clean, the staff was friendly, and the location was convenient and suitable for solo travelers. However, we apologize for the inconvenience you experienced regarding the cigarette smell. We will take this feedback into consideration to improve our inspection of smoke-free areas in the future. Thank you for your understanding, and we hope to provide you with a better experience on your next stay. Sincerely, UD R., General Manager

Hello Mr. Kak, thank you very much for your trust. We are very pleased to know that you continue to return to Mimaru whenever you need a vacation. Such support means a lot to us. We hope to welcome you back again on your next vacation. Sincerely, Yudi R., General Manager

Hello Mr. Kak, you can now try our Executive Room. It's more spacious. Sincerely, UD R. General Manager

Hello, Kak. Thank you so much for your review. We're delighted to hear that you enjoyed the comfort, cleanliness, and excellent service. We hope you'll enjoy your stay again. We look forward to welcoming you back to Mimaru Hotel Jakarta. Thank you. Yudi R., General Manager