EG Private House exceeded my expectations. The staff at all levels were just awesome. I was well taken care of.

The unit was in fair condition. Paint on the inside of bathroom door was peeling. Toilet seat was not properly secured and sliding around when you sit on it. There was cardboard with duct tape covering a hole in the wall under the bathroom sink. Had to call to request towels upon arrival as there were no towels provided.

My wife and I received such gracious hospitality from the entire staff!!! Every question and minor issue we communicated to the staff was addressed quickly and efficiently. The room was spacious and well stocked. The breakfast that was brought to our room daily was excellent! The location of the complex could not be better. Thank you to all the administration and staff!!! You are the BEST!!!

The room was immaculate, and the staff were warm and helpful. The complimentary breakfast and welcome food gift were a nice touch. I look forward to booking with this EG Private House again when I go back.

Pros: Very good location. Cons:We usually shower under the faucet since hot water doesn’t last in the shower. Dim light in the bathroom, it’s hard to put my make up. Don’t expect too much with breakfast, usually pasta. Hard bed.

Yes, it was not as expected. We we're surprised because the staff told us to call if we have special requests and then, on the first day, we especially told that we want our breakfast to be served at 7:30 but it arrived half an hour late. And on the second day, they gave us only 2 packed noodles for 2 persons while I reserved and paid for 4 occupancy. It was just fortunate that my daughter had a leftover pasta from the restaurant that's why she didn't complain. I didn't know that I have to inform them every time how many people are going to eat breakfast. The big room with ensuite bathroom have a bad smell. It's like the smell is coming from the sewers.

The bathroom it gets flooded when u shower. They don’t give enough towels. Theres 5 of us n got only 2 towels.

Staff is inattentive. Gave us one key and did not ask how many we needed. Upon checkin to the room, they only had one bath towel. Requested for two additional, they gave us that smelled like dirty rags.

The bathroom it gets flooded when u shower. They don’t give enough towels. Theres 5 of us n got only 2 towels.

It was so nice and beautiful, it’s so close to everything that I want to see.

Good excellent beautiful and nice place

The pool area was undrr construction during our stay. The TV was not working. Somebody came in to fix it but as soon as TV was turned off, issue was back again. Ended up with no TV for the duration of our stay. In fairness, place was clean and location is very accessible to everything we need.

My one night stay was great! Very accommodating. I was able to check in an hour early and the hosts were very responsive helping me with all my needs. The rooms are also clean and comfortable. They also let me leave my luggages while I explored the area after check out. Highly recommend and would stay here again if ever I’m in the area!

Our room was perfect for a family of 4. Customer service was excellent, the place was spotless and it was very comfortable. It's also at a great location, close to shops and restaurants. There's also a grocery store downstairs. Our concierge was very attentive and helpful. I highly recommend this place.

The service here really stood out to me. This was my first time in the Philippines - so naturally it can feel a bit daunting trying to get acclimated. The staff and owner really helped me in this department and made sure I felt at home and had everything I needed to enjoy my trip. I would highly recommend this location for newcomers as well as those who visit frequently and want a great set of amenities.

Best service I’ve ever experienced. It has friendly staff, great food and wonderful service. Whenever I come back I know where to go!!

The room was not clean. Scum was all over the bathroom, the room smelled moldy, and the kitchen area had inadequate kitchen equipment. The towels are heavily treated with chemicals, and the scent was too strong. We transferred to a larger room the following day, and we were promised a credit for the first day we stayed. We were charged almost 5,000 more per day. The breakfast was delivered in plastic packages, typically consisting of rice and one main dish accompanied by a small soup. Honestly, all the meals delivered were of inferior quality. The toilet in the master bedroom was clogged, and we called housekeeping twice, but the issue was never resolved until we left.  We ended up using the standard toilet every day. The bathroom lights are so dimmed, and we expressed this on the first day, but it was never resolved. Our stay was a total nightmare! In addition to all these headaches, the credit we expected was not processed, and now I have to follow up with Expedia to receive the refund promised by EG. This place is a joke. Please don't make the mistake of booking here. The photo is deceiving. The location is excellent, though; however, to access the lobby, you need to climb a steep number of steps. If it rains, there is no way to find a safe spot to stay dry. The manager, Arnel, tried his very best to meet our needs, but this place lacks a system, and maintenance is inferior.

A super view at night, clean room, superb staff. But breakfast to me was somewhat odd; soup for breakfast? Just improve your breakfast. Thanks ! But, overall, I love the place and planning to come back next year.

Overall the location and the property were great. It’s walkable to many restaurants and places nearby and was easy to get a ride in front of the building. The property itself was well maintained for the most part and kept clean. Communicating with the staff was very well regarding issues that came up. My only gripe was that we had communicated with management that we wanted to leave our baggage after check out for roughly an hour and was told that it was ok to do so only to go down to the front desk lobby and find out that they don’t offer this. Luckily the front desk was able to compromise and allowed us to leave our stuff with the condition that 1 person stayed to keep an eye on them despite the initial statement that we could only leave our stuff for 15 mins.

The location is very good, safe and well secured. We were also accommodated with an early check-in and late check out. Very good service, breakfast and friendly staff. My family enjoyed the stay and will definitely coming back.