Thank you for choosing to stay at Everest Hotel. First, we apologize for any inconvenience you may have experienced during your stay, especially the noise from the nearby construction site which made it difficult for you to enjoy lunch comfortably. Currently, there is construction near the hotel, and the situation is beyond our control. However, we sincerely regret the inconvenience caused. We will cooperate with the construction company to minimize noise in the future. To avoid any misunderstandings, we would like to clarify our policy regarding early check-out fees. Everest Hotel does not charge an early check-out fee. Additional charges only apply to early check-in or late check-out, subject to room availability and time. If you were charged an early check-out fee during check-out, please contact the hotel directly. We will investigate the situation and inform you of the details. Again, we apologize that we were unable to meet your expectations. We appreciate your valuable feedback and will strive to provide better service in the future. If you have the opportunity to visit Hanoi again, we would like to offer you a special discount on your next stay as a token of our gratitude and apology for your feedback.