HT
Husni T.
Business
10.0
/10
Reviewed 4 week(s) ago
Good and continue to improve customer satisfaction
See original
Find this review helpful?
Makati Hotel Cibitung
Explore Makati Hotel Cibitung
Overall Ratings & Reviews Makati Hotel Cibitung
Traveloka (147)
8.7
Very Good
From 147 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.3
Meal
8.4
Location
8.6
Service and Facilites
8.3
People often mention about Makati Hotel Cibitung
All
Wifi (7)
Bedroom (7)
Bathroom (7)
Accessibility (6)
Staff Friendliness (5)
Ambiance (5)
Hotel Area (5)
Distance to City Center (4)
Activity Option (4)
Check-in/out Time (4)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Makati Hotel Cibitung
Number of reviews per page
20
40
Customer reviews
R***i
Business
8.2
/10
Reviewed 4 week(s) ago
Comfortable, clean, good service, close to public facilities.
See original
Find this review helpful?
a***s
Transit
8.1
/10
Reviewed 5 week(s) ago
I booked two twin-bed rooms. One room smelled of cigarettes, particularly in the mattress, sheets, and pillow area. I don't smoke. The other room smelled great.
See original
Find this review helpful?
La
Lukita a. w.
10.0
/10
Reviewed 10 week(s) ago
The service is okay, the information update to the property owner is not fast enough.
See original
Find this review helpful?
FD
Fitri D.
8.5
/10
Reviewed 10 week(s) ago
The room was clean, breakfast was delivered to the room.
See original
Find this review helpful?
JN
Jita N.
8.5
/10
Reviewed 15 week(s) ago
Comfortable and clean, suitable for a resting place and 24-hour security.
See original
Find this review helpful?
H***a
Staycation
8.5
/10
Reviewed 24 week(s) ago
The male staff (night) are nice and friendly, the female staff in the morning are less friendly.
See original
3 people find it helpful
RF
Raja F. K.
10.0
/10
Reviewed 27 week(s) ago
Stayed here for 8 nights, overall a pleasant experience.
See original
Find this review helpful?
S***i
8.2
/10
Reviewed 29 week(s) ago
My room faced the main courtyard, which was very noisy with the sound of motorbikes.
See original
2 people find it helpful
rk
rengga k.
8.5
/10
Reviewed 34 week(s) ago
The hotel staff was friendly, the sahur menu was delicious and delivered to the room, so it was very enjoyable.
See original
1 people find it helpful
Accommodation's Reply
24 Apr 2026
Dear Mr. Renka, "Thank you for your kind review. We are very pleased that you were impressed with our staff's service and the Sahur meal we prepared and delivered to your room. Your satisfaction is our top priority, and we hope to welcome you back again on your next stay." Sincerely, The Hotel Manager
See original
W***i
Business
10.0
/10
Reviewed 39 week(s) ago
So far so good, interesting. Next time, come again.
Find this review helpful?
Accommodation's Reply
24 Apr 2026
Dear Valued Guest, Thank you for your positive review. We are delighted that you enjoyed your stay at our hotel. We hope to welcome you back again, and we will strive to make your next visit even better. Sincerely, The Hotel Manager
See original
Verified Traveler
6.9
/10
Reviewed 43 week(s) ago
dirty bathroom, no water heater, still using a dipper to shower, but the AC is cold
See original
2 people find it helpful
Accommodation's Reply
24 Apr 2026
Dear Valued Guest, Thank you for your feedback. We apologize for the uncleanliness of the bathroom and the amenities not meeting your expectations, including the lack of a water heater. This is a significant issue for our team, and we will address it immediately. We are pleased to hear that the air conditioning worked properly during your stay. We hope to welcome you back again for a better experience. Sincerely, Hotel Manager
See original
Verified Traveler
Business
6.8
/10
Reviewed 43 week(s) ago
Dirty bathroom, no water heater, still using a dipper, but the AC is cold
See original
2 people find it helpful
Accommodation's Reply
24 Apr 2026
Dear Valued Guest, Thank you for your feedback. We apologize for the uncleanliness of the bathroom and the amenities not meeting your expectations, including the lack of a water heater. This is a significant issue for our team, and we will address it immediately. We are pleased to hear that the air conditioning worked properly during your stay. We hope to welcome you back again for a better experience. Sincerely, Hotel Manager
See original
S***i
Staycation
8.2
/10
Reviewed 44 week(s) ago
Prepare 100 thousand rupiah for a deposit if you don't want to leave your ID card during your stay.
See original
4 people find it helpful
Verified Traveler
8.5
/10
Reviewed 44 week(s) ago
I can't comment much, as my child was staying there, competing at the nearby sports hall. However, I found the hotel to be quite nice and comfortable.
The downside, I found, was that when picking up my child, the road to the lobby was quite challenging: uphill, winding, and narrow, making me wary of brushing against the walls on either side, especially for large, long cars.
Read More
See original
1 people find it helpful
Accommodation's Reply
24 Apr 2026
Dear Valued Customer, "Thank you very much for your review! We are delighted that our room was the ideal accommodation for your son/daughter during the next GOR competition. We hope the results were satisfactory and that you continue to achieve success! We look forward to welcoming you and your family again next time." Sincerely, The Hotel Manager
See original
A***l
10.0
/10
Reviewed 45 week(s) ago
Excellent service and so helpful all staff
4 people find it helpful
A***n
Leisure
9.1
/10
Reviewed 45 week(s) ago
The hotel is actually nice.
It's just a bit creepy.
It's worth the price.
The AC is cold.
The room is clean.
It's good enough for just sleeping.
See original
2 people find it helpful
N***a
8.6
/10
Reviewed 58 week(s) ago
The hotel staff was friendly, but special requests weren't met.
The WiFi wasn't connecting, meaning the signal wasn't good.
See original
1 people find it helpful
F***a
Transit
9.4
/10
Reviewed 59 week(s) ago
Cheap but not cheap plus comfortable
See original
2 people find it helpful
Alauddin
Leisure
6.9
/10
Reviewed 61 week(s) ago
Breakfast is not optimal, the price is 40 thousand but it is Bulog rice
See original
Find this review helpful?
Accommodation's Reply
19 Sep 2025
Dear Alauddin. "Thank you for your feedback! We apologize if your breakfast experience did not meet your expectations. We are always striving to improve the quality of the food we serve and will consider your suggestions regarding rice choices. We greatly appreciate your feedback as it helps us to provide better service in the future. We hope to welcome you back and provide a more satisfying experience!" Regards. Hotel Manager
See original
Number of reviews per page
20
40
About Traveloka
Products
Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved.